I have had tire rotations, inspections, tranny flushes, and oil changes done here…read more They are always polite. The location is trustworthy.

Incredibly dangerous experience and zero corporate accountability.I had my oil changed and tires…read morerotated at the Brighton Valvoline. The workers were nice, but they failed to tighten the lug nuts on my front left wheel. The next time I drove (I went on vacation), I had to make an emergency pull off on the thruway at 70 MPH because my wheel was coming off. This easily could have killed me or someone else. When I contacted corporate, they completely blew me off. They promised a phone call that never came, I even sent an email reminding them of my phone number. Then, they emailed stating that I should have brought my vehicle back to their shop just for them to look at it. Why on gods green earth would I pay over $200 for a tow to Vavoline, to the people that caused this issue in the first place. They refused to even refund the tire rotation. To risk someone's life due to negligence and then offer zero resolution is disgusting. I was a regular customer, but I will never return. I tell everyone I know this story and to Avoid Vavoline!!

Highly recommend if you've been putting off getting an oil change! The service was great the…read moreemployees were super nice and it took like 5 minutes for the oil change. They often have really great coupons available online too so I was able to get $25 off!

Had to wait a little before being seen but it was so truly in and out for oil change, with such a…read morenice and friendly staff. Didn't feel pressured to add any services either which is a nice change of pace from other places

I have been going to Duffy's Penfield Automotive for eons…read more The incredible service started with Ed and Sue and continues with new owners Mike and Sarah. Thanks for all the great service over the years for all of our vehicles, including the special care for our now 25 year old 2001 Pontiac Firebird. Yesterday, my 2020 Honda CRV 1.5 year old battery died. Turns out it was probably Honda and A/C snafu related. Sarah was awesome with SQUEEEEZING me in at the end of the day and Mike was efficient with the battery change. No charge as it was covered under warranty. All they would take is my thanks. Customer care service and always polite and professional, Mike and Sarah are great owners. The rest of the team is also very hard working and professional always with a smile and a nod. They deserve extra coffee and sweets each week! LOL Keep up the great work, Duffy's Penfield Automotive! - Mark & Judy H.

I popped into Duffy's upon driving by and seeing the lights on. The owner, the Mike was there, and…read moreit was after they're posted hours of service. I asked him if he could test my battery, because it had died just further down the road, and wasn't sure if I needed a new battery, or not. Mike was extremely kind and helpful. He was more than willing to give me assistance, and it was greatly appreciated too. Thanks Mike.... I told you as I left I would give you a great reference on yelp, and I always keep my word. I hope it's one of money to come because you're an outstanding business owner doing good business in the community.

I spent 1k on a part that needed to be replaced and mechanics at roc auto decided to go to the junk…read moreyard and get a defective part for about 300$ and put it on my vehicle and act as if it was brand new. I was told to comeback of the part continued to make noise. Which was very confusing because why are you taking my money and sending me home with my car after 7 days of alleged maintenance...only for me to still hear the loud noise coming from my defective axle which is attached to the differential. The number I was given to call back went to voicemail so I got a second opinion from another more honest and reliable mechanic ...who showed me exactly where the problem was....the mechanics at roc auto were irritated that I got a second opinion while I had both them and my new mechanic on a three way call...It's really a shame that these mechanics at roc auto conducts business this way...I would not recommend them to my worst enemy They make the rest of you mechanics look like scammers who take advantage of working class citizens.....thanks a lot You have been warned don't let them take your money

From the owner: We offer professional and reliable services to our valued customers and encourage you to choose us…read more Thank you for your choice!

The previous owners were good. The new owners are crooks. I…read morebrought my car in for a wheel alignment and they said it needed inner tie rods before they could do the alignment. I declined to let them have the work. I took the car home, inspected it and found that both inner tie rods were perfect. They lied to me to try to grab an extra five hundred dollars. INFO: I used to work at a garage, so I know what I'm talking about.

Everyone at Vesa are great. Always pleasant. Great…read moreservice,and great price. Highly recommend them. I've never had a bad experience.

Informative technicians, friendly atmosphere and good prices for the work! Will be getting my…read morebusiness from now on.

My daughter had a transmission line repaired by an Aamco franchise in NH with warranty. The line…read morefailed again within the coverage period. I brought to the East Rochester location and claimed the transmission had "burnt up" and was unrepairable. I brought the car to a different shop and got the line fixed and it works fine. The shop is crooked and will be filing a report with BBB and NYS AG's office.

It's so refreshing to find a car repair center that is honest and respectful. My car had been…read moremaking a strange noise for weeks and I was concerned. Bill Sayles spent the better part of the morning investigating and finally called to say there was a major problem that would cost over $1,300 to fix. I told him to fix it but he recommended I call the dealer and see if it was something they would cover. He was right, it was covered and because of Bill I saved quite a bit of money. Stans garage will be taking care of all of our cars from now on.

I have been a customer at Stan's Auto for about 20 years. I have found them to be honest and fair…read more I can trust their recommendations about the repairs my car needs. Yesterday I had a flat tire and dropped my car off, with no appointment, before work. Jon took care of the car, replaced the tire and noticed my inspection was up. (Oops!) Bill, the owner, is knowledgable and fair. I highly recommend Stan's!

It is amazing to find a gas station that still has expert mechanics and the equipment necessary to…read morerepair cars. In addition, everyone I've met there is enthusiastic about tuning, service and maintenance. One of our cars is an EV, but they have willingly helped with a blown tire, and for our internal combustion cars, it's great being able to buy Sunoco 94 octane gas at a price that is lower than surrounding stations. I like the people who work at the station, have confidence in their work, and highly recommend them.

Updating my review. I'm not sure what's happened from the first time I went there but ever since,…read moreI've called them for auto repairs they can't look at the car for at least a week. They had great service/prices the first time and got the car in a completed in a few days. I don't even call anymore because I can't be without a car for over a week.

Wow first I go on tire rack.com I order tires on line they say they will deliver the tires to me…read moretire. Great I have a appointment for last Tuesday went in manager tells me the lift is not working so we reschedule for Thursday at 2 I go there have leave the truck I thought I had a appointment ok they mounted the tires could not balance the tires they said they didn't have the correct equipment they said they charged me for the installation of the tires which I already paid for on line they said find the paperwork come back for refund They said go to east ridge rd Mr tire that have the equipment so I went on line rescheduled for Saturday went there Saturday staff tells me they don't have the staff after explaining the situation they told me they don't have the equipment to balance the tires I now have to go to monro so I decide I'm going back to panorama for my refund for the on line installation I tell the manager What a DICK No refund 10 days maybe customer service what a idiot

This place is ripoff artists. Brought my car in for oil change and inspection on my 2018 Audi. Said…read morethe brakes were rusted over, failed my inspection and quoted me 1500 for new brakes and rotors. Funny thing is I have lived in Texas up until recently, where there is no snow/salt to rust out the brakes. Took it to Dewey auto who then passed the inspection, said the brakes weren't rusted out and that I had a sensor to let me know when I needed new brakes. Quote from Dewey's for the future.. 850 all in. Don't go to these scumbags at Mr tire.

I would avoid this shop at all costs. A full description of all issues is beyond reasonable length…read morefor a review, overall I found this shop and ownership to be untrustworthy, unknowledgeable, and incredibly dishonest on more than one occasion. got a $900 quote for a driveshaft replacement that turned into a $1400 job after several days of delay and no updates. the job only needing less than a handful of hours was originally estimated to be completed same day, and while delays can happen not only was I not updated of any delay, every time I called for updates after their time estimates had passed I was told the vehicle was actively being worked on which I now find likely to be untrue. within days/weeks of having the repair made my vehicle went to a mechanic for an unrelated issue and was determined immediately with a visual inspection my vehicle needed extensive frame repair. The repairs were so dire the vehicle was immediately deemed unsafe and this second mechanic refused to even examine the vehicle further stating it was beyond atleast reasonable repair. These damages were not only never mentioned to me by pats auto prior to service but i received and entire stack of paperwork outlining damages, repairs and other suggested maintenance work that should be done on my vehicle, including rust protection to the frame!! When confronted with this issue the owner informed me they do frame repairs in house and before issuing my requested refund wanted to take a look at the vehicle in attempt to make said repairs to get the vehicle back on the road for atleast a somewhat reasonable amount of time. After hearing the owners plans and estimated longevity for the frame repairs I consented provided they would be suitable to pass a nys inspection and at this point the owner declined to do any work stating the vehicle was beyond reasonable repair. It's worth mentioning this vehicle was most certainly in very poor condition atleast cosmetically going into the shop, regardless it falls under good faith at the very least to inform a customer of such severe damage it is a major safety concern. Not only was i not informed of these major issues but the initial vehicle inspection report has been altered sometime between my vehicle leaving their shop after refusing to do the work they offered and the writing of this review and photos will be attached. Additionally a refund was offered in exchange for the newly installed part however there was never any discussion or even any indication that in doing so my vehicle would be returned back to its running/driving yet damaged condition it was delivered in and that parts would simply be removed.

Our Honda Accord needed front suspension and exhaust repairs. The exhaust repairs were good. The…read morefront end suspension and alignment "repairs" were horrible. Within days the suspension issues returned and the after less than 3 months the alignment was so off both front tires were shredded and needed to be replaced. Will never take another vehicle there and will certainly not recommend them to anyone.