My state inspection was due. I called and scheduled a 9:30am appointment 3 days before…read more The service personnel, seeing her smile was pleasant, had 2 or 3 customers ahead of me. They did not have the inspection stickers in stock but someone was on the way to get them. Maybe the stickers could have been picked up by someone on their way in? It was a Monday. The toilet was closed (who knows how long). I left my car, my husband picked me up, and we ran other errands. My car passed inspection, the sticker was on my car, I checked out paying, got my keys and was delighted to get this done.

I went to them several times and they were pretty good, had to wait a long time with an…read moreappointment.Then they told me there was stop leak in my air conditioner and it would be 4400.00 to replace it. took it back to dealer it cost 168.00 to fix some one put trash in the line. will never use them again.

Excellent service on the replacement of my car's transmission really well priced and a 3 yr…read morewarranty put in there and with fast shipping and service I got my car back within a week. Definitely recommend if you have Vehicle maintenance issues real sincere and reasonable folks.

These guys were nothing but fantastic! Justin got my car right in and Shane did the quickest and…read moremost efficient oil change I've ever seen in my life. he also helped with replacing some lights that were out. They were fantastic and I'll only be going here for my oil changes moving forward.

Knew and understood the job, was very personable and friendly and took out the old part under my…read moredash, installed the one I supplied in reasonable time without any problems. The rate was fair and there were no extra charges for travel. Easy situation.

I gave him a chance to stop this review. 4 days no response. The job was the muffler pipe 8 bolts I…read moreeven offered a heated garage. Ended up taping it together. Now that it hasn't held he wont respond or refund. Poor business. I am finished.

Excellent Service!! Brought truck in unannounced for…read moreinspection and ended up needing brakes and some other minor maintenance. The staff kept me informed along the way and knocked the work out very quickly. The text updates with a review of what work was accomplished and the ability to approve repairs was great. The convenience to the shipyard is great as well. I highly recommend. For all I had done the price was very fair.

Always great service. I've been taking my cars here for years, and am always satisfied. They do…read moregreat work, and keep the customer well-informed.

Great service. I paid half of what the dealer quoted me and they actually diagnosed the problem…read more Glad I got my AC fixed. No more sauna car!

Absolutely thrilled with my experience at Barney's Auto! Took my beloved Honda S2000 in for a…read morecoolant flush, thermostat replacement, and a full cooling hose service--and I couldn't be more impressed. Cory was the definition of professional: knowledgeable, meticulous, and clearly passionate about his craft. The work was done flawlessly, and my car is running cooler and smoother than ever. If you've got an S2000 or even a GM vehicle, don't think twice--Barney's is the place to go. The level of service easily beats the big dealerships, and the prices? Way more reasonable than anyone else I've found. You're getting top-tier quality without the inflated costs.

Was recommended this company to fix an air conditioner that was damaged on the highway. The vehicle…read moreat the time was slightly over one year old. They were very friendly and informed me that a rock had punctured my condenser. This was true. They replaced the condenser and upon driving the vehicle, the cool air turned to warm air. I returned the vehicle, and I was told the refrigerant was low. They added new refrigerant and the a/c remained cold for 11 miles. I returned to vehicle and was told the compressor was bad. I disagreed due to the age of the car, and took the vehicle to an authorized dealership. I was told at the dealership, that who ever changed the condenser had essentially ruined it during the installation. So, after almost $2000 in repairs, my A/C works again after what should have been only $1000 or less.

Excellent service! Within the last 2 weeks I have had to contact Newmarket for service and they…read morehave been able to see my car both times SAME DAY. This recent time my car's fan would not shut off. I took it in around 12:30pm and at 1:59pm I received notification my car was ready for pickup, so they underpromised but over delivered, which was great!

Last week I took my wife's Nissan Altima to Guaranteed Auto Service in Newport News for a VA State…read moreInspection & Oil change. This was the 2nd time I have used this shop since moving to Hampton July 2020. When we moved to Hampton, I immediately began searching for a family owned & operated auto repair shop. I searched Google & Yelp for the BEST shops throughout Hampton Roads. All my research indicated Guaranteed Auto Service was the place to go. I have not been disappointed! This shop is laser-focused on providing great customer-service, and top quality work at an affordable price point. They are not going to perform unnecessary work. They treat you like family (a friendly greeting & cold bottled water when you walk in the door; free car wash before you pick up your car and Thank You Note on the seat). You just don't find many businesses like this nowadays! Mr Barr & his great team will get ALL my auto repair/routine maintenance business in the future. When someone asks me where to take their vehicles for maintenance & repairs needs, I am sending them to Guaranteed Auto Repair in Newport News!

They fucked up my bmw fuel lines and told me take it somewhere else 0/10 all I asked was them to…read morelook under my car cuz some loud clinking now my entire oil and fuel is sitting on the ground and they won't take responsibility and told me take it to another shop to verify ts like I can verify when I took it in I didn't have a giant puddle under my car and just got a oil change, after the visit I can't even take my car on the road and I drive it there fuck this shitty ass shop