Just finished my appointment. Still love Dr. Pennell and his great staff. They always explain…read morewhat's going on and Dr. Pennell is extremely knowledgeable about discoveries in the world of eye health. Every visit is part checkup, part learning about what's going on in advanced in treatment of cataracts or what eye ailments affect different regions of the world or something like that. It may not be your cup of tea, but it's wonderful to a need like me, and reassuring that my eye health is in the hands of someone who is so knowledgeable about his field.

Our family has used this eye care center for several years. The doctor is more friendly and helpful…read morethan the rest of the staff but the staff is ok, just not overly friendly. The doctor does a great job explaining everything and listening. The prices are comparable to other places. It is sometimes hard to get an appointment---expect to schedule a few weeks in advance. Overall I would definitely recommend this place for your eye care.

This place is amazing! My husband and I came here today, he has been going for years and I needed a…read morenew doctor. We just recently got married & started having our own insurance plan. I randomly got a half day at work and they were able to get us in same day! Even as a New Patient! So a great convenience & thank y'all for doing that!! Not only did the staff reach out to me with a better way to have my insurance cover the visit, they walked us through what our insurance did/did not cover for prescriptions. I also get so nervous about going to the Doctors and tend to ask a lot of anxious questions. Everyone on staff took the time to answer my questions, even the Doctor, and break down anything I might be curious about no matter how small it was. Overall, sincerely just an awesome place with great people who are willing to take the time to help each individual and make you feel comfortable.

After wearing glasses almost my entire life I never had an eye doctor that I actually liked until…read morethis one. I at sold glasses. They're cheap with a huge selection. I was sad when many vision insurance changed and I could no longer go there. After Walmart I tried Lens Crafters which I hated! Comparing this place with both of those places, the doctor is way friendlier. They have convenient times for appointments. They're cheaper than Lens Crafters, but not as cheap as Walmart... or maybe it's just that they don't have as large of a selection as Walmart. One thing they do differently is that you don't look at the wall to find your own glasses. You give them some information on what you'd like, then they bring you a bunch of glasses to try. I can't decide if I like this better or not but I did get glasses that I like and I didn't take nearly as long picking them out since I didn't have to find them on my own. Overall I'd say I like this place over most Eye Doctors and would recommend them to anyone.

New insurance this year meant all new doctors for me. And Dr. Howell? The best decision. Her staff…read moreis so friendly & helpful, and she was so kind & knowledgeable during my appointment. My glasses came in super quick, and I felt no pressure at all to even buy frames from them. If I could offer more than 5 stats, I would!

no issues with the doctor, my issue was was with price for the lenses I purchased. I paid over $500…read morefor my glasses because I was given " shamir relax " lenses. I asked for a cheaper option, I was basically told one was not available. the husband is a nice guy, but I think they push you for the most expensive option. I have since switched providers, and paid a little under $300 for similar frames and crizal rock.

Went there last year and it was great. This time was horrible. Accident on 275 so I was 8 minutes…read morelate. Ran in apologizing and was informed they could not take me. Then argued with me. Their computer said it was later than it was. Unbelievable! Pretty sure my phone is more accurate. 1 person in the waiting area that holds 50. No cars. Apparently no business. They did try to change my time earlier in the week but I was unable to accommodate. Looks like they got their wish. I will NEVER go back and suggest you stay away. Horrible, unprofessional staff!!!!!

I thank Dr. R for taking good care of my eyes. Back in August of 2017, I went to go see him for…read moreproblems with my eyes. I had painful red eyes and he prescribed me with a medical to kill the bacterias that were hurting me. The pain went away within 24 hours... After two days later I went back and got an eye exam. Thanks Dr. R

DANGER: They use expired lenses and commit insurance fraud!…read more"DO NOT GO HERE. I visited Opticare Vision Center on Jan 12, 2026. The staff fitted me with trial lenses that expired in JULY 2023 -- over 2.5 years ago! This is a massive safety violation. When I caught this error and asked for a refund of my $110 fee or to speak with the doctor, the administrator refused and pointed me to the door. I had to ask them to call the police to document this medical negligence. I never even saw the doctor to discuss this error, yet they still charged my VSP insurance, stealing my benefits for the entire year. This place is dangerous, unprofessional, and fraudulent. I have photos of the expired packaging and my receipt as proof. If you value your eye health, find a different clinic!"

Got LASIK here and it was easy as possible. No issues since and it's been 2 months. Nice doctors…read moreand follow ups are included in the price. I have had several family use them previously with no issues.

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Absolutely LOVE this place! The ladies there are always so nice and helpful. Would definitely…read morerecommend.

Staff here is unbelievable. No skills for customer service at all. Rude looks when you walk in. If…read moreyou ask a question, they act like you're bothering them. They just seem absolutely annoyed to do their job and help. Their billing is extremely poor too. Received an invoice that did not show the full amount paid on the initial appointment, so we received other statements to pay a bill that made absolutely no sense. Took a 15 minute call to get it explained and sorted. Waste of my time. Just bill properly.

Do not use Hudson eye center in Walton Kentucky for your children's eye glasses if they're on…read moreMedicaid they fall apart and they do not stand behind them the lady was very rude on the phone and she said she would not replace them so they will be reported to Medicaid

My 5 year old daughter has been struggling with letter recognition and my first thought was her…read moreeyes. She was nervous about her appointment, with not knowing what to expect. They put her at ease the moment she walked through the door! The young woman who did the initial eye tests with her was AMAZING- you can tell she has a real way with children! Dr. Hudson is also awesome with kids- he had my daughter cracking up a couple of times! He was also great at explaining to me the issues he found. When we walked out of the store, my daughter looked up at me and said, "Well that was fun!" Can you really ask for more from your daughter's eye exam!?

Shelby was Excellent. She walked me through several options and she certainly helped me to see…read morethings more clearly. This is important for this type of business.

The doctor was great which is most important, but a staff member was not. It was 6pm the evening…read moreafter our appointment yesterday and Christina called me saying "um we're trying to leave and we see here you have a $10 deductible you didn't pay!" She said it in the most accusatory tone you can imagine. Like I walked out on paying $10. I was so shocked by her tone. I let her know I indeed paid and would not be paying again. I looked up my payment history to make sure they didn't make a mistake while taking payment, and there it was. Paid. Just a poor first and last experience unfortunately. Update: Calling her back to confirm proof of payment she did apologize for being out of sorts.

The eye doctor was very knowledgeable, she was very soft-spoken and kind. She had an answer for all…read moreof my questions and even educated me on more afterwards. She was very thoughtful educating me on eye symptoms. However, I may not return. The front staff were not very friendly. They were just complaining about work the whole time like kids on the job, full grown women. If you are going to complain about work, at least be an adult about it and do it on your personal time at home. Maybe a lot has changed the past year. Regardless, I hope I am wrong and just caught them on a bad day. Hopefully this helps, I would suggest giving them a chance since you can't beat the prices. Im not sure why most people use Google reviews with bots and not Yelp. I guess some are still not with the times. Leave a review after you do, and build an honest, more transparent community.

Don't wait until the end of the year to use your vision benefits. And if you are within 25 mile…read moreradius of this location, including Cincinnati, you'll want to visit this one. Loved the doctors on staff. Very thorough and kind. The staff was very personable and professional. They made me feel like my experience was important to them and the camaraderie was great. I scheduled my entire family with them! Same great experience!