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    Pep Boys

    2.6 (18 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 years ago

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    5 years ago

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    Pep B.

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    5 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    Pep B.

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    2 years ago

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    8 years ago

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    Pep B.

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    3 years ago

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    12 years ago

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    10 years ago

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    Pep B.

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    13 years ago

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    12 years ago

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    7 years ago

    Do not waste your time! Autozone is right down the street and they have been nothing but helpful and friendly unlike these clowns!

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    8 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    Ask the Community - Pep Boys

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

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    Enterprise gave us a vehicle with the oil life at 3% but Andrews and his team had us back on the…read moreroad before I had time to finish a sales call. We are grateful we can make our appointment in Vermont.

    My Ford Explorer was slipping all over the road in the most minimal amount of snow, but fine on dry…read morepavement. I bought it to Firestone for an alignment in hopes to fix the problem. This did not fix the problem. I called Firestone and was told to bring it in for a test drive when we would be able to recreate the problem. We went for a ride and it was INSISTED that I needed 4 new tires because the rubber was hard and snow/slush was getting stuck in the tread mimicking "bald" tires. My tires were 4 years old, 19000 miles and had a 7 tread depth remaining which should be covered under warranty. So, the woman at the desk picked up the phone, called Goodyear, acted like she were a family member of mine and sent me down there. Once I arrived at Goodyear, I was told there is NOTHING wrong with my tires. Trusting that the Firestone employee (who claimed to have 30 years experience) knew what he was talking about, I called Goodyear corporate and they warrantied my tires (1/2 price, almost $800). This did not fix the problem either (because I DID NOT need tires). Again, go back to Firestone $800 poorer. The new "manager" approached me with a cocky, arms folded, eye rolling attitude and proceeded to say "What would you like us to do about it? Just because you were told to get new tires, didn't mean you HAD to." My truck was unsafe and I am not a mechanic...so yes, I am going to trust that Firestone employees know what they are talking about. I ended up going to Cole Muffler DESPERATE to find a solution as my truck was extremely unsafe to drive in Rochester, NY winters. The problem??? The rear toe (part of the alignment which was the FIRST thing I attempted) was WAY off!!! If Firestone would have done their job in the first place, I would have saved a lot of time, money, aggravation and safety. I have written to the email suggested...got the run around, no call back from corporate and they closed the case without any resolution.

    Pep Boys - autorepair - Updated May 2026

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