Excellent service, very timely and pleasant. Had oil change…read moreand tire rotation. Recommend highly!

After doing much research on reliable vehicles, and pretty much knowing exactly what my needs/wants…read morewere, I was browsing on the website and inquired about availability. I was promptly contacted by Yee Lor from Kocourek Chevrolet. First of all, I prefer to communicate via email due to work availability, and he fully respected that instead of calling. I appreciate that sooo much!!! I told him what I wanted and he sent me a suggestion. When I went to test drive, he was out with a different customer, but everyone else in the facility was more than happy to help until he got back. I had my 84 YO mother along with me (gotta make sure she can get in/out of my vehicle!) and they were so patient and accommodating for her! I ended up getting a 2020 Traverse and I absolutely love it! When I went to pick it up, they went through all the features/bells/whistles with me so I knew how things worked. Of course I had a long list of questions with me but they answered every single one. In addition, there were two (fairly minor but annoying) cosmetic issues with it and Yee spoke to his manager and got approval to have them fixed. Excellent service! I particularly appreciate that they didn't try to upsell me into something else. They respected my choices! VERY nice group of people over there! Definitely would go back again!

Great service. Tint recommendations and application were perfect. Absolutely would recommend.read more

I had Sign Pro do the window tinting on my 2018 F150. I was very satisfied with that experience so…read moreI decided to have Sign Pro apply the ceramic paint coating to my vehicle. As I stated in my review for the window tinting, Kurt does a very thorough job of explaining the product, his procedure to apply the product, the options for the product and different costs and what to expect in reality. He does so with a polite, courteous, professional manner and will listen to you and answer your questions. I had Sign Pro do the exterior detailing before applying the ceramic coating to the entire vehicle. Along with applying products to the rims and tires. I have to say, my vehicle looks amazing! I didn't think it was possible to make it look better than when I took delivery of it from the dealer, but Sign Pro sure made it look outstanding. I could not be happier. I had the work done a couple months ago and have driven the vehicle in some nasty winter road conditions. I took it to an automatic car wash today and in my opinion the road grime removed so much easier and thoroughly because of the ceramic coating. It looks just as nice as when Sign Pro completed the original work. I would definitely recommend Sign Pro.

These guys are always accommodating and helpful. They do all the tire work on my BMW and Mercedes,…read moreand do it well.

My cars check eninge light came on shortly after my most recent service from Team Matthews. I…read morenoticed a lot of new faces in the shop and had my suspicions but i trusted them when I shouldn't have. I will never bring my car here again with what they cost me. I had to take my car to a different shop for an actual repair.

We have had such a great experience at Colby Chrysler! Everyone is so friendly and welcoming. You…read moreare greeted with a smile, listened to, and genuinely taken care of from the moment you walk in until you leave. It's clear that they truly care about their customers. I would highly recommend Colby Chrysler to anyone looking for a dealership where you feel valued and appreciated! Thank you, Carter and Shannon

Colby Chrysler Center and their team are Saints!…read more I stopped at Cobly Chrysler Center last week on my 250-mile journey back home to Minnesota with an electric vehicle i purchased that day. I called in earlier that day looking to see if they had an electric vehicle charger that would be compatible with my car. A man named Tim went above and beyond to be able to help me not only find the charger that was compatible with my car, but he also went out of his way to try to get me an adapter on his own time to get me safely home. Well, I was stranded over 60 miles away until the battery charged, Tim took his time to coordinate the charger getting to the dealership by the time I arrived at closing. To say I was impressed with customer service and how much he cared is an understatement! After barely making it to the dealership with all the heating in the car turned off to extend the range to make it, I arrived chill to the bone. The whole team was waiting for me and expressed extreme concern and care as they saw I was getting hypothermia with the cold and freezing. They welcomed me in, gave me an extra jacket and hot chocolate to warm up, well they went out and started charging my car. Their hospitality didn't stop there, they offered to stay or drive me into town to wait for my car to charge. At this point, Carter Grewe, offered to help tow my car, after hours and on his own time, to where I needed to go.... I was stunned. The level of kindness and generosity of their team is second to NONE! Carter loaded the car up into the flatbed truck, and we headed towards the nearest town. On the way over, he said, "You know what, we might as well get you all the way home so you're safe and warm and out of the snow." Carter ended up driving over three hours all the way from Colby, WI to southern Minnesota to drop me off at my home. The roads were really bad, but he was able to get us there safely and without any trouble with the numerous of accidents on the freeway. To say Carter and the team over at Colby Chrysler center are genuine and honest people, cannot begin to describe them. They are without a doubt the kindest and most caring people that I have met in the car industry, and they want to make sure regardless of if you buy a car there, that you are well taken care of and safe. I can genuinely say that I don't know if I would have made it back to Minnesota without the help of Carter and his team. Next time they're in Minnesota, they all have a round on me!

I went there for service on tire service two times and both times they were very professional and…read morethey got me in on a timely basis, in and out in a timely manner, no appointments

Always the go to.. huge help with my Jeep. Consistent, quality service, pleasure to work with.read more

I've always recieved, Wonderful service at Jim's Auto, The guys are always top notch with…read moreprofessional service and it doesn't cost me an arm and a leg. Thank you for always having my best interest in mind.

Took my jeep in, Scott was great. He explained why parts were bad, and my bill was less than I…read moreexpected. I'll keep going to him, and I would recommend him to anyone ! my jeep is back in the game !!

We have had cars serviced at Heisler's for years. They are…read morevery thorough and let you know exactly what is needed. Why go anywhere else?

This place has been my go-to for the last 20 years. Never have I had anything bad to say. They tell…read moreit to me straight and give me options and advice. Love these guys!

In all seriousness... Car dealerships seem to have either 5-star or 1-star reviews... so what's…read morewith another one? I think it comes down to basics of service... are you happy or not. In my case, I have owned 2 Outback's since 2016 and drive them between CA and WI. I have experience w sales, service in a couple locations and I find the Kocourek dealership to be a better choice. I have 2 experiences to compare Kocourek to others. 1. Service, last week I brought my Outback in for 60K service knowing rear pads were at 2mm from another location check 3K miles ago. I got a quote for service and breaks from my Subaru dealer in CA and the out the door price was over $2300. Doing the same service here plus rear brakes ran me just over $1400. I drive down from 3Lakes area and wait for the car... they arranged for a rental so I could tool around Wausau for a few hours. all in all a great day. 2. Sales, last week when I was doing service, I reviewed purchasing a 2nd Subaru for the family. having purchased 2 Outback's in CA I found that getting anything less than MSRP is nearly impossible without broker or fleet connections... Whereas here in the Midwest, Kocourek started at $2500 off MSRP. Then when picking up the car today, they said that they had pre-installed "undercoating" but were absorbing it... as a courtesy for the few days of back and forth texts and emails to close the deal. Bottom line, this dealer is over the top in both service and sales compared to the 2 local dealers I am used to in Northern California. Happy to share I am a big fan.

This is my third visit for service at Kocourek and they do excellent work. The pricing is far,…read moreexcellent communication and service has been done right the first time. It's amazing how excellent the service experience has been in comparison to the sales department.