Super Friendly, quick and accommodating. Everything you'd want in a car rental…read more I'd recommend highly!

I had a very disappointing experience at this Enterprise location…read more The branch closes at 6:00 PM, and I called ahead to inform them that I would be arriving a few minutes late due to traffic and weather. I was told it would be fine. However, when I arrived at 6:06 PM, the employee I had spoken to was still present but refused to assist me. Instead of honoring what was communicated over the phone, he immediately said it was past closing time and that he could not give me the car. He was also rude in his tone and dismissed the situation by saying he had been working an 11-hour shift and needed to go home to his family, then walked away while we were still trying to speak with him. I understand policies and closing times, but the lack of professionalism, poor communication, and dismissive attitude were unacceptable--especially after I made the effort to call ahead and was told it would be okay. This experience reflects very poorly on customer service at this location. I hope management addresses this so other customers don't face the same issue.

I have rented many U-Haul's over the years without any issues. This place changed everything…read more Picked up the truck and the gas tank was on empty. Took a picture, thank goodness. They charged me $30, for $6 a gallon, gas(filled it up with more than I picked it up with) and a $30 "courtesy fill up fee". When we returned it, refused a receipt, said it was emailed. It wasn't. Now I have s case with UHaul,, will see how this turns out. Don't use this location, save yourself the hassle!

I ordered a truck / van online at this location after calling the male employee who told me to do…read moreso. I then called the employee back to confirm I had reserved an available uhaul the next day and would be picking it up at 3pm. I gave my credit card information to confirm rental. I went to Uhaul SE 6th Street in Delray Beach at 3pm the next day to pick up Uhaul. The male employee was there and said that no trucks/van's were available and the one I reserved did not come back. The male employee was extremely rude and simply asked, "What do you want me to do about it?" All other Uhaul rental locations were closed in my area and the employee said that the one truck that they did have, he could not rent to me. How about letting me know this before coming in to location to pick up Uhaul? Customer service went out the door with me and I won't use this Company again.

I wish I could remember what the gentlemans name was who helped us with this rental. After a…read moreterrible experience at Budget , we called this nearby Penske rental and were pleasantly welcomed. We immediately drove to this location on Military Trail, Boynton Beach, and were driving off the lot within 5 minutes with a great, clean truck. Thank you Penske.

From the owner: Save Up To 20% When You Reserve Online Today!read more

If I could give zero stars I would. It all started when I called Enterprise to confirm my rental as…read moreI was having my car repaired across the street at Buick GMC. Buick GMC made all the rental arrangements. I was told by Buick and my insurance company my rental would be waiting for me at Buick GMC, when I got there my rental car was not there. Prior to my arrival (the day of pick up) I had called Enterprise from my home to confirm my reservation I remained on hold for over 45 minutes, after I arrived at Buick GMC and after Buick GMC called them to have someone deliver the car, mind you I'm still on hold with Enterprise, 20 minutes later, a van arrives taking me to Enterprise Rent-A-Car. I'm still on hold. I finally arrive at Enterprise and guess what? No one has answered any phone calls coming into the shop as they are apparently "shorthanded". As I'm still on hold, and my name was called to the counter. The gentleman asks me are you speaking to someone and I said no I'm on hold here at your shop waiting for someone to pick up! Secondly, on top of that, I went to get my car at GMC Buick following the repair . There were still problems with my original vehicle. Buick told me they would extend my rental with Enterprise while they did the additional repairs at no charge. I'm now going on almost an hour and a half, still no car. I had another appointment which everyone knew about but it was still slow moving finally I'm at Enterprise and I get asked. Would you prefer the car? We just drove you back from the Buick to Enterprise or would you like an upgrade to an SUV my response was I don't give a shit I just need to get out of here. With that being said Will, the general manager said we are not gonna rent you a vehicle. After almost 2 hours of this I was done. I asked Will for his manager's name and he said he didn't know it. I said well then how do you contact your boss? He says I just go to the website! Run from this place they don't know how to treat their customers.

Really surprised by all the negative reviews. I had a pretty good experience with this branch…read more I was having my car fixed at the GMC dealer across the street. They set up a courtesy car at this Enterprise branch. I was looking for a particular car type and even though they didn't have it, they took the time to check in inventory at other branches which was very nice of them. Ultimately we could not find the car I wanted. The car they gave me was perfectly fine, and there were no issues with the pickup or drop off. Actually I was in a bit of a rush and they got me in and out both times in just a few minutes. Nice work enterprise, really appreciate the hassle-free experience.

Went thru Costco to Enterprise: what a confusing mess…read more Wound up with Avis/Budget saved $$

THE WORST EXPERIENCE IVE EVER HAD! RUNNN!!!!! This company will do anything to keep your deposit…read moreand charge you extra money and harass you for months after the incident. I got into an accident and it was the other persons fault. Her insurance covered the rental and the insurance for the rental because my insurance didn't cover it. I sent a declaration over to progressive and enterprise and enterprise still keeps billing me instead of progressive. I'm very very irritated and pissed off. I've talked to Briar the manager 10000000x and unfortunately he is no help. He can only send it over to corporate. Thank god he knew progressive was suppose to pay it and gave me my deposit back! Now I have an outstanding balance of $500 at enterprise because they don't know how to bill the correct people!!!! Get it together enterprise!!!!!! What does corporate even do all day!? Oh and I forgot to mention they harass me for the money! Calling me everyday and if I don't answer they call my mom's phone. How about you call progressive because they are the ones that owe you the money. And your manager at enterprise knows that. I guess there was just no communication or again what is corporate doing!??? I'm very very angry about the poor customer service. And I'm angry at the lady Keira who keeps calling my phone and my family's phone harassing us!

Bad service when propane is required Long wait or simply no…read moreservice because of lack of employes Unfortunately the only place to refill bbq tanks in BB!!

Very accommodating and had what we needed at proper time for a reasonable price. Will definitely…read moreuse in future

STAY AWAY, STAY FAR, FAR AWAY as many others have said. These people are CON ARTISTS. You've…read moreheard of scam moving companies that up the price after your things are loaded on the truck. Well, this is one of them, only much worse. The initial quote was less than 3k. Then it doubled to 6k. Then it tripled to 10k. It's a total SCAM. After we paid the non-refundable deposit, it was so difficult to get ahold of anyone at the office to find out when our things would arrive at our new home. We were told the movers were driving our things from Florida to Philadelphia on a Friday and they would arrive on Sunday (it's a two-day drive), so we left on Friday as well, driving the two days up there to intercept them. They did not show up on Sunday. They did not show up on Monday. They did not show up on Tuesday. It was a nightmare! They finally arrived with our things on Wednesday after we had to go without our things for three days and the head mover was gruff and rude and did not apologize at all for our things being late. When they first picked up our things, they had already loaded them onto a truck that was much larger than we needed because they were moving other people as well. After they drove off with our things, they reloaded them onto an 18-wheeler for some reason. Then they realized that they didn't have anywhere to park their 18-wheeler at our new place, so they reloaded our things again onto a smaller truck. So when they finally arrived with our things, they demanded another $550 for them having to move our things from the 18-wheeler onto a smaller truck when we never asked them to load our things onto an 18-wheeler in the first place! What was even worse about them reloading our things from one truck to another and another (and charging us more for it) is that a lot of our furniture was damaged or broken. The items in my filing cabinet were tossed around as if it had been in a tornado or an earthquake. I have never had this happen before in my life! On top of that, the filing cabinet was dented. This is an metal filing cabinet that was wrapped in a blanket! It was as if they deliberately went out of their way to damage it. So, we basically paid them a lot of money to damage and break our things.

Let me start saying I work for Amazon and I know enough about logistic. I also move 5 times in 8…read moreyears. The move with cross country moving group was the worst. Before I move on, please note there is investigation in progress against Cross Country by the Attorney General of Florida (Sworn Consumer Complaint) - this is should enough for not hiring them - please follow up with Shawn Lux ( Office of Attorney General Ashley Moody) for more information. Cross Country provided a wrong quote (not sure was an honest mistake). I shared detailed pictures of what I wanted to move and they considerably underestimated the volume. When the carrier came over, I had to pay 1/3 more (total $2.800) - I did have more boxes than I shared with Cross Country so I was prepared to pay more but I also decided non to move some pieces of furniture. The additional boxes were not 1/3 more of the volume for sure. Besides, Hamilton, the sale rep I engaged, lied to me about everything. First he said they would not use carriers (instead they did), they told me would be the same truck that delivers my stuff to my new property. That was not true so my stuff were loaded/unloaded 5 times before the final unload to my property - several furniture were damaged. He also told me they would take 3/5 days (instead it took 10 days).

After a trailer rental pickup in VA for the trip to FL, we needed to give the trailer back to…read moreU-Haul.  We found the local Boynton Beach location and headed over on a Sunday morning, and the super helpful guys had us processed and on our way in under 10 minutes. Very little interaction was required as we had no issues with the trailer, which works for me. I would use them again

Expensive truck that wasn't easy to drive nor to fill it up with gas. Dealership wasn't friendly…read morenor nice when I picked up the vehicle nor when I dropped it off. The location was hard to find & The parking was very tight. Finally found the box where I left the key and a woman came out with a nasty attitude and complained about my parking. Hopefully I won't have to do this again for a long long time!