Bad service when propane is required Long wait or simply no…read moreservice because of lack of employes Unfortunately the only place to refill bbq tanks in BB!!

Very accommodating and had what we needed at proper time for a reasonable price. Will definitely…read moreuse in future

Waited 1and half hours then they told me they didn't have my truck even tho I had a reservation…read morewaited another 1 hour then they told me they could give me 2 16 foot trucks instead of 1 26 foot truck then waited a half hour then they told me (good news his words not mine we do have a 26 foot truck) then after another half hour finally got my truck bad business in my opin

I needed to move about 8 pieces of furniture from nc to fl. The three moving companies I contacted…read morewanted no less than $1500. So with the help of a few friends on either end I moved myself for a total of $550, including gas and a one night motel stay. The truck was clean and easy to drive. The drop off location was convenient and had a key drop so I could leave the truck before my shift started. This is definitely the way to go if you're moving on a budget. Edit: one bad experience at the end of the trip. I found a charge for $109 on my credit card after dropping off the truck. When I queried the main office I was told it was for the moving rugs I had leased for my move. The rugs were in the truck when I left it. If they have a security problem at their facility or with their employees that's not my problem. I was told they would look into it and get back to me. They never did. I denied the charge on my Amex. So you might want to think twice about doing the after hours truck drop. Make sure you get your return paperwork so they don't do this to you.

What an establishment!! I'm just wowed in every way. Thank you Craig Stern, Holly, Ms Vergara, and…read moreto my lovely Debra Valdala who made my day. I can't you all enough for caring for this community & for what you do. This location turned out to be my favorite location after today, I can't wait until I need a new rental. Service, Professionalism, caring, engagement, community, Service, and Service beyond any other establishment. Thank you :)

This location is really nice and clean. They have the nicest trucks I have ever seen. Rates are…read morealso grate. Customer service is amazing and the agents at this location are super friendly and helpful. Rented there 3 times and each time was a first class experience. Thank you :)

From the owner: Rent box or pickup trucks, and cargo vans for your seasonal and project-based needs. Whether you're…read morelooking for a one-time rental or a long-term strategy, Enterprise Truck Rental has a wide selection of vehicles.

Sergio and his team were organized, courteous and efficient. I purchased a sectional and his…read morecompany was able to deliver the following day. They quoted a price and it did not change once the item was delivered. I highly recommend this company.

I first worked with Sergio and Big Star Movers last year, when I admittedly had a large and…read moresemi-complicated job, moving the contents of one house to two separate properties (but within 2 miles of each other). It was a barely lived/not much stuff rental property, 2 bedroom condo, and after nearly 4 hours, they still hadn't finished loading the truck. The only person that spoke English was the driver, and he wasn't helping much. Apparently, the couldn't figure out how to disassemble a very standard bed (I have photos). Sergio sent another crew member at his cost, which was greatly appreciated because we still had to move from Jupiter to Wellington. The men were polite, but I noticed after the furniture was scuffed, the walls were scuffed... they were beyond slow. The price was affordable and reasonable considering the service with three men and the travel, etc. Then, a few months ago, I needed a mattress moved. I called them again and we had a pleasant experience, literally moving one mattress 2 miles down road. While I hadn't loved the initial service I received, I found myself in a time crunch so, against my better judgment, I called Sergio again. There isn't much to move and the "difficult" bed was not one of the items. I called on a Sunday and explained I needed to coordinate the move with a friend coming in from out of town to take some of the furniture. The 3 of us agreed to the next Sunday, and Sergio instructed me to text him photos of the items, which I did on Monday. Having not heard back, I called him again. As we went to confirm, we realized Sunday was Easter and it couldn't be done. He had a slot for Friday, so we asked him to hold it until my friend got clearance to take off work. Later that night, at 8:23, I texted Sergio the confirmation as it was my understanding it was a business phone; each text has a signature line that says "Big Star Moving". I also called and left a voicemail. He replied back that he was in a family meeting and to call back tomorrow. I said thank you, I was just confirming. I have the screenshots. The next morning, Sergio texted me about his "special rates" and that after the base, it would be $20 for each 15 min increment. I expressed my surprise at the cost and told him honestly, his movers are VERY slow. At this point, Sergio became enraged and offended. He accused me of being upset because he didn't answer at night (screenshots will he provided if possible). I told him the cost was fine, I just needed to get it done, and he refused unless I brought a quote to him from another moving company. At this point, I called him. He'd initially told me he could schedule me for Sunday and it's not really my fault he didn't properly look at his calendar. His lack of diligence caused a huge upset in our plans, but we adjusted. I told him that my friend and I are of different beliefs and didn't know it was Easter; but he should have. I told him I'd pay up front but he refused and gave me a lecture on how you can't buy respect. That's fine Sergio, you also can't buy away a negative review. By the way, in less than 45 min, I found a company that beat his price. Spare yourself the headache and avoid this rinky dink sh*t show. You can do better. *please note that on Sunday, April 5th, Sergio booked us, not realizing HIMSELF it was Easter. The only reason I was insistent on getting it done with them was because my friend had already made arrangements and I was afraid another company wouldn't have the new time available. I offered $500 because his base price plus the $20/15 min would've come out to about $500 with as slow as they are. Happy to provide more documentation and texts on this from Sergio if necessary :)*

I have rented many U-Haul's over the years without any issues. This place changed everything…read more Picked up the truck and the gas tank was on empty. Took a picture, thank goodness. They charged me $30, for $6 a gallon, gas(filled it up with more than I picked it up with) and a $30 "courtesy fill up fee". When we returned it, refused a receipt, said it was emailed. It wasn't. Now I have s case with UHaul,, will see how this turns out. Don't use this location, save yourself the hassle!

I ordered a truck / van online at this location after calling the male employee who told me to do…read moreso. I then called the employee back to confirm I had reserved an available uhaul the next day and would be picking it up at 3pm. I gave my credit card information to confirm rental. I went to Uhaul SE 6th Street in Delray Beach at 3pm the next day to pick up Uhaul. The male employee was there and said that no trucks/van's were available and the one I reserved did not come back. The male employee was extremely rude and simply asked, "What do you want me to do about it?" All other Uhaul rental locations were closed in my area and the employee said that the one truck that they did have, he could not rent to me. How about letting me know this before coming in to location to pick up Uhaul? Customer service went out the door with me and I won't use this Company again.