Now permanently closed after being in operation since 1980. I always enjoyed eating their cheesesteak Stromboli

Everything is sooo good my favorite is the cheesteak and it is the best, and I have tried a cheesteak from every where in west chester this is definitely the spot to go. read more

I had a delicious club sandwich here for very cheap! If you love comfort food with cheap prices this is the spot!

I've been going here since the late 80s and it's always been great. The food is authentic in terms of what a Philly Cheesesteak is, the fries are awesome and it hasn't changed in decades. It brings me back to a time in 1987 when I gave a beautiful young waitress my number as a silly teenage lark. We dated and although she may not know this. she's still in my heart. A sappy love story and a great cheesesteak - what's not to love about this place? read more

i haven't been to the peppermill in years but decided to drive over there this past week and get their cheesesteak stomboli. i always remembered it as one of the best i've ever had. So, i ordered that and small pepperoni pizza to go. Everything was just delicious! It's not exactly around the corner from where i live but it's worth the drive over there. Everything from the crust, the steak and even the small pizza i can't even think of a place near me where i can get that. Definitely will go back soon and may try some additional menu items the next time. read more

Pretty average cheesesteak and fries. I got a cheesesteak with fried onions and a side of fries. Meat and cheese were pretty typical and the roll was dry. Fries tasted like they were frozen and then heated up, but it was fine. It was easy to call and place an order and staff was nice. I would recommend doing take out, the inside didn't look super nice/clean and there was nobody in there eating. There was a lot of takeout orders though. Fine, quick place if you're looking for a basic cheesesteak near town. read more

Pepper Mill - Cheesesteak with fries onions - Pizza Near Me - West Chester, Pennsylvania

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I write this review, not as jab at The Peppermill but rather as a wake-up call for them to address perceived cleanliness and safety issues - to the point where my wife and I were shocked by what we witnessed, especially since this mainstay had always been a frequent stop for us through the decades. Pulling in on a recent Friday evening around 8PM, we were stunned by how dark and unwelcoming the parking lot is, the only illumination coming from the lights from cars zipping between Rt. 352 and the Wawa as a cut through. Our fond memories had always included the unmistakable flavor of that delicious, chopped steak sandwich. For old times-sake, we ordered one to split; the mostly tender meat was how we remembered, with the roll being pliant with a nice outer crisp. The French fries came out hot, but we couldn't help but to notice a veritable fish stick flavor to them - very disappointing. But what killed the experience for us, was the lack of any decor whatsoever other than the dirty carpeting, tables devoid of napkins, condiment containers, and a greasy feel to everything we touched. The place could use some background music, too. (The clack-clack of spatulas on grill top the only constant noise to be heard.) I won't go into the condition of the restrooms...Like so many others who spend good money to frequently dine out, this was without a doubt the most saddening food experience we've had in a long time. A simple shake-up/re-do and some efforts in cleaning would go a long way. On another note, the young staff was friendly enough, with one gentleman (dark hair) engaging us, in friendly fashion several times throughout. We'll give it some time before returning, keeping fingers crossed they spruce up the old place while (PLEASE) addressing the lack of lighting in the lot. read more

I made a carryout order for one cheesesteak, one chicken cheesesteak and french fries. The cheesesteaks were very large and tull of meat, and the fries were perfect. Everything we had was amazing! It was prepared as ordered, carefully packaged and the staff was very friendly. I have never dined inside, but I will definitely order from here again and eat inside. The restaurant is also very cute. read more

Horrible experience here. The workers were so young and did not care at all, and so rude. We ordered a sandwich, fries, and wings. First we realized they forgot to give us our sandwich, then we realize they didn't give us any of our sauces. They even gave us bare wings with no sauce on them. So they gave us a container of the sauce. We got home and the wings aren't even edible and gave us blue cheese and we asked for ranch. I called to complain and they told me they would deliver new ones, we waited over an hour after I told them multiple times I'm expecting company. I talked to the kid on the phone and he basically laughed and said "yeah i dont know you might be up next". Horrible service, the place is disgusting. read more

Husband and I stopped in for lunch today. He has restricted dietary needs. They fixed his steak sandwich exactly as was asked. My Cajun chicken sandwich was delicious and spicy enough but not too much to distort the taste of chicken and toppings. Coffee was fresh and hot. Very enjoyable meal and excellent service. Definitely a good choice and plan to make a return visit. read more

Filthy. Pre-ordered for several people or would've left. Ended up throwing away my turkey hoagie. Hard, stale provolone. Sandwich just tasted bad. What a waste. And it was expensive overall. Disgusting and will never return. This is a photo of the light switch in the ladies room. Hey, Pepper Mill, I didn't want to spend any more time than necessary in your filthy bathroom, but one dab of soap and a wet paper towel helped. Really, really gross. You must never clean anything in this sh**hole. read more

Pepper Mill - 10 seconds of rubbing with a drop of soap and a wet paper towel. They've never even made an effort. - Pizza Near Me - West Chester, Pennsylvania

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Terrible! Went there today at 11:15. There was nobody in there when we got there. Took 10 minutes to get drinks. We ordered fries. After about 20 more minutes the waitress came to take our lunch order. We ordered four cheesesteaks. After another 30 minutes, two orders of fries came out. I had to leave to get back to work after an hour and 20 minutes, with no other food being delivered. Thankfully, my friends brought me my food. However, the order was completely wrong. I ordered a chicken cheesesteak with fried onions, mushrooms, extra cheese. I received a cheesesteak with fried onions and mushrooms, NO CHEESE!!! Atrocious!!! $90 bill for 4 people it took one hour and 50 minutes to get four sandwiches. They comped nothing. Terrible, terrible, terrible! read more

Best food ever so glad I stoped by. The service was fantastic and I loved the cheese steak. The manager was so nice.

Easily worst hoagie I've ever eaten. Bread stale. Hardly any lunch meat or cheese. Was like eating cardboard.

Hoagies. Steak Sandwiches. Pizza. Beef Sandwiches. Great. Friendly. Young staff working to improve themselves. Enuf said.

Terrible!!! The cheesesteak was the worst I've ever had. The meat was so tough, it was not edible. Complete waste of money and now still gotta buy something else to eat. ONE star is too much! read more

Great old school family restaurant. I got the highly rated cheesesteak and it did not disappoint. If you are out and about it is a good place to stop, relax, use the bathroom and enjoy a great CS. Full menu. read more

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Wanted a chicken cheesesteak. arrived at about 6:20; was ignored by dining room staff. went to cashier to order - order was input at 6:32. They prioritized phone orders and carry outs. Received meal at 7:12. Not good. read more

Worst cheesesteak I have ever had. I ordered the large cheesesteak and the sandwich had no meat on it. This place is a joke. Paid $9.45 for a piece of bread and maybe 20 cents worth of dry roast beef tasting meat on the bun. I have had better cheesesteaks from a cafeteria. The meat was cold and what little amount of cheese they added to the sandwich was unmelted. Also beware; I watched an employee counting money with rubber gloves on and then walk over to cut and prepare a sandwich for a to-go order. Disgusting. How is a place like this even in business? I also ordered the appetizer sampler and this was lackluster as well...I feel robbed. STAY AWAY AT ALL COSTS. read more

Pepper Mill - Adding photos as evidence of the pepper mill awful tiny cheesesteak with nasty meat. This place is a JOKE! - Pizza Near Me - West Chester, Pennsylvania

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Great food, but we went in on Friday night and the dining room was closed. They had tons of people in the kitchen but said not enough staff and could have cared less that they had it shut down read more

Terrible service. Spoke to manager about problems and he was extremely rude and dismissive. The restaurant is dark and dirty!

This is an update I haven't been here in a long time. So during Covid I decided to go pick up some food there were four employees inside and nobody else. I paid for my order and I went to my car and waited for them to bring it to me. Of course when I got home half of my food was missing. How can you screw that up . When they were not even busy. This owner better get his act together or They will be out of business for sure. read more

Pepper Mill - a parking lot with cars parked in front of the building - Pizza Near Me - West Chester, Pennsylvania

I can't understand all the negative reviews. I phoned in an order of five sandwiches this morning, 7/10/21. The guy who took the order was courteous. I picked up the order at the time designated and they were freshly made and on time. The order was for two hoagies, one chicken salad, one chicken parm and one tuna. Everyone was very happy with their lunch. I will recommend the Pepper Mill to everyone. read more

I have recommended the Peppermill cheesesteaks many times over the years. I've been twice in the last 3 months and will probably never go back. The place is FILTHY and should be closed down for a good wash. Indoor seating has been closed both Friday and Sunday nights I was there. Waiting outside for our order allowed us to see how the outside was also in disrepair. To boot the person at the counter was ridiculously rude while taking the order. Time for me to find a new place. read more

A bit of a dive, but if you can look past the rough exterior Pepper Mill has one of the better cheesesteaks in the suburbs. You can get the regular or splurge a little on price to upgrade the quality of your meat. Personally, I grew up with the cheaper option and I still think it's good. But now I almost always upgrade because it makes it that much better. read more

I've been eating at the Pepper Mill off and on since 1991, but never again. We stopped on today, Saturday, and were treated by the nastiest little older woman, who said she's doing everything, because they cant find anyone to work. I tried to give her the benefit of the doubt, post pandemic, but that place should just close the doors, and call it a day. I watched her chase people out because they weren't wearing a mask, yet her mask was on her chin the whole time we were there, and she's the one handling food. The food used to be good, but the cheesesteak i got, was chopped so fine, it was the consistency of dog food, and the onions i asked for on the steak, were in a big wad in the middle of the sandwich. It was absolutely disgusting, and I couldn't even eat it. The Welder Family should be ashamed of themselves for keeping that dump open, and serving that slop to the public. read more

I stoped by at pepper mill and I tried the black and white milkshake and also had the cheese pizza and it was AMAZING! highly recommend I will be back soon! read more

I go here once a week or so, and loathe having to deal with the SUPER RUDE people who work the counter. They speak SO quickly on the phone they're not understandable, and their tone is definitely letting you know that you're keeping them from more important things, like staring at their phones or opioid addiction. They NEVER say thank you either, in person or on the phone. The only reason I go is that the food is so good. It is my fervent WISH that the owner fires these twits and hires people who BELONG in the service industry. read more

Great food at a reasonable price. I highly recommend, plus they employ local youngsters which I like to support.

Chopped steak with cheese is adequate but could have been better with mushrooms etc. Pepper Mill is sufficient; the meat is enough; and the amount is enough for 2 meals. However, the place is dirty and doesn't have extra goodies. read more

I've been a few times over the years. 'Greasy spoon' is a pretty apt description emphasizing 'greasy' because at times this place isn't nearly as clean as it should be including dirty tables and floors. As for the food, I would stick to a cheesesteak/chicken cheesesteak. Tasty and good value for the price. I would never finish a large and instead take the other half home for another meal. Avoid the pizza. Yeah it is better than a chain like Domino's or Paja John's but there are plenty of other local places that make a better pie and/or have better ingredients. Service is 'hit or miss' and it can really lag when it does get crowded during lunch/dinner rush. I would generally advise eating here if you are local though and just place a takeout order instead especially if you are coming home from work. read more

Poor customer service. They've messed up my simple orders the last 2 times. When I called about receiving the wrong order, their first response was 'no refunds, we'll give you a store credit'. You can tell they are used to complaints, and jaded about it (ie. they don't care). When I asked to speak with the manager, I was informed he was out making deliveries for the next 5 hours, but I could call back after that. First of all, how is the manager making deliveries, and how is the manager doing it for 5 hours straight. I would think the manager would have to return to the diner to get food to deliver... I asked if the manager could just call me when he returns, but apparently that's against their policy... I won't be returning. I can't frequent a business that constantly makes mistakes with no remorse. read more

I Haven't been to the Pepper Mill in 15 years..I Ordered a pizza steak at 5-24-23 7:30 PM $13.00 for an undersized steak swimming in tomato sauce..underwhelming. There was no one in the place, not one customer..only 5 employees..Do you want to know why? The place was filthy, no upgrade to the outside or inside, not even basic maintenance. THe Chester County Health Department should shut this place down. read more

Ugh. I am from out of town and remember this place being the best for pizza and cheesesteaks. Not anymore. Just ordered a pizza and cheesesteak and a lump of cheese showed up along with a roll and few pieces of meat. The pizza wasn't cut properly and was over cheesed and under sauced. I've posted a picture. The steak was dry and didn't fill the roll. Very disappointing. And I spent $25.00 for this mess of a lunch. It's very sad to see this once good restaurant lose its core: caring about their food. read more

Pepper Mill - This is a so called "pizza". Not cut and no sauce.terrible. - Pizza Near Me - West Chester, Pennsylvania

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Called Pepper Mill tonight at 6:00, they asked me pickup or delivery, I placed my order. They asked me how much I want to tip the driver, I said 20%. After an hour and a half of waiting for my delivery I called back. The young lady that answered and checked on my order stated that it was entered as a pick up. I asked about my 20% delivery charge for the driver. She didn't have an answer. I asked if my food had been sitting for an hour and she said probably but we are going to remake your food and get it right out, I said, fantastic. I waited another hour, nothing. I called back again and they were closed. Checked my bank account and the pepper mill charges are on my card. read more

Put simply, Pepper Mill makes some of the best cheesesteaks outside of Philly. Nearly every time I'm the area, I stop at Pepper Mill, a small locally owned hoagie place. They are famous for their cheesesteaks -- and rightly so. The steak is finely chopped, and the melted cheese holds the steak together like delicious glue. It's how a cheesesteak should be. The taste is enhanced by the optional toppings - I recommend onions, mushrooms, and sweet peppers (the latter is particularly delicious). The chicken cheese steak is just as good. They also serve specialty cheesesteaks, such as buffalo chicken and pizza steak. My only complaint is that the bread was a little soggy in my takeout order, but that didn't take away from the sandwich. The French Fries are also delicious. Thick cut fries that you can get with Old Bay seasoning or Cajun. The milkshakes, I hear, are good as well. Also very affordable - a large hoagie will run you $8-10. Overall, if you're in the area you can't go wrong with Pepper Mill. read more

Pepper Mill - Cheesesteak - Pizza Near Me - West Chester, Pennsylvania

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Absolutely delicious pizza steak. Normally I hate chopped steak but this made-to-order sandwich was spectacular. Perfect mixture of provolone cheese and fried onions in a tasty roll. It's no wonder it has the reputation of being the best in Chester County - it delivers on taste. Sat at the counter and ate. Nice people working there. The place has been here 35 years and it's comfy and clean. They certainly knock the cheese steak out of the park. Only reason I didn't go 5 stars is there's no wifi. Come on man. That's a must in my mind in this day and age. But for this food I'm willing to make an exception. Absolutely will return! read more

Pepper Mill - Pure deliciousness. Perfect blend of meat, sauce and cheese. - Pizza Near Me - West Chester, Pennsylvania

Hot or miss. Appears they give zero training for the kids who work there and no decent manager watching over. Most orders are wrong so you have to check everything closely and even then ... today we had one wrong order even after they remade one item and the pizza is over cooked. read more

Pepper Mill - Over cooked pizza - Pizza Near Me - West Chester, Pennsylvania

Horrible service, ordered pickup. Food cold. Salad with dried old chicken pieces. Called to speak to manager, he would not get on the phone. Went back to the store to speak in person and he was telling staff he could not speak with customer on phone. Requested a refund and told they do not refund. Manager proceeded to take salad apart and fling pieces of chicken and salad on counter until he got angry and tossed it into the trash. Horrible service, horrible quality of food. read more

Pepper Mill is the kind of greasy spoon establishment that you love and likely heard about from another local, but probably wouldn't notice if you were just driving by. Breakfast is not bad, but our favorite items to order here are the cheese pizza, premier cheesesteak, and milkshake. They are delicious and we frequently pine for these items as we now live in another county not close by and we have yet to find anything as tasty in our area. We usually order take out as the dining area is fairly small. My husband says the interior looks the same as when he was here as a child. They used to be cash only but recently started accepted cards-FINALLY! read more