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    Peppi's Tailor

    3.5 (12 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Peppi's Tailor

    Clothing alterations

    Clothing mending and repair

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    Stitch - One of our seamstress doing an emergency zipper repair on a wedding gown.

    Stitch

    (65 reviews)

    $$

    Midtown West

    Unfortunately I had a very poor experience here and will not be back…read more For starters you have to enter a fabric shop and descend the stairs in the back of the shop to get to where they do the alterations. The place to change was simply a thin black fabric sheet that was nearly see through strung up next to the water heater/furnace. Needless to say this made me very weary of changing knowing there were many men in the shop just on the other side of the curtain. I had a bridesmaid dress that needed to be hemmed and brought it in without bothering to bring the high heels I intended to wear with it because I was experiencing some foot swelling and they wouldn't have fit my foot at the time to begin with. I immediately addressed this with the person marking the dress and told them my heels were about 4 inches high so to please add on an additional 3- 3 1/2 inches to the height indicated so the dress would still be floor length when I wear the heels. The communication between myself and the person marking the dress was extremely clear and there were even written notes indicating the extra length to be kept on the dress. I was surprised by the price for the hemming, but they justified the dress was 3 layers and I had to pay prior to them doing the work and they even asked for a tip upfront too! I left the shop confident everything would turn out as expected, as I assumed the high price would guarantee a job well done. Within a week the dress was ready for pickup and I check the seems before leaving, but do not bother trying on the dress as I trusted they did exactly as we had agreed upon. The seems did not look very nice to me, a touch sloppy and wasn't completely straight, but at the end of the day I knew no one else would be looking closely so I accepted the dress and left. I tried on the dress at home only to find out it was even shorter than where the markings were during the fitting! Even flat-footed without any shoes on, the dress did not touch the ground. It was a disaster once I put my intended high heels on and it was the equivalent of high-waters but with a dress. In a panic I text or email them and even provide photos. They say I could bring it back, but by that point I only had a few days before the wedding and even if they let out the seems, one inch of fabric was not enough when it was missing at least 3 inches! They did go so far as to offering to purchase me another dress and to redo the hemming which I do think was above and beyond in attempting to make it right, but the dress was a special order color and there was no way to get another one in time. I finally spoke to the bride who just didn't want to risk the dress getting more messed up and asked to keep it as-is and the final resolution I received from the business was just a vague offer to discount a future service, no offer to even partially refund me for the poor work that had already been paid for. I ended up having to wear some much lower shoes and just bend my legs a bit in the photos so my dress looked the same length as the other bridesmaids. Overall my experience here was poor and I wouldn't want to risk another special occasion garment coming out not as expected. With so many other shops offering alterations in the area for a similar or cheaper price point I would choose another place.

    Went here a few months ago to get some suits tailored. Tailor job was good, but the service was…read moresome of the worst I've ever experienced and that alone is enough to make sure I never go back. When I dropped my things off, I was told it would be ready and given a range of days to pick it up. I went by the last day in the pickup range, and not everything was ready yet. I grabbed the stuff that was and asked when my last article would be ready. They again gave me a pickup date. I came by on the second pickup date and the suit was still not ready. I was never notified that the timeframe had changed or anything, they just let me show up and wasted my time twice in a row.

    Peppi's Tailor - sewingalterations - Updated May 2026

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