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    Perez Market

    3.3 (3 reviews)

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    3 months ago

    Helpful 4
    Thanks 1
    Love this 4
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    2 years ago

    Helpful 0
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    7 years ago

    Great lunch food after horse work and great market very respectful staff members very outgoing and friendly great market

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    ALDI - Utility (trash) carts left in customer area - pulled out - stock room doors wide open showing filth and disarray beyond.

    ALDI

    2.6(10 reviews)
    1.2 mi

    Very disappointing customer service at ALDO in Coachella. I don't know if customer service just…read moreisn't being taught anymore, but the lack of initiative and basic problem-solving was frustrating. The female cashier who initially helped me seemed completely uninterested in finding a solution. Instead of trying to help, asking someone else, or looking into other options, she was very quick to say "no" and came across as rude and dismissive. It felt like she could care less whether my issue was resolved or whether I left satisfied. Thankfully, the manager stepped in, actually listened to the problem, and was able to handle the situation which only proved that something COULD be done. I appreciated the manager's help, but customers shouldn't have to ask for a manager just to receive basic customer service. Employees should be willing to take initiative, problem solve, and at the very least treat customers like they actually want their business. Very disappointing experience. And sadly, based on the attitude I experienced, I wouldn't be surprised if this review is seen and nothing changes. That's exactly the problem. Customer service requires actually caring about the customer experience, taking initiative, and making an effort not just standing behind a register and saying "no."

    I cannot believe what happened this week at the Coachella Aldi. First, let me say for the record…read morethat Aldi has always been a family favorite. Their prices, value, diverse stock and their CONSISTENCY from store to store keeps us coming back time and time again. It is obvious that Aldi has a business model that works and has worked for years. Now, let's address the elephant in the room: someone decided it would be a good idea to break away from the business model and rearrange the store in such a way that a regular Aldi customer is stymied the moment they enter. HALF of the produce section has been removed. A local florist took over the center of the produce aisle with crappy flower arrangements. What's left of the produce dept. is a complete MESS - with product spilling out of badly stacked and damaged boxes, items on the floor, and extra random grocery bags tossed around on top of the fruit. Also, the plastic bag rolls are empty, and a box of plastic trash bags was placed on top of the produce - presumably as a replacement. Throughout the store, sections have been removed and switched into a thrift-store like disarray that makes no sense. Even the alcohol has been moved across the store, and placed closer to the entrance, which is known to increase theft and alcohol use by underage minors. Every section was not simply restocked differently - the very cases themselves were dragged all over the store, so all of the display shelves are coming apart. There are pieces of them falling off everywhere, and most of the price tags are missing or in the wrong place. The 'Aldi Finds' aisle has been completely moved so that it is one side of two aisles all the way from the front to the back of the store - with a nonsensical chips and drinks aisle on the right facing the deals. There is also cleaning and rack equipment strewn about everywhere - blocking aisles, and causing hazards to shoppers. NOTHING about what they've done to this store makes sense. In addition, whoever the lady is that works the normal day shift is rude, inconsiderate, and yells at customers and tells them which self-checkouts to use, even though there is a green light to indicate which self check is available. She insists that you use the one SHE directs you to. Also, she heavily enforces limits on purchases until one of her personal friends shows up. THEY are permitted to ransack and hoard as soon as new items are presented. When this store first opened it was a pleasure to shop here - it was our favorite in the Coachella Valley. Now it has become just another knock-off indoor swap meet catastrophe.

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    ALDI - A bag of huge plastic trash bags - presumably to replace the missing produce bags.

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    A bag of huge plastic trash bags - presumably to replace the missing produce bags.

    Perez Market - grocery - Updated October 2026

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