I 100% recommend this dealer. I'm grateful for the service from Mr. Mark, Mr. Chris, and Mr. Tom…read more They're very kind and attentive, and they make you feel like family. They also help you fulfill your dreams. Thank you, Dahl Honda!

DO. NOT. EVEN. SET. FOOT! Decided to give Dahl a second chance after the lousy treatment I got from…read moretheir hwy 10 location back in 2021 and tried this place. Sales guy was great about being careful to only look at cars in my price range and we found something I liked but had to wait a few days until my husband could see it. In the day between, the car was taken off the website so we assumed it was sold. Sales guy called the next morning to say he'd found an amazing car in our price range. We took it for a drive, loved it, but when he went back to get the paperwork, he returned without it and told us they had changed the price from $23k to $37k! Then he said the original car we had liked was actually still available even though it had been taken off the website. My husband didn't like it but their closer/finance manager came out, sat down, and tried to get us to buy it anyway. We had a trade and he REFUSED to tell us what they would give us, saying "it depends on what car we choose to buy". After my husband, mother-in-law, and I each asked twice, he finally told me "I just looked it up on KBB and the trade-in was barely worth $400. HUNDRED! I knew perfectly well what my car was worth since I'd researched KBB, CarFax, and Experian car values and all those were WELL into the thousands! He continued to tell me it wasn't worth anything and no other dealer would give me a price as good as this and they would give us a great deal on the car we didn't want. In the end we had to literally get up and walk out. No reputable dealer lists a car for one price and then raises the price by over $10k "AFTER THE SAFETY INSPECTION", and they also don't try to scam you out of thousands of dollars in trade-in value! And this isn't even touching on the treatment I got years ago at one of their other locations! Save yourself time, energy, and thousands of dollars and shop ANYWHERE ELSE!

Outstanding business!! We were driving to the Northwoods from Chicago and kept losing tire…read morepressure. We stopped at several other places and either they couldn't find the problem or weren't willing to help. We had a Chevy Tahoe that was 2 days old and as soon as we called Jacob, he said come on in. Not only did they fix it but every person on their staff went out of their way, including staying late. The owner, Patrick, was committed to helping and even visited with us to make sure if they could fix it they would. Can't thank them enough! So many other businesses could learn about customer service from Patrick and his team! Go here, without hesitation!

SO very disappointed with this dealership. They take advantage of people especially if they are…read moreyoung. My poor niece was scammed by this dealership with purchasing a vehicle that they agreed they would repair the damages that were notated but failed to do in a timely manner and played like they never said that until proof of paperwork was brought in. Never actually licensed the car!! paid for it but never sent in the paperwork which caused my niece to be pilled over and advised that her plates have been expired. Do not waste your time with this company!

Found a good deal on cargurus and drove nearly 2 hours after a couple text message exchanges…read more Worked with Ryan and was able to get a deal done. I liked that they were a smaller dealership and did not feel the pressure I have from larger dealerships. I would recommend them if you are looking for a low pressure deal. Also the interest rate was significantly lower than anticipated which helped the deal even more. I also understand with Internet pricing what you see is pretty much what you're going to pay. After looking and researching for quite a few months I feel we got the best deal possible with Clark and Ryan. Thanks guys!

Our vehicles looked brand new! We took both a car and an older truck in to be detailed, they did…read morean amazing job. The staff was friendly and courteous, they didn't try to push a more expensive package on the car, telling me it wasn't needed. I appreciated their honesty. Extremely happy with the results.

My wife and I had a question about our 2016 Tundra. Having had been there once before I knew I…read morecould drive right in, which I did without an appointment which I would normally never do. We were greeted by a curtious clean cut young man who did his best to answer our question and on top of that went out into the service area an got a tech out of the shop to assist. The tech wasn't being paid to look at the truck but he did so anyway and gave us a thourough, detailed explanation of our concerns and did not try to rush us out the door. Very impressive! Highly recommend the Mark Toyota Service Department! Thanks!

So went in for 30k service and to have the DC outlet checked. Confirmed the outlet was…read moreunderwarranty. When the vehicle was ready. The informed me it was not covered under warranty because of "debrie" "later confirmed was rust and wiping it out with a cloth fixed the problem". Manager Joe "did not give his last name" who was extremely condescending the entire time. Insisted it was not rust. Did take cover the cost of the diagnostic. Main issue is I was not told before hand that if it was not covered under warranty I would be charged over 200$ for a diagnostic. This is something I would think is extremely important to cover before performing the service.Especially when the customer specifically asks if the service would be covered under the warranty. I have p t s d. And manager Joe's condescending tone and words.\nWere extremely aggravating and a common trigger for veterans with p t s d. Young lady at the counter was extremely professional.The entire time and I think her for actually being a professional even though the example given by her boss is exactly the opposite of that. At a 3.5 rating, this service station is already low.And I understand why.

Please save yourself the time and stress! Do NOT buy from them!! They are SCAMMERS!…read more They sold me a truck, said it was safe/could tow, only for less than a month later to find MAJOR FRAME DAMAGE that was FILLED IN AND PAINTED OVER with undercoat (lesson learned always take the vehicle to a second shop for inspection) - the frame is completely unsafe and flexible. They never gave me a copy of the buyers guide (but I was able to request the one they sent my bank) and after I got a lawyer they tried to alter the buyers guide to try to cover themselves. After 5 months of legal battles it's finally over.

Chris was great, very helpful and informative. Nice car at a fair price, Cameron was very…read moreprofessional. Spoke with the owner he was very accommodating being a live a ways away. I would recommend this dealer.

Mixed experience. Sales experience and communication with Denver was outstanding. Follow-ups to…read moreSales Manager was non-existent (I had left a call during the process and never did receive a follow-up). Vehicle was purchased 10/27. However, in less than 2 weeks, vehicle we purchased appears to have a coolant leak (or issue where coolant does not remain within reservoir). We reached out to Van Horn in good faith. Lucas Barten responded stating the coolant was low according to the service inspections records but basically gave us a big "tough luck, best of luck to ya" shrug claiming it as an as-is vehicle. So if you're looking for any post-sales customer service or good will; you may want to look elsewhere as Lucas seems to just value your dollars now and not any long-term loyalty or customer experience.

They got me in quick but charge high prices if you have a choice to go somewhere else for service…read moredo it

Drove up at 11:30 and was out by 11:45. No line! They checked all the filters etc. And off, I went!…read more Will go here again.

Very through inspection of my truck during oil change. Found a few items that needed to be…read moreaddressed. Rotated tires too. Friendly service. I'd recommend. Went on Friday and expected a wait but got right in. Check online for coupons.!