My daughter was quoted $6-$700 to clean her wedding dress and veil. She dropped it off and paid a deposit. I picked it up for her and was charged an addl $500 so the total charge came to over $1100!!! This is a scam. Do not go here! Beware!! read more

The absolute best alterations in the city. He is a MAGICIAN and has done wedding attire, difficult dresses, and various items for my entire family. read more

Held my clothes hostage for a month because of a fire in their plant. Returned them smoke damaged with missing pieces. Would not take responsibility. read more

I got my dress altered elsewhere where they did a horrible job. A couple days before leaving for my Destination wedding I rushed to boutique cleaners and they worked wonders!!!! Not only did they fix it right on time but it was PERFECT!!! Thank you so much read more

See all

Overall: Great service and quality, but at a hefty price. The good: Reached out via Yelp about altering my wedding suit and their responses were exteremely fast. The service was friendly and helpful, asking all the right questions. Most importantly, the alterations made my suit fit like a glove, and I couldn't have asked for anything better. The not-so-good: The prices, like a lot of other Chicago establishments, are a bit high. The pricing for the services was a little cloudy and could've been more transparent. read more

I ran into a major last minute snafu with my maid of honor dress and needed a different dress altered before leaving for wedding weekend. I reached out to a lot of places but Boutique was so prompt with their responses. They really eased my nerves about being able to get it done in time. The man who did my alterations was quick and professional- he asked me my opinion on things rather than just assuming what I would want which was really appreciated. I prepaid for the service, left the dress in their reliable hands, and then came back three days later with it ready to go! They did a great job- especially given the urgency of my request! This particular project was expensive but that's entirely on me for not having ANY wiggle room on time. Truthfully, I would have paid more if needed! I haven't used Boutique for other services but their pricing seems very reasonable. I've read some HORROR stories on Yelp about alterations but Boutique has earned my trust and I'm clearly not the only one. Their wall was full of Christmas cards and photos from customers. I love that! Since my wardrobe lately is mostly joggers and hoodies, I probably won't be a regular customer but that doesn't mean you shouldn't be! read more

Best of the best! The staff is knowledgeable and friendly. I have been going here for years and they always do a great job. I recommend them as they are the best! Thank you boll see read more

I brought in my second-hand silk wedding dress back in March for hemming and taking in the bust, since it was a touch big and long for my 5" frame. Susan and her assistant worked with me through multiple sessions to ensure the measurements were correct (hem skimming the floor with heels on, but not a trip hazard). The warmth and friendliness, attention to detail, quality of the alteration, and price point made the entire experience pleasant. You can tell Susan cares about her work and her relationship with customers. Thank you Boutique Cleaners for allowing me to have an affordable and well-fitted dress that made me feel comfortable and beautiful for my wedding! read more

Boutique Cleaners - Susan did a beautiful job in taking in the bust and hemming a silk dress for my wedding. Made my 5" frame look tall! - Leather Goods Near Me - Chicago, Illinois

See all

I have been going to Boutique Cleaners for over 5 years now. I first found them as they provide wedding dress preservation services. They did an excellent job with the dress preservation so I have been going to them for dry cleaning and alteration services since. They are the only cleaners I trust with my expensive or vintage clothing. They are expert stain removers and they just don't run things thru a machine like a CD1 cleaners does. They will hand sew and cover delicate areas of clothing that cannot get touched by the heat of a dry cleaning machine and they will hand treat tough stains and trouble shoot until the stain is gone. This is especially great on vintage garments when you don't know what the stain is or how long it's been there. As far as alterations go, Moa is the very best. He went to fashion school and knows the proper and correct way to alter any garment so it's done right and looks amazing. He's also custom made me clothing from patterns and really can do anything you ask of him when it comes to sewing and alterations. Everytime I'm in there I see at least 10 wedding dresses lined up for alterations as well. I wish I had known about them when I had gotten my wedding dress altered. I don't know of another business in Chicago with this level of 360 service. It is expensive but you get what you pay for. If it's an expensive item I would not trust anyone else. It's really an amazing business and I'm so glad I have found it. Moa, Susan and Boutique Cleaners crew is as good as it gets in Chicago so make sure you check them out. read more

This place is AMAZING!!!! 6 out of 5 stars! Went in last Tuesday to have 5 sports coats a d 5 pairs of pants altered. After fitting me, said they'd have it done by Saturday afternoon. I was thrilled with that for a turnaround time. Got a call Thursday evening and they were finished. All of it in two days!?! Amazing service, great staff, great pricing ANF would recommend a million times over. read more

5 stars! I walked in needing a broken strap to a favorite dress fixed. He noticed the zipper and the hem needed to be fixed and he was correct they were also falling apart. He fixed it in 15 minutes and removed a small stain he found. I didn't expect this type of customer service!! So great definitely coming back! Thank you! read more

Boutique cleaners was extremely helpful tailoring my dress shortly before the wedding. It turned out great and looked amazing. Love their work! read more

I had a bridesmaid dress altered here for a wedding. The dress was done within the promised time (2 weeks). The process of making an appointment was done quickly and easily through Yelp. I had the sides taken in and some extra material taken off the sides of the dress. The cost was $88. Make sure to take your shoes and any undergarments you will be wearing with the dress the day of when you go in for the fitting. The man that helped me was knowledgeable and very friendly. Highly recommend and will be back read more

I cannot speak more highly of Boutique Cleaners. I went here after being recommended by someone who buys a lot of vintage as they said this is the only place they trust with their vintage pieces. I was not disappointed! They cleaned my vintage pieces beautifully. I brought them a heavily stained vintage handkerchief and they removed all the stains! I will be going back for alternations. Their prices are more than your standard dry cleaner but worth every penny. Plus, a delight to work with. Absolutely recommend. read more

The sample gown I bought for my wedding had quite a bit of loose beading, broken zipper, and random stains and I was SO impressed with how it turned out after taking it to Boutique Cleaners. Highly, highly recommended! read more

My first dry cleaning experience went flawlessly and quickly. The staff is very nice and courteous and the smell of fresh clothes is oddly somewhat inviting. They do $19.95 dry cleaning for most normal sized jackets, and if you have a Canada goose, expect it to be closer to $49.95. Conveniently located right next to the Paulina brown line, I will come here again anytime I need a dry cleaning! P.S THEY HAVE THE MOST ADORABLE DOG SO THATS ALWAYS A REASON TO COME TOO read more

Update: Susan is still the best! Both bridesmaid dresses turned out fabulous for this past summer. Thank you!! read more

Got some alterations on my custom cat woman costume, Susan did an amazing job! Highly recommended! read more

Boutique Cleaners - Leather Goods Near Me - Chicago, Illinois

See all

Boutique Cleaners is great. I needed a dress altered for a wedding (bridesmaid's dress) in about a week. Susan immediately responded to my inquiry, and was helpful in coming up with a creative solution to my alteration needs, quickly. The price was a little steep, which is to be expected for a rush job - but overall, great service, very friendly staff!! read more

Holy Goddess of seamstresses: Susan is AMAZING. I took a mangled dress that was "fixed" by a friend of mine to her and she transformed it amazingly. The hem was messed up, the boning was moved around, there were snags, and it was taken in so poorly it could only be described as "mangled". The outcome of this dress is night and day. I can't believe she was able to make it new again. I could not recommend this establishment highly enough. I will definitely be taking all my dresses here. read more

See all

Across 4 appointments, they made my wedding dress fit just right! I was very happy with the result. The services are expensive, but that is true across the tailoring market. I recommend boutique for your special occasion tailoring. read more

I brought my dress in for dry cleaning and some minor alterations. After speaking with Susan we decided on some additional alterations. I went in for several dress fittings and most of the time I was with Moe. He is so friendly and offered some great suggestions. My dress turned out more beautiful than I ever expected!! Thank you guys so much!! read more

Boutique Cleaners - Leather Goods Near Me - Chicago, Illinois

So very happy with the service ! Had some costumes that needed a fast turn around for a production, required some intricate work . Susan communicated with me prior to my arrival in Chicago and assured me I would have my items on time . She also advised me that some detailing had to come off to clean and that preservation could not be guaranteed . She did a great job ! Parts of the back were actually not removed so we had to do some stitch ups but I was pleased nonetheless . The items look far better after the work than before ! Great valet service and excellent customer service !! Top notch ! read more

I was recommend here from a friend who had alterations done and extremely satisfied with their work! I was blown away when I stepped in. Cleanest, most beautiful atmosphere classy and inviting cleaners I've seen in Chicago! The service is excellent and attentive between all three staff members here! They know everyone who came through the doors by name! I had my fitting done and also conversed with another customer who had a fitting appt after mine and she also recommended this place :) couldn't be more happier with this cool, easy going boutique. Looking forward to coming back! On a side note, they have self service drinks in the mini fridge and awesome music! Highly recommend Boutique! 5+ extra stars Boutique! read more

I was so overwhelmed by all the places to get my dress altered and was so grateful when I found Boutique Cleaners. Susan was quick to respond to my messages and we were able to set up a time for a fitting the very next day. Susan is an absolute life saver and such a sweet person. I brought in a bridesmaid dress that needed to be altered for a wedding in less than a month and she fixed it in about 2 weeks. The dress fits like a dream. No complaints and the prices are reasonable. Extra points for her adorable dog who came out and greeted us at the door. Thanks again, Susan! The dress is perfect. read more

I had a great experience with Boutique! I visited to have a bridesmaids dress brought in and had fabulous service - thorough and quick! Turnaround time was about 3 weeks which was fine for me. I felt the price was on-par with other alteration shops in the area. I'll definitely be back for other alterations and recommend to friends and colleagues! read more

I don't know about this place. I brought a dress here and was quoted at $38 to take the straps in. Fine. I returned on the day that they told me it would be done, and one of the straps popped off when I tried it on (a different strap than the ones which they had worked on). I informed the man at the front desk, he apologized and said he would fix it and asked me to return the next day. Today, I returned and found a different strap hanging on by a literal single thread. Again, I informed them and they told me they could fix it for an additional $15. I've had this dress for 2 years, have never worn it besides trying it on (because it's been too long), but that was it's only flaw. Somehow, while sitting in the store for a week, it started falling apart at the seams. Then they charged me extra to fix this. They ended up fixing what I asked for in the first place, but I feel like I got scammed. If you're reading this review trying to find a place for alterations, I would recommend choosing somewhere else. read more

Great customer service and my dress shirts I have dry cleaned always come out looking great. Just a little pricier than other dry cleaners in the area, but in my opinion well worth the price. read more

After reading such great reviews, I decided to take my wedding dress here to get cleaned and altered. I wish I hadn't. The dress did not need a huge amount done to it, however I left plenty of time as I wanted to ensure it would be totally finished by an arranged date (this date was not flexible as I was flying out to Australia for my wedding). My experience throughout the fittings was not great.. each time I went in, it appeared as though very little had been done to the dress. And in the end, it was rushed. The day that I picked it up, I noticed that the hemming on one of the arm holes was not complete (which they then hastily did while I was standing there waiting!). I wish I could say this was the only issue that arose. 1 week out from my flight, I had my "final" fitting. Expecting the dress to be pretty much complete, I was shocked that a lot of work still needed to be done. But I trusted they would finish it.. At the end of the fitting, Susan then proceeded to tell me that they had LOST the $250 Michelle Roth bridal sash that my brother had bought for me to attach to the dress. How does that even happen?! It was wrapped up, labelled and inside my garment bag when I dropped off the dress to them. What upsets me the most is that it took so long for them to even realise it was missing, and even longer for them to tell me. Susan did try to find a replacement, to no avail, and it was at this time that I asked to be totally compensated for the price of the belt. When it came time to payment, they offered a $45 discount for them having lost the bridal sash... $45. Not only was I leaving the country for my wedding with an incomplete dress, but I was now also faced with having to find a new bridal sash in Australia, and then pay another seamstress to attach it. The stress and hassle of this whole situation was worth much more than $45. In the end, I managed to negotiate a $100 discount. I walked away very upset and not totally satisfied with having to pay a total of $550 for alterations and service that were substandard. After getting home, I took my dress out of the garment bag (which by the way, was now completely filthy and covered in black marks..?) and discovered some pretty noticeable flaws with the alterations. 1. They had torn quite a big hole in the delicate fabric on one of the armpits, and attempted to patch it up with WHITE fabric.. the dress is IVORY. Additionally, the torn material not sewn/stuck down, resulting in an ugly, unsatisfactory attempt at patchwork. 2. Due to the armholes of the dress being tight, I asked for them to be made bigger. This took several fittings to get right, and it wasn't until I got home that I realised the straps of the dress were now completely different widths. I guess I was so overwhelmed with the whole process of getting my dress fitted, that I did not see this in the store.. something I have been kicking myself for ever since. However, this doesn't change the fact that these people are 'professionals', and they should have ensured that the alterations were symmetrical and of a high standard! 3. Many parts of the lacework were not sewn back down onto the dress (and were sitting loosely on the fabric) and there were loose threads everywhere which had not been cut. 4. The hemming of the armholes was uneven and very rushed. 5. After noticing all of this, I voiced my concerns with Susan via text and provided photos (as seen below). It has now been 2 weeks, and I am yet to hear anything back from them. Overall, my experience with Boutique Cleaners was stressful, upsetting and infuriating. They offered to clean and preserve my dress for free after my wedding, but honestly, I wouldn't even trust them with that. read more

Hands down one of the best in the city, a total gem in the Roscoe Village area. I highly recommend Susan with all alterations. She's always pleasant and happy. Always on time and will always go above and beyond. read more

Overall I had a great experience at Boutique Cleaners for my wedding dress tailoring. There were a few hiccups and miscommunications in terms of scheduling and what needed to be done but in the end it all worked out! The staff is extremely friendly and skilled. My dress had to be taken in at least 1-2 sizes because I lost weight which meant taking off all the lace, taking it in, and then putting the lace back on for the sides as well as to shorten the dress. It ended up fitting perfectly and I got nothing but compliments all day. Thank you for all your help! read more

Boutique Cleaners - Dress front - Leather Goods Near Me - Chicago, Illinois

See all

This place is absolutely incredible! Susan goes above and beyond to ensure everything is absolutely perfect! My wedding was 4 years ago and my dress was an absolute disaster. I had never had it cleaned and my sister decided she wanted to wear my dress for her upcoming wedding. I didn't think it could be salvaged after being worn for both a destination wedding and a reception! I brought the dress in and Susan was able to make the dress look brand new! She did both the alterations and the cleaniI couldn't be happier with Boutique Cleaners and with Susan. The cleaning was very reasonable in my opinion for the work that had to be done! I will never go anywhere else! I am so grateful for the wonderful work Susan did! read more

See all

Such a friendly atmosphere and professional service!!! Susan is the best and super sweet, I'm so thankful to her for seeing me the same day I walked in. I was stressed about getting my bridesmaid dress altered but she was very calm and walked me through the alterations they'd make for me. They do prefer appointments so that's one thing I'll do different next time, but I'm really amazed at their genuine kindness and effort to help me. Thank you!!! read more

This is the most charming business - you just feel Susan's passion & attention to detail when you walk in. Right down to the French music playing in the background. Susan was truly our hero in a time of need - my daughter's prom dress arrived late & needed some alterations. Susan fit us in 3 days before the event & had it done the next day. Amazing customer service!! Thank you Susan!!! read more

A few weeks ago, I had ordered a dress on Asos and it arrived later than expected, for a wedding that was mere days away. I desperately needed it hemmed and pressed within 4 days before my flight to this wedding. Susan not only responded to my rather desperate message, she got me in within the hour on the night I sent her my plea for help (lol). She was quick but efficient and so, so very kind. Within days, the dress was ready to go and perfect right in time. Susan was so helpful and truly a life saver! So happy I found this place! read more

I cannot say enough good things about Boutique Cleaners! I have used their alterations services twice, and each time my garments came back perfect and pristine. Susan is a GEM. Not only is she warm, kind, and comforting, but she is remarkably good at her job. She remembers every customer and genuinely cares about them. Her work pinning alterations is meticulous. I had a three-piece woman's suit tailored here my first visit. I loved the outcome so much that I returned with jeans, a skirt, and three blazers for alterations! The price is the best around, and the service is truly remarkable. I have never felt so comfortable with a tailor before! The location is not very close to where I live, but the trip is worth it. I plan to get all of my pieces tailored and dry-cleaned here from now on. read more

One of the best dry cleaners in the neighborhood. They removed all my stains which would not go by any other dry cleaning service and on top off that they are pretty affordable too The staff is really nice and friendly nice to see have such some one who can really take care of your clothes while you are not there read more

They did an amazing job on the cleaning, repair, and preservation on my dress and veil. My only issue is that the difference between quote and actual price was $300. That is insane. If I had had any idea the actual price would be $550, I would have shopped around a bit. As it was, I was quoted $250. I wish they had been much more transparent. Update: After speaking again with the business, we got a good explanation of the confusion. The POS system has a set price that goes in, while the small print carries the actual estimate. I'm hopeful that the POS will be a bit clearer in the future. Again, wonderful work, just requires a bit more digging for clarity than I would like. read more

I happened upon Boutique Cleaners about 8 months ago when I needed my suit altered for a friend's wedding. My old Tailor had gone out of business and Yelp was my go to for him. Well, Yelp did it again! After reading several amazing reviews, I called Boutique and they got me right in. Moe (that's the amazing, young genius' name who literally works magic) had me try in my jacket and slacks, measured me, and within the week, they were ready. His work is like custom! I've gotten everything from suits, to jackets, to shirts to even t-shirts altered. Moe. Is. The. Man!!! Believe me when I say, you won't go anywhere else after he's done. Boutique is hands down, the best. Check them out!! read more

I found this place across the street from my gym so it's the perfect location for me to drop off dry cleaning or get things tailored. I've messaged them on yelp three different times for price estimates on alterations and they reply very quickly each time. I've gotten two things altered at Boutique Cleaners and both turned out great, currently they have a pair of pants they're altering for me and I assume those will turn out great as well! Friendly service and good quality work at a decent price. read more