Very disappointing customer service at ALDO in Coachella. I don't know if customer service just…read moreisn't being taught anymore, but the lack of initiative and basic problem-solving was frustrating. The female cashier who initially helped me seemed completely uninterested in finding a solution. Instead of trying to help, asking someone else, or looking into other options, she was very quick to say "no" and came across as rude and dismissive. It felt like she could care less whether my issue was resolved or whether I left satisfied. Thankfully, the manager stepped in, actually listened to the problem, and was able to handle the situation which only proved that something COULD be done. I appreciated the manager's help, but customers shouldn't have to ask for a manager just to receive basic customer service. Employees should be willing to take initiative, problem solve, and at the very least treat customers like they actually want their business. Very disappointing experience. And sadly, based on the attitude I experienced, I wouldn't be surprised if this review is seen and nothing changes. That's exactly the problem. Customer service requires actually caring about the customer experience, taking initiative, and making an effort not just standing behind a register and saying "no."

I cannot believe what happened this week at the Coachella Aldi. First, let me say for the record…read morethat Aldi has always been a family favorite. Their prices, value, diverse stock and their CONSISTENCY from store to store keeps us coming back time and time again. It is obvious that Aldi has a business model that works and has worked for years. Now, let's address the elephant in the room: someone decided it would be a good idea to break away from the business model and rearrange the store in such a way that a regular Aldi customer is stymied the moment they enter. HALF of the produce section has been removed. A local florist took over the center of the produce aisle with crappy flower arrangements. What's left of the produce dept. is a complete MESS - with product spilling out of badly stacked and damaged boxes, items on the floor, and extra random grocery bags tossed around on top of the fruit. Also, the plastic bag rolls are empty, and a box of plastic trash bags was placed on top of the produce - presumably as a replacement. Throughout the store, sections have been removed and switched into a thrift-store like disarray that makes no sense. Even the alcohol has been moved across the store, and placed closer to the entrance, which is known to increase theft and alcohol use by underage minors. Every section was not simply restocked differently - the very cases themselves were dragged all over the store, so all of the display shelves are coming apart. There are pieces of them falling off everywhere, and most of the price tags are missing or in the wrong place. The 'Aldi Finds' aisle has been completely moved so that it is one side of two aisles all the way from the front to the back of the store - with a nonsensical chips and drinks aisle on the right facing the deals. There is also cleaning and rack equipment strewn about everywhere - blocking aisles, and causing hazards to shoppers. NOTHING about what they've done to this store makes sense. In addition, whoever the lady is that works the normal day shift is rude, inconsiderate, and yells at customers and tells them which self-checkouts to use, even though there is a green light to indicate which self check is available. She insists that you use the one SHE directs you to. Also, she heavily enforces limits on purchases until one of her personal friends shows up. THEY are permitted to ransack and hoard as soon as new items are presented. When this store first opened it was a pleasure to shop here - it was our favorite in the Coachella Valley. Now it has become just another knock-off indoor swap meet catastrophe.

I often shop at Winco. The prices are considerably lower than other stores. The bananas are green…read more(a must in the desert). A big bulk section, I Bring my own measuring cup and spoons to "buy the recipe". The store is big and the restrooms are clean. Join the smart shoppers (they are at Winco). Jimmy M. Indio, Ca.

This is our go-to stop whenever we travel between our home in Mesa, AZ and California anywhere from…read moreIndio to the coast of Los Angeles, like Ventura. It's a huge store so it benefits you to stop driving and take a walk around to pick up some snacks and drinks. This store even has a pizza shop inside of it, if you make it inside in time. Slices - or a whole pie, breadsticks, fountain drinks, etc. One of our favorite selections are the individual packages that contain a sandwich, cookies, mints, and a bag of chips. Terrific way to get a meal and keep driving. No sit-down meal in a booth or time spent in the drive-thru line. Get in, get your grub, and get back on the road. Quick. Efficient. This location has great bathrooms to use before getting back onto the freeway. The store only accepts debit cards or cash, so they won't get you into debt. No need to finance your next meal.

I love this Ralph's but today I witnessed a Ralphs employee, who works in the deli department, park…read morein a convenient front space after blocking​ us customers while waiting for the spot to open.​ The ironic part is that she parked in front of a sign that reads 'Parking while shopping at Ralphs'. This is the second time I have seen employees taking prime parking spaces that ​could be reserved for customers.​ In a busy lot where customers often have to park at the farthest end, having front spaces occupied by employees for entire eight-hour shifts significantly impacts the customer experience. Most businesses designate specific parking areas for their staff to ensure convenient access for shoppers. I hope ​Ralph's management will consider implementing or enforcing an employee parking policy to keep the front spaces available for your customers.

Always on time and Carlos and Marcos make the visit pleasant…read more Never issues for almost 20 years!

Good prices Some items not good…read moreBad paper bags with no handles Hard to cary multiple bags and not reusable

Worst store EVER, prices are too high. They're charging $8.00 for 1 can of beer anywhere else it's…read more$2.00. Customer service is HORRIBLE. DO NOT support this store.

I bought the fish ceviche. It was fresh and delicious. I also bought some burritos for some…read morefriends and they appeared to enjoy them. I

I haven't been yet to the restaurant but I always look for a menu on Yelp before going somewhereread more

I used to work here at this location 20 years ago and we would pride ourselves on great customer…read moreservice. I rarely shop here now since I've gone twice and purchased expired Nathan hotdogs and then expired sandwich cheese. More recently I've stopped for fuel and the manager Norma was in the gas station box. I asked my son to buy me a Coke Zero while I pump gas. He grabbed the soda from outside and tried to pay. She told him with an attitude "put your soda up to the glass so I can scan it! Use your common sense!" He was caught off guard and held it up. Paid and walked away. What kinda of manager treats people like this?! Will never go back again. Which is so sad. Since I've always felt like home there. This is why people drive to Shelly's for fuel.

While it's true that extra steps are required to by liquor, at least they HAVE things like the…read moreknock-off Kahlua that costs about 70% less. I find the cashiers and other staff always friendly and helpful. Great meat department. Great prices. Wide selection. Someone mentioned expired milk, but last time I was there, it was being sold for $1 per half gallon, no secret that it was right at the sell-date. I bought several bottles and made kefir!

Stopped by to pick up a few items for my car and figured it was easier to go through the garden…read moresection of the store. I was helped by the Cashier Gloriana. Gloriana was so nice and provided me with great customer service.

Every manager in this store is huddled in the front of the store chatting. No one is working or…read morehelping customers. We waited 20 minutes after the associate who couldn't help us called someone to open a case. No one came until we went to the front and found them all there shooting the breeze. Fire all those managers and put some of the hard working people in their place!! No one needs a bunch of managers who stand around and complain about their jobs.

This is a huge Latin grocery store with authentic traditional and regular grocery items. It's got…read morealmost everything you would need!! They have a variety of fresh produce, flowers, alcohol, masa, butchered meats, bakery items, fresh made tortillas and so much more. They have a section for ready made food and juices. For the ready made food section, customer service was a little slow. We came in the morning when it wasn't too busy. Otherwise, the employees we encountered had good customer service. It's nice and open.

It's great to know that this supermarket is here. Being able to have Hispanic foods available is…read moregreat. Big parking lot, easy to find parking near the entrance. Overall, will be returning to this location in the near future or when in the area.

The food tastes great, but I found a small wooden stick in my pico de gallo that poked my mouth…read morePlease double-check food prep for safety. & the time wait for the chicken special is almsot 1 hr and 40 mins

Purchased this cake and asked to have Happy Birthday Cuauhtemoc on it. She asked me to write it…read moredown, so I did. Then she asked me again about spelling. She asked... Cuau? I said yes. I spelled it even neater Cuauhtemoc. She sealed the cake before I saw it. I figured I spelled it twice. Told her CuaUhtemoc so there was no question and she left the U out anyway. I can only imagine this was purposefully and her sealing the box before I could check makes that clear. CUAUHTEMOC. Yes, there are 2 Us in his name. Theres also an accent over the "E" but i left that out. Named after the Aztec emperor.

Today we took advantage of being retired geezers on a Monday and drove out to Indio to buy some…read morefresh produce and get some lunch that has been recommended here on Nextdoor. The store is on the northeast corner of Jackson and Avenue 50. {If you don't want to have heart palpitations, come in from Calhoun Street going south and turn right on Avenue 50, and right into the lot on the corner of Jackson because the cars from the two two-lane roads hustling at that Stop Sign are enough to raise your blood pressure a lot.} We saw displays of the most beautiful produce inside the door. Plump oranges, zucchinis, broccoli, cucumbers and many other items show off their freshness and aroma. We found cucumbers, zucchini, carrots and the most fragrant strawberries ever. A bottle of Pico Pica hot sauce rounded out the purchase. Their food truck is parked on the southeast corner of their lot. @elowtitos @lgdesertstore We ordered two carne asada mulitas, a burrito, and loaded fries. Everything was delicious. The staff in the store as well as the food truck are so lovely. My husband was using a walker and everyone in the store was super helpful. We look forward to scooting over often now that we know about this wonderful group of people and the magnificent fruits and vegetables.

Talk about old-school liquor store, reminds me of a few places back home in Whittier…read more Went at 5:30 AM to get some tamales and breakfast burritos. It's all self-serve and let me tell you they have some of the best nachos too! Get there early because the food flies off the shelf!