I had a very frustrating and disappointing experience at the Play It Again Sports on April 6, 2026…read more I purchased an Odyssey putter for $130, used a $57 store credit, and paid the remaining $82.29 on my Mastercard. When I returned the putter because I wasn't satisfied, the refund process made absolutely no sense. I was only refunded $12.24, then charged $70.05 for two other clubs, and told I still had a $57 store credit remaining. When I asked for clarification, I was simply told "that's just the way it is," with no real explanation. Because of this, I felt forced to pick out additional clubs just to use the credit--something I did not originally intend to do. The whole situation made me feel like I was being treated as if I were trying to scam the store, when all I wanted was a straightforward return based on the store's policy. To make matters worse, one of the older employees took a phone call in the middle of my transaction and aggressively pounded on the keyboard, acting like I was an inconvenience. The level of customer service was unprofessional and disrespectful. What's especially disappointing is that just one week ago, I had an excellent experience at the Play It Again Sports Springdale location, where the staff was professional, helpful, and handled both a purchase and return with no issues at all. Based on this experience, I will not be returning to the Red Bank Road location.

My husband insisted on coming here while on vacation because it brought him nostalgia. It was…read morerather full in the store even with only one other group of customers because of all the products. My husband enjoyed himself more than I did but I did enjoy looking around at all the options. My husband ended up purchasing his first disc golf disc, which is was extremely excited about especially since it was reasonably priced. The employee was friendly and offered to help with anything we needed. We're definitely glad we stopped in.

Great service, selection and such a friendly place to do business! New owners have transformed this…read moreplace into a destination to shop.

I had a list of items I needed and they walked me through the store and helped me with every single…read moreone. Awesome selection and an even better staff! Highly recommend. They are my first stop always.

Great people, Knowledgeable & Very Attentive/Helpful Staff‼. The owner actually works there a few…read moretimes a week, takes time to address your specific needs for you or your team's sporting needs. Good $avings on used sports equipment, high standards on items sold to their customers. Highly recommend the PIAS Hilliard location.

Service was very nice. We traded in weights to get a different kind of weights and they helped us…read morewith it. There supply on every sport is endless. The prices for there stuff is good there was a golf driver marked down for 50 dollars less.

This store is beyond incredible definitely a must see if you're a sports fan and in the Cincinnati…read morearea They have hoodies, hats, jerseys,hockey equipment, Football helmets (Full size and mini) basically any sport you can think of they probably have the gear for it Not to mention everything is customizable Service was great Fair Prices as well

One of the best sporting goods stores in America. Going here since playing youth football 40 years…read moreago to get my equipment and would see Bengals players there occasionally. Its OUR Mitchell& Ness

Have you been to Dicks on Montgomery lately? I'm sure you have as you're all runners out there...I…read moresee ya. Lol Well yesterday the hubby and I stopped in. For many seasons I've been wanting a particular shoe. Not just any shoe-the most comfortable shoe to walk in. And let me just say...it's been elusive to me. Not all of you though because I see ya wearing them and I always say, "Hey! Where did you buy your Hokas around here?? I've been everywhere!" (Obviously I haven't but in my mind I have since I have a nice supply of other brands that didn't make the cut in my closet on my hunt for this brand, lol. Call me a collector.) Before I get to the point-I promise I will, let me just say it's been a couple years since I've been in this Dicks. But last time I was, they didn't have any Hokas, and they had a walking track around their shoes area. After doing a Google search as I was out and about, the hubby was tired of hearing how my feet hurt and starting looking for shoes stores so I thought I should participate. The search kept saying only 3 stores carried them and two of them were in KY. One e of those was Dicks. So we decided to drive to our local one. The point: (Told ya I'd get here ) Making my way to the back of the very clean and organized store, the heavens parted and I heard angels singing-it was really a baby crying but I snapped to reality rubbing my eyes in disbelief at what I was seeing! Hokas!! And not just a few pairs-a whole designated section of them! I promptly shoved my hubby and the crying baby out of the way, calm down this is all mental lol, and made my first pick. Scanned the shoe's barcode in a scanner, and out popped a young man almost instantaneously to serve me. Was it meant to be? Ohh yes. The comfort, the immediate relief on my feet! I was being propelled forward to walk as if these babies were one with body. I boxed them up. Said yes to the shoe. The hubby said aren't you going to try on others? I said, "I found the truth. There is no other. Now go pick yourself out a pair." Lol He did. And he tried on two just because he likes to overachieve. But he settled on the first pair he tried on which, by the way, was the same model as mine only mine are cooler looking. He found the truth too. And the prices were comparable to what's out there so I was happy! Do you want the same experience? Do your feet hurt in your other expensive gym shoes?? Dicks on Montgomery Rd has it. Don't walk-run, but only after you visit Dicks. *Disclaimer: No actual baby was harmed in the writing of this review.

Okay experience we got to the cleat section to get me cleats for baseball. And we waited so long,…read moretheir were two people working and a lot of customers we had to sit around for a while. Then they told us the shoes I wanted they didn't have two times and had to wait even longer. Some really crappy service. We didcied to look in the app and we saw the shoes and finally we we got directions on what to do. We did it we got the shoes finally. Final review 2 stars, still go to dicks it's just my experience.

Great service from JIM McKEE at this store. He went way out of his way to answer any questions /…read moreconcerns I had. I just stopped in to kill some time before an appointment I had scheduled and got the best service I have ever had in any of there locations! Thanks Jim !

In 1948 Dick borrowed $300 from his Grandmother and opened a fishing tackle store. Today I walked…read moreinto Dick's Sporting Goods to buy a new tackle box. Guess what they discontinued carrying fishing tackle. How in the hell does a sporting goods store make that decision. Cabela's/ Bass Pro are going to love this. Idiots.

If your in need of any sports wear, Rally House is it; period. Of course it's focused on local…read moresporting teams they do also have plenty selections of other national teams as well. Prices are fair and not over the top.

Great selection- very willing to assist- will definitely go back. Partly because we lost our child…read moreamongst all the options. That's what we get for bringing him in dressed with a red shirt. Recommended wearing the bright construction safety green clothing before entering. So much to look at!

Having just returned from a 7 day kayaking tour in Baja, I was in the right frame of mind to shop…read moreat RRT. It was a wonderful local shop outfitted for paddling, camping, hiking, and climbing. I was very impressed with the book selection and the friendly staff. I'll definitely be a regular here - and I hope it will encourage me to do some more local outdoorsy things. It seems like there's quite a community for paddling - either by canoe or kayak.

I have a Thule bike rack that I bought somewhere besides RRT. I won't name the store because I…read morethink they did their best but I will never buy another Thule from anyone other than RRT. And I may go in there and just buy a bunch of other stuff! I had to call Thule's 800 number after multiple attempts to unlock my bike rack with no real assistance from the place I purchased it. The customer service representative on the phone with Thule gave me RRT's address and phone number. I called and Emily was doing her "bookwork" but she walked up front and handed the "master keys" to her sales help in the store. They seemed to be expecting me when I arrived and Dalton walked out to my car with me. As the customer service representative on the phone had told me, there is a ring of 100 keys and Dalton tried every one of the them. Luckily, we found it after almost 70 different keys but I was treated so well. They didn't have to help me, I didn't buy the Thule Bike Rack from them. But this will be the first place I go in the future! According to Dalton, they offer FREE installation! It's a nice store in Old Milford and it's apparently been there since 2010. I have been biking the trail for years and I promised Emily, no more Thule from anyone but Roads, Rivers and Trails! They ROCK!!!!!!!! They also have a lot of very attractive clothing and equipment. I will let you know after I go back to shop.

I've been having foot pain for the past year or so. The staff at Fleet Feet were so helpful,…read morepatient, & knowledgeable.

Love Fleet Feet!! They have the best training programs! I've trained with them for several years…read more They have different pace groups, so that you can run with others who run at your pace. They have leaders for these groups to give you tips. They're locally owned, and their staff are so helpful. Great assortment of everything you need to run also!

The staff went above and beyond to make us feel very special! Laura and Brian were amazing and…read moreprovided excellent customer service! Now I will be able to share Ohio with friends in California!

I needed a Reds shirt for Thursday's game and found what I was looking for. the staff was very…read morefriendly, helpful, and professional. thank you!