Colby Chrysler Center and their team are Saints! I stopped at Cobly Chrysler Center last week on my 250-mile journey back home to Minnesota with an electric vehicle i purchased that day. I called in earlier that day looking to see if they had an electric vehicle charger that would be compatible with my car. A man named Tim went above and beyond to be able to help me not only find the charger that was compatible with my car, but he also went out of his way to try to get me an adapter on his own time to get me safely home. Well, I was stranded over 60 miles away until the battery charged, Tim took his time to coordinate the charger getting to the dealership by the time I arrived at closing. To say I was impressed with customer service and how much he cared is an understatement! After barely making it to the dealership with all the heating in the car turned off to extend the range to make it, I arrived chill to the bone. The whole team was waiting for me and expressed extreme concern and care as they saw I was getting hypothermia with the cold and freezing. They welcomed me in, gave me an extra jacket and hot chocolate to warm up, well they went out and started charging my car. Their hospitality didn't stop there, they offered to stay or drive me into town to wait for my car to charge. At this point, Carter Grewe, offered to help tow my car, after hours and on his own time, to where I needed to go.... I was stunned. The level of kindness and generosity of their team is second to NONE! Carter loaded the car up into the flatbed truck, and we headed towards the nearest town. On the way over, he said, "You know what, we might as well get you all the way home so you're safe and warm and out of the snow." Carter ended up driving over three hours all the way from Colby, WI to southern Minnesota to drop me off at my home. The roads were really bad, but he was able to get us there safely and without any trouble with the numerous of accidents on the freeway. To say Carter and the team over at Colby Chrysler center are genuine and honest people, cannot begin to describe them. They are without a doubt the kindest and most caring people that I have met in the car industry, and they want to make sure regardless of if you buy a car there, that you are well taken care of and safe. I can genuinely say that I don't know if I would have made it back to Minnesota without the help of Carter and his team. Next time they're in Minnesota, they all have a round on me! read more

The new owners are great! All the staff is incredibly friendly and helpful! Definitely would recommend read more

I traded in two vehicles into Colby Chrysler they were very friendly and worked with me even when it was on something as difficult as my situation. Cale helped me in sales and mike helped me in service. I continue to do all my Chrysler related business through them even when there is another Chrysler center right down the road from me read more

Colby Chrysler Center - 2019 Ram 1500 big horn K2 Rocky Ridge package - Auto Repair Near Me - Colby, Wisconsin

Bought many vehicles from Colby Chrysler and they always have a great price, great service and are awesome to work with. I have purchased both new and used cars and would not consider going anywhere else. read more

Chrysler problem" - Giant sucking sound My Chrysler Town and Country was having issues, the horn would blow, wipers went on, washer fluid poured out in buckets, doors locked, engine stopped. This happened three times while driving. I would have to open the hood and disconnect the battery cable to make it stop. After much research online I took the van to Colby Chrysler, after all it is a Chrysler, I told them I needed a new T.I.P.M. aka fuse box. "Oh it can't be that, we will do some testing to find the problem" They found nothing wrong with the T.I.P.M. but did want to replace the ignition switch which I found odd since they had recently replaced that part in a recent recall. Stupidly I agreed. Within a few days it happened again, I called them again, "I will talk to the mechanic to see if he has any ideas" I never received a call back. I just spent $789 for what??? A lot of smoke blowing, they want to sell new cars and do warranty work, anything else do not go there. I took the van to a nearby service garage and explained the problem, "Oh that's a common problem with the Chrysler's" They replaced the T.I.P.M. and problem solved. Did they think I would just get frustrated and buy another new vehicle, I don't think so, change the name to Colby Con Center. read more

They should change their name to "Dewey, Cheatum, & Howe"!!! Giving them 1 star only because 'zero' isn't an option. I will NEVER buy another vehicle here. They are unbelievably rude and arrogant, don't honor warranties, and outright LIE about the service vehicles need done. read more

My past three vehicle purchases were made at Colby Chrysler and they will be given the first shot on my next vehicle. They are friendly, professional, have always honored my warranty services AND willing to go the extra mile. I always feel at home with the small town atmosphere when having my car serviced, confident with their work, and that is why I return. Finally, they have always been able to find the vehicle I've wanted (if it wasn't already on their lot), at a fair price, and I know they will stand (and service) what they sell. What more could I ask of a dealership? read more

Very frustrating experience with Colby Chrysler's Towing service. We went into the ditch and the police called Colby Chrysler to get us out. They were not able to get us out and pulled us towards a drainage pipe and steel hill instead of from the way we went into the ditch. After seeing where they were pulling us, I told them to stop and they said, "get back in the car, I'll get you out." After they couldn't get us out anymore, they came down and said the reason they did that was because they didn't have enough cable and to find another towing service to get us out. We were very disappointed with the service or lack of service the Owner provided. read more

friendly people and great service. Couldn't of been treated any better! Love this place.