This Penn Station location is AMAZING. Everything made is always perfect and the staff enjoys having small talk with the customers which makes me feel more of a human and less of a dollar sign. I tried the Italian sandwich instead of the sub and it was very good. I asked for the vinegar and oil on the side so I can add it as I go which made it less soggy. read more

Penn Station - Italian sandwich - Sandwiches Near Me - Indianapolis, Indiana

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Came here last minute cause we were both craving a sub. So happy we came cause it was delicious. Service was good and fast as well! My usual is the veggie grilled sub (can't forget the thousand island dressing on it!) Also had a chocolate chip cookie - cause why not? Will definitely be back if we want something quick and delish! read more

Penn Station - a man sitting at a table with a sandwich and chips - Sandwiches Near Me - Indianapolis, Indiana

LOVE their fresh cut fries and always fresh bread! The price for 1 slice of bacon is outrageous, skip it, for .99 you should get 2 slices. The staff was nice, and the place is clean. I definitely like it better than Subway, and the toppings are fresh. The subs come in 6, 8, 10 or 12 inch! The fresh lemonade is tasty and quenches your thirst. read more

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Placing an order for pickup at 7:40, arriving at 7:35...going to pickup area , looking at entire staff and was not acknowledged until almost 7:50. Horrendous customer service. Then the 'manager' Preston seemed to be under the influence and could care less. 5 people on clock, and not once could anyone say "can I help you", "here for pickup" in a 15 minute window... Yeah don't even waste the time. read more

Convenient to get to and plenty of parking. Staff was friendly. The inside and the bathroom were clean. We ordered and received our food pretty quick. I thought my classic steak sub was to salty. Their fries are amazing. Nothing better than fresh cut fries. Mom ordered the lemonade which she said was good. I also thought my tea was good. Great place to eat. read more

So I was having a really looooong day and I needed a hot sub, so I drove about 20 minutes out of the way and they did not disappoint. I had the club sandwich (hot) and some fries (with vinegar doused all over them). It. Was. SO. Divine! I also got some lemonade :) This store was very clean and the customer service was great! I did have to use the restroom and they were very clean! I really like Penn Station and the service they provide! I'll be back! read more

I usually like this location, but there was a lady cooking today that decided to act remedial. I ordered 2 different orders online. Similar yet separate orders. Paid for in full. I come to pickup and she decided the best judgment was to make one of the orders. I'm sure workers are aware that orders are paid for in order to be submitted. Why wouldn't you make them or call since you ask for contact info for an online order. What took the cake is she didn't even apologize for her fuck up. You have one job. Receive written out orders and cook them! read more

*late review Philly steak sandwich is just to die for! Their bread is so soft and good. I even tried asking to just buy a loaf and they wouldn't let me! lol. Workers here were nice and service was pretty quick. Face it, we don't have much time for lunch, so when you can run in order and be out with your food quickly, that is always the best. love this place! and love their sandwiches. read more

Absolutely the worst services I have had in a long time! Can't get an order correct and then blame it on the customer! Shellie is the manager and she just made an unforgettable lasting below expectations impression. Just blown away by her lack of professionalism. Such a rude woman and not sure how she's running that place but might explain why every experience has been awful! read more

Penn Station - Save yourself the hassle go somewhere else! - Sandwiches Near Me - Indianapolis, Indiana

For a Penn Station, they are awesome. Quick service, awesome and hot food, and they let me be deep in thought on my iPhone.

food was not good. fries had no salt waited 10 mins for fries. cheesesteak tasted off. do not go to this penn. go to the other penn stations. read more

Sandwiches have gotten pretty pricey over the years, but I like to indulge in a greasy treat every once in awhile. Penn Station creates one of my favorite Philly Cheesesteaks in Indianapolis. It's real steak with ooey-gooey provolone. I get most he extra fixings like grilled onions and mushrooms, mustard, and banana peppers. My second fav sandy is the mighty Reuben. I think it's perfect though some purists might think differently because it's not on traditional rye bread. However, the french bread is awesome! (I also reccomend getting the sauerkraut on the side, especially if you're getting it to-go. It make your sandwich all soggy and unappetizing.) And don't forget to get fries to share. They're not the best, but at least they're fresh-cut. Just remember to add some salt and pepper to it, and you'll be alright. read more

I like the sandwiches at this chain, and the fries and lemonade are delish. It's a decent bargain as well. read more

Penn Station - Chicken teriyaki - Sandwiches Near Me - Indianapolis, Indiana

The last time I came here was exactly 1 month ago I came for lunch and spent $15 plus tax and it was VERY nasty and I was very disappointed however today I came in order my usual and the food was fantastic I guess it depends on the day and who's cooking your food that's how you know if the food will be good or not read more

Penn Station is hands down my favorite sandwich spot. I love LOVE LOVE the pizza sub. I hate that there are no locations in Atlanta. The bread is so soft and yummy. All the ingredients and toppings are fresh and your sandwich is prepared right in front of you. Yeah Subway does that, but their ingredients are suspect and they microwave your food. MICROWAVE?! Nah...I'm good. Penn Station is grilling that meat and onions and peppers right there. You can see and smell the yummy goodness! Then, of course you have to make it a combo with their fresh cut fries and lemonade. Best lunch ever. Whatever man shows up with this as my birthday or Valentine's Day dinner is going to be my husband lol read more

The people working were as helpful and kind as can be. I tried the artichoke sub, added mushrooms, tomatos, and red onion. I also saved teriyaki sauce for the mayo... DELISH! Throw a little malt vinegar on that bad boy and .. Perfection They accidentally put mushrooms on my dads sub. He was not happy about it, to say the least. The man HATES mushrooms (how!? When I love them so much!) but anywho, it was quick and no problem at all to remake. Everything is scrumptious and juicy and the fries are crispy and (as always) the freakin best. read more

Haven't been there in a few months but wow did talent exit the building? The Italian sub came with cheese (all on one side of sandwich) and chunks of meat skewed to the other side - had to rebuild it. No onion, lettuce, tomato, or spices????? Prices are really getting ridiculous- $21 for a 6", 8" ; two small fries and two drinks. We did get offered a free cookie. read more

I went in for colts blue Monday: Philadelphia cheesesteak came out hot and as ordered. I'm watching them prepare the sandwich and I am amazed, they cut off an inch of the roll to make sure I only got 6 inches. I'm not complaining, it's just awful petty to waste food like that. I don't order the fries because they are overpriced for what you get. 5 guys goes overboard on fries because potatoes are cheap: Penn Station is cheap as well. read more

It was my first time at PennStation. It's August 11, 2020 1:20 Pm. I loved my experience at the restaurant. The cashier walked us through everything. And the cook was very quick. The food was very good. Thanks for the first time experience. read more

Wonderful service...staff was quick n efficient...manager went above n beyond to correct a small mistake by another employee...by far very pleased...will most certainly return read more

Walked in and was totally ignored by staff for a couple minutes, even though they were not busy. I believe the manager was at the grill and just ignored me. Then had to wait at cashier point. read more

Tuesdays: kids eat free. Check store for details.

The Reuben is delicious and the fries are too! They have homemade lemonade. The staff is friendly and the service is fast.

I love the Philly cheesesteak. I go here frequently because I work near here. Not sure about the staff, me co worker and I have discussed it. Maybe a little pushy, or just thorough? All in all, I have never had a bad sandwich here, actually had one recently and carrying the darn thing out, I had to switch hands because it was so hot, I LOVED IT ! read more

Went in 2 and a half hours before they closed, NO COOKIES!!! They said they ran out... this was my first time in a while eating here and i wish they had cookies. read more

We have visited this location several times and have always had at least a decent sandwich, more often it's really good. Went out to pick up sandwiches for dinner tonight only to find that they are closed company wide. I'm all for a company giving it's employees a day off, but how hard is it to post your 2015 holiday hours on your website or Facebook page? We visited both pages before leaving and nothing was mentioned on either one. We may visit if we happen to be in the area and see that they are open, but we won't waste gas just to find out that they aren't open. read more

My coworker recommended this place to me. He told me it was the best sub place ever in the city of Indianapolis. Apparently, he hasn't been out of the city to taste what I feel is a good sub. I even have to say that Quizno's and or Subway is much better. I will say the positive was the fact that the employees greeted me when I came in the front door. They acknowledged that I was their customer. The food quality was at its worst and I would never go back. The food had no flavor. I would try somewhere else. read more

Couldn't even eat my sandwich because pepper/seasoning covered every bite. Gross would not recommend

Stood in line for 10 minutes before they noticed us, then order was wrong, it's usually great here not sure what happened

Best subs, fries and lemonade in the Midwest! Great customer service and even a great catering choice

My husband and I frequent once a week. The staff is fast and friendly and have started to recognize us. They have only made a mistake once which was quickly rectified by the manager. The subs are delicious and the fries are cooked to perfection. We love it! read more

This was my first visit, and I LOVED the chicken parm sandwich. Fries were necessary if a little greasy, and they gave us free cookies! All in all a great lunch experience. read more

Went over my sandwich toppings 3 times with shift supervisor and cashier 1 time. Ordered no salt fry. I had to tell them 2 times to please drop the fries so my sandwich wouldn't get cold. Got my food to go, started eating it on my way out of town for work, realized they put wrong toppings on even after it was clear with them after 4 times. Since I was driving and would be late to my destination, I tried calling twice to tell them of the issue. No one answered, I'm not surprised considering they were swamped and the new girl was not helping and getting disgusted with the other workers. I had to throw sandwich out because it was a 1 day trip and I was not going to get bugs or rodents in my car, trying to hold on to the Sandwich to take back the next morning. Finally got through on the phone the next day and spoke with the same supervisor that took my order. I told her the issue and she got nasty with me when I told her that they should still replace the sandwich. She said they won't talk to me unless they have the sandwich. I was on a business trip with no refrigeration enclosure to keep the sandwich. So I had to throw it out. I took pictures but she didn't want to even see that. I called corporate to complain and ask for a callback from the store owner. One month has gone by and still no communication from the owner. Won't be patronizing them anymore. Shame cause they are down the street. read more