Drove up at 11:30 and was out by 11:45. No line! They checked all the filters etc. And off, I went!…read more Will go here again.

Very through inspection of my truck during oil change. Found a few items that needed to be…read moreaddressed. Rotated tires too. Friendly service. I'd recommend. Went on Friday and expected a wait but got right in. Check online for coupons.!

Before you read this, you should know that I don't like going to get my oil changed - it's kind of…read morelike going to the dentist. I generally put it off as long as possible. Jose and crew at this location have completely changed that for me - and raised the bar for all others. Jose and his team were amazing. I called this AM about making an appointment and Jose was great from the start. Explained that you never need an appointment, just come on in! When I drove up to the garage door, Jose quickly greeted me and we walked into the office area - he pointed out the restroom, the water in the fridge, coffee maker. His crew drove my car inside and got busy on things. After getting mileage, etc from my car, he explained what he recommended and the benefits and gave me an estimate on the cost. We agreed on the synthetic oil (that's what I use) and tire rotation (I was overdue). His team got to work and they were done in no time at all. He assured me that they checked the filters, the fluids, vacuumed the car, and checked brakes, wipers - and I'm sure I'm forgetting stuff. Anyway, it was a thorough check and I felt great knowing there was attention to detail. Even better than all the actual work on the car was my customer experience. I have never ever been to any kind of oil change place - even car dealers - that was this clean. CLEAN. CLEAN. CLEAN. Plus, free wifi, a charging station for mobile phones, a work area (I had my laptop), comfy chairs, CLEAN bathroom. It almost felt part 'cafe' and there was a big window where you could see what was happening with the cars. I felt like I took my car to a spa or something. Jose and crew were friendly, knowledgable, patient (I had questions), and professional. I highly recommend this Jiffy Lube and Jose and the team!

The last time I went for a basic oil change, it took them an hour and 10 minutes to get me out the…read moredoor. They also did not deactivate the "service needed" that beeps when service is needed. I thought, well, maybe it was a tough day so I went back again. Again, oil change and I requested a tire rotation. I knew that I had an important meeting that I needed to be at so I asked when I pulled up, "how long for a tire rotation and oil change". I was told I would be in and out in 25 minutes. It took an hour and 5 minutes this time. I was late for my meeting. They also did not deactivate the service needed button again. I will NEVER go back. Horrible service.

The belt for my alternator (or something! I had a light on!) was hanging when I rolled in here…read more These guys went out and got the part and got me back on the road in no time. Thank you so much!

Be warned: no one in this shop wears a mask, including the service manager. It's a small closed…read morespace, with absolutely no concern for customer safety at the height of the pandemic. When I asked the manager: why not wear a mask when you're face to face with customers up front? He said, it's a bother to put it on. I've loved going to this shop for years. But not anymore. There are plenty places to get your car oil changed without risking Covid 19 or getting into "mask politics." If I could give it a zero rating I would.

I've always had really good service here and they do a good job of telling me when I don't need to…read moredo extra services. The few times that I have try to DIY it with my family, I've regretted it because it ended up costing me more in the long run due to lower quality skills that carried consequences. Lesson learned? Sometimes it's worth it to pay a little bit extra for a professional to handle it.

Really came through for us,when the problem with our vehicle turned out to be more complicated that…read moreexpected. They were ablevto get things back to normal in a reasonable time, and went above and beyond as far as customer service.

In and out in 10 minutes like the sign said, the guys are super friendly! 10/10 have been coming…read morehere for years! He even set up my friends oil reminder system on her car!

If I could give lower than a 1 star I would. The first time I brought my car in for an oil change…read moreand tire rotation they told me they couldn't do the tire rotation because it was a holiday weekend. I was ok with that as it was on a Friday. Then the next time I brought my car in their excuse was that the service tech that rotates the tires was not in. I decided today I would give them one last chance. Guess what?! They told me they were too busy to rotate my tires today. I looked around and was the only car in the place. I will not be going back!

Horrible management and communication. Brought my vehicle there to be repaired and got the run…read morearound. Refused to answer phone calls and only would respond via text. Extremely unprofessional. Had my car for over a month.

I was travelling in the area and was very happy to find this place. Marv answered my call to the…read moreshop and greeted us when we arrived. Stu was quickly able to solve the issue we were having with our car which allowed us to relax for the remainder of our visit to the area. Thanks to both of you for making our visit to Stevens Point great.

I purchased a truck this past Saturday from them. I had a lot of hours logged between driving from…read moretown to town to different dealerships and all the time invested into research online. I worked with a sales rep named Austin Lamb. He was extremely knowledgeable and knew the ins and outs of the truck I bought. I definitely have no complaints about price as pricing is difficult with vehicles. Different dealerships have different amounts of money wrapped up in seemingly the same vehicle, mostly when we're talking used vehicles. Looking at the numbers of all my interests, I saved about $6500 dollars compared to other places. I'm not saying anyone would have this same savings, but that was my experience. I almost paid 2.7K more the day before for the same truck but with a 5 1/2 foot bed compared to 6 1/2 bed I ultimately purchased and really wanted. I can't think of anything that went slightly off to give them less than a 5 star rating for my first experience at this dealership.

Spent $30,000 on a vehicle Returned the dealer plates they…read moreforgot to take off the vehicle and drove over an hour away to return them on my time and gas money and I called and asked if they forgot to give me a coupon for an oil change and the pretty much told me to pound sand Thanks Ryan

I've been to Take 5 twice this week, with two very different vehicles, and each time the service…read morewas efficient, excellent, and incredibly friendly. These guys work as a team, and they respect not only the customer, but their teammates - and it shows! I'm a customer for life!

place is terrible online ad says 7am open waited till 742 for a worker to show up says they don't…read moreopen till 8am then a second worker shows up and says oh we don't open or accept cars till 9am cause they don't have a "3rd" person do your fucking job your getting paid when you get there get a grip

Bought aftermarket parts and was recommended Check's. Sure, they did the job... but the original…read moreestimate was twice the actual cost, and customer service was nonexistent. If the cost hadn't been provided by the third-party vendor, I wouldn't have gone with Check's.

Excellent! Bill and employees are salt of the earth. Estimate on point and problem fixed. Worked on…read moremy 1985 Renault Alliance Convertible that can't be easy. Very few on the road and parts hard to find.

I brought my Ford F-150 in for a routine oil change and tire rotation as well as a TPS light being…read moreon for my left front tire. Not only did they not fix the one, I was told there were batteries low in two others so let them go ahead and replace those as well and now I have 3 tire pressure sensors that aren't reading anything. Over $200 and I left with more problems than I started with. Would highly recommend avoiding the Express location.

I took a tractor tubeless tire/wheel in to get the tire bead reseated Auto Select (East side) on…read moreHwy 10. Left it for the afternoon on 8/14/20. Picked it up later that evening and was told I needed a new tube because the old tube was bad. Paid for the tube and service. Got home and left it in the truck over night. 8/15 I tried to mount the wheel but the tire was flat again so I tried to fill the tire with air with no luck. I found air leaking through the valve stem again so I took it back in to the shop. Granted the shop was closing in 10 mins they told me I brought them the wrong sized tube. I said I bought the tube from them and the service writer proceeded to tell me he could get me a new tube in the morning or put in a valve stem and just fill it without the tube. I opted to have them replace the valve stem and remove the tube and give me a refund for the wrong tube I didn't need. No refund and still tried to convince me to bring it back for a new tube. Said he couldn't authorize a refund of $19. 8/16. I called and spoke to a manager about the ordeal And asked for a refund for the tube. I was given a refund for the tube and service. Appreciated, but a little late.