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    Pennzoil

    3.3 (3 reviews)
    Open 8:00 am - 1:00 pm

    Services - Pennzoil

    Oil changes

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    4 years ago

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    Jiffy Lube

    Jiffy Lube

    (7 reviews)

    Before you read this, you should know that I don't like going to get my oil changed - it's kind of…read morelike going to the dentist. I generally put it off as long as possible. Jose and crew at this location have completely changed that for me - and raised the bar for all others. Jose and his team were amazing. I called this AM about making an appointment and Jose was great from the start. Explained that you never need an appointment, just come on in! When I drove up to the garage door, Jose quickly greeted me and we walked into the office area - he pointed out the restroom, the water in the fridge, coffee maker. His crew drove my car inside and got busy on things. After getting mileage, etc from my car, he explained what he recommended and the benefits and gave me an estimate on the cost. We agreed on the synthetic oil (that's what I use) and tire rotation (I was overdue). His team got to work and they were done in no time at all. He assured me that they checked the filters, the fluids, vacuumed the car, and checked brakes, wipers - and I'm sure I'm forgetting stuff. Anyway, it was a thorough check and I felt great knowing there was attention to detail. Even better than all the actual work on the car was my customer experience. I have never ever been to any kind of oil change place - even car dealers - that was this clean. CLEAN. CLEAN. CLEAN. Plus, free wifi, a charging station for mobile phones, a work area (I had my laptop), comfy chairs, CLEAN bathroom. It almost felt part 'cafe' and there was a big window where you could see what was happening with the cars. I felt like I took my car to a spa or something. Jose and crew were friendly, knowledgable, patient (I had questions), and professional. I highly recommend this Jiffy Lube and Jose and the team!

    The last time I went for a basic oil change, it took them an hour and 10 minutes to get me out the…read moredoor. They also did not deactivate the "service needed" that beeps when service is needed. I thought, well, maybe it was a tough day so I went back again. Again, oil change and I requested a tire rotation. I knew that I had an important meeting that I needed to be at so I asked when I pulled up, "how long for a tire rotation and oil change". I was told I would be in and out in 25 minutes. It took an hour and 5 minutes this time. I was late for my meeting. They also did not deactivate the service needed button again. I will NEVER go back. Horrible service.

    Auto Select Stevens Point Express

    Auto Select Stevens Point Express

    (6 reviews)

    I brought my Ford F-150 in for a routine oil change and tire rotation as well as a TPS light being…read moreon for my left front tire. Not only did they not fix the one, I was told there were batteries low in two others so let them go ahead and replace those as well and now I have 3 tire pressure sensors that aren't reading anything. Over $200 and I left with more problems than I started with. Would highly recommend avoiding the Express location.

    I took a tractor tubeless tire/wheel in to get the tire bead reseated Auto Select (East side) on…read moreHwy 10. Left it for the afternoon on 8/14/20. Picked it up later that evening and was told I needed a new tube because the old tube was bad. Paid for the tube and service. Got home and left it in the truck over night. 8/15 I tried to mount the wheel but the tire was flat again so I tried to fill the tire with air with no luck. I found air leaking through the valve stem again so I took it back in to the shop. Granted the shop was closing in 10 mins they told me I brought them the wrong sized tube. I said I bought the tube from them and the service writer proceeded to tell me he could get me a new tube in the morning or put in a valve stem and just fill it without the tube. I opted to have them replace the valve stem and remove the tube and give me a refund for the wrong tube I didn't need. No refund and still tried to convince me to bring it back for a new tube. Said he couldn't authorize a refund of $19. 8/16. I called and spoke to a manager about the ordeal And asked for a refund for the tube. I was given a refund for the tube and service. Appreciated, but a little late.

    Pennzoil - oilchange - Updated May 2026

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