Shipps Corner Service Center is located at the corner of Shipps Corner Rd. and Holland Rd. They…read morealso have a 76 gas station, so you can easily find them by seeing the 76. I have been here several times with a few cars. The most recent visit here was on October 2, 2023. I have been past this place countless times, but had never come in here until recently. In June, Mark Hopkins from this business was going house to house to sell VIP Customer Care Cards for $130. After looking over what it has to offer, I decided to get it. It is good for any car and does not expire. A few months later on August 23, 2023, I came in for my first service to use the VIP card. When I came for the first time, parking is extremely limited. I ended up parking over at the end of the Food Lion parking lot. The reason for this visit was to have a full synthetic oil and filter change. This was completely covered by the VIP card. The check in process was pretty easy inside. They had my appointment already, and all I needed to give them was the VIP card. Once the work was done, I would get that card back. Within two hours, they were already done and my car was ready for pick up. The pick up process was easy too. Everything went well on this visit. The only thing they forgot to do was reset the change oil notification in the car, but I got that reset, so all good. My most recent visit here was to bring my mom's car here for service. She needed an oil change (regular) and a state inspection. Both of these services were covered under the VIP card. The process was similar to the first one, and they were done within a few hours too. At this point, the VIP card has already paid for itself and then some. Overall, the service and experience here have been excellent. One thing that was really nice is that they don't try to push you to get additional products and services when the car is looked at. They are very honest and up front about what needs to be done and what is optional. You don't see that too much these days. If you're looking for a place to have your car taken care of that isn't a dealership, this place is worth checking out. Info about how to obtain a VIP card is included in the photos I have added along with this review.

I'm a little uneasy based on a few reviews I've read of this place due to my experience. I'll…read moreupdate as the situation continues and give fair updates as it is resolved: I took my older 19 ft Chevy G30 van there a month and a half ago. I had my vehicle towed there (it's $600 for each tow) and even spoke to someone there, told them what kind of vehicle and what was wrong and was told to bring it in for an estimate. NOBODY told me it would be $158/hour to diagnose...nobody. I even spoke to the mechanic once it was there, someone at the front desk and there was NO mention of this. I read some of the other reviews and I'm getting the sense they definitely take advantage of people if the situation calls for it. I called twice to get a status with no response or call back in that month and a half worth of time. Finally called yesterday and was put on hold a few times (it seemed they were looking into an issue), then a new service writer told me that he just started three days ago, read the notes that said to just "call owner" and says oh gee that would be $158/hour since it wasn't running (nobody at the get go told me that, nor after or since until now) AND my vehicle has been sitting there for a month and a half or more!? I would have made other plans if I knew this. So then to top it off, I get hung up on (I was completely calm on the phone), call back, leave a message and then eventually connect about an hour later. Now all of a sudden he says that the lead mechanic already did 1.5 of work that I'd be charged for and fixed a switch and got it started but won't stay running and needs more work. The lack of communication in this is absolutely astounding and now how do I trust anything!? All I got was an oops sorry nobody called you and told you how much it would be or even gave you anything in writing or authorized any work!? My family owns a shop farther away and that is completely illegal!! I have no choice now but to have them continue and told them to cut it off at a certain amount of hours. I will update once this situation is complete and fairly if resolved. Now I'm skeptical but if I can't at least get the vehicle running to make it to my house, I will have to get another $600 tow. If they can tell me what's wrong with it, even better. I'm hoping for the best and will update once this is resolved.

Love this place. No funny business. Just reliable and actually takes care of military customers…read more They refuse to charge extra for paying with card instead of cash which says a lot about them. I came here because a friend recommended them. I've taken both my cars here and have always been happy with everything.

I've been coming here for about 5 years. I had an issue with one repair they did, as it didn't fix…read morethe problem. However, overall, they've done really good work on my vehicle. Most importantly, I feel like I can trust them. They're always willing to walk me back into the garage and show me the issue. For that reason, I keep coming back, as I really appreciate the transparency.

My husband & I have used this garage for over 9 years! Highly recommend their experience and…read morededication to be honest and thorough when working on any of our vehicles. The service at the desk is extremely helpful in getting us in and out at a reasonable time. They always seem to fit us in when needed. Their prices are very reasonable because I know the quality is there and the honesty is there. That's the most important to me and my husband. It's a family owned business which we also appreciate.

Last service was an Inspection and vehicle long distance trip check…read more Taylor's always does a great job of looking out for us. (And their customers in general) We've been going to Robert, Raleigh and the team for years and it's a place I completely trust to take care of our older cars. You can also count on a quality job and an honest price. They have an handy drop off service and are frequently ahead of their predicted time for service to be completed. Even my Mom started coming to Taylor's too when she had an issue at the dealer, now only wants to go to Taylor's auto to have things checked and get service. Worth the short drive out to Fentress Airfield Rd, just over the line in Chesapeake from VB and the Northlanding bridge.

While a bit tucked away, I've had nothing but great service each time I've come. Both in getting my…read moretruck (2005 F-150) serviced as well as my wife's Subaru, we've received nothing but quality work, friendly and honest service, and a reasonable price. Whether it's routine maintenance or something more obscure (they hunted down a hard to find replacement seat belt buckle to get my sensor working again), I've been very happy with the work done and the price paid. They've earned my business hands down. I'll certainly be back.

This automotive shop is literally 100 yards away from my…read moreworkplace. I have several family members and friends that take their vehicles here for multiple reasons. I dropped my car off here for an oil change on a weekday. They had it ready in a couple hours. When I got home I realized they didn't place a reminder sticker on my windshield. I also saw that my car did not automatically reset the oil change life. I called and spoke with Brian. He was super helpful, pleasant, and knowledgeable with me. He told me to stop by the next day & they would take care of everything. Well, he sure did. They actually ran out of stickers and he gladly placed one on the windshield for me. He also reset my oil life meter. I had a couple questions about my tires and he took time out to explain what I wanted to know. I'll be taking my vehicle here from now on is an understatement!

Took my son car in, was not sure what was wrong with it; all I knew is it would not start. I…read morehaven't had previous experience with this shop, nor was I referred by anyone; I took the car based on the previous reviews that I read about their work and customer service, and when I tell you they did not disappoint. Keith and his guys were just incredible. He gave me options. He told me the cost and when it got to a certain point, NO FAULT of his; he fixed the issue(s), got the car up and running and balanced the amount I paid to one total cost that was MORE than fair. Amazing work, customer service with a smile and few laughs, and reasonable cost. I would recommend this shop with no hesitation. Grateful and blessed to have taken my son's car to the shop and for Keith and his staff.

AMAZING is not a good enough way to describe this shop. Our family was on their way to the Outer…read moreBanks with 2 small children and a dog when the car broke down. Family Auto Repair Plus was able to tow the car, and repair it before they came back through on their way home to Pennsylvania. They also did it for a vary fair price. They communicated with us long distance and did a great job. We are grateful to have had the opportunity to work with this company and are grateful they were able to repair the car and keep our family safe on their ride home. THANK YOU!!!

Brought my truck to Willowwood Service Center for a state inspection and specifically told them…read morethere was a loud metal-on-metal clanking sound coming from the rear whenever I went over bumps. I wasn't vague about it -- I clearly explained the issue and expected at least a basic attempt to identify it. The truck passed inspection, I was charged (including an extra fee for using a debit card), and I was told they couldn't find the noise. After moving out of state and getting the truck inspected again, the problem was identified almost immediately: a bad sway bar bushing causing the rear suspension to rattle around. Obvious enough that another shop spotted it right away. So I'm left wondering: how does a shop performing a state inspection miss a suspension issue I specifically pointed out, involving a loud metal-on-metal clank, and then charge extra on top of it? If you bring your vehicle here with an actual problem, you may want a second opinion.

Welcome Mays chasers…read more. Anyone with a car past 1970 beware. Went in for state inspection with no warning lights, no squeaking noises, or anything. Left out the door with tire pressure warning lights, light bulbs not working and brakes squealing. Brought it back the next day, they claimed the car was too advanced for their knowledge. Almost 60 bucks to replace a light bulb and charged triple the price of brake pads to replace them. Lastly they charge a 3% fee on all card transactions and they don't accept American Express cards. Will definitely not return there again.

Lee & David at Autoworks are very dependable and honest when it comes to vehicle repairs!read more

Avoid returning to this Uhaul contractor after hours. It seems to be part of their revenue stream…read moreto overcharge for gas used. I drove 20 miles and put 4 gallons in the 10 foot truck, filling the tank above the mark on the gauge and paper contract- returned after hours. They charged me for additional 4 gallons. The receptionist would not listen to a word of my concern and hung up on me. There are many Uhaul operators in the area, choose a different location- Autoworks is not honest about gas charges!

THE BEST!!!! We have been taking our cars to London Bridge Auto for 30+ years. The owner(Eric) is…read moreprofessional, honest and always fair. The repairs/services are always completed promptly. The entire team is excellent!

I have had this business service my 2014 Mustang convertible twice now to wonderful results. ease…read moreof scheduling, very faif and reasonable pricing, and excellent work each time. I highly recommend this terrific business. Thank you Eric!