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Arrowhead Alignment & Automotive

4.2 (26 reviews)
Closed • 8:00 am - 5:00 pm

Services - Arrowhead Alignment & Automotive

Auto brake repair

Auto engine repair

Auto general diagnosis

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Pravash M.

Overall 3.5. Dropped off daughter's 2001 QX4 with Kevin for an alignment first thing Mon am. He called midday stating front hub bearings needed to be changed; after I advised they were just replaced 8 months prior, he said he'd call back to advise if tightening them was an option. Next call was 5 min before closing, asking when I was coming and if I needed car back that day. At pickup, he apologized for the lack of communication and took time to review the work performed, pointed out issues I already knew were present (rear control arms aka death sway), then charged my cc $168 for alignment, hub bearing tightening, supplies, and tax. Driving it home was noticeably better, seeing that the steering wheel was re-centered and the car no longer pulled hard-right.

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24 days ago

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11 days ago

The best service I've ever had an automotive repair shop. Never felt like I was being hassled and their prices are very reasonable.

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4 months ago

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5 years ago

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2 years ago

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2 years ago

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3 years ago

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4 years ago

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5 years ago

Took both of our van and truck here for state inspection. We were completely satisfied as they were reasonable and honest.

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5 years ago

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5 years ago

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6 years ago

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8 years ago

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5 years ago

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7 years ago

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7 years ago

Come here and only here for your vehicle needs. Kevin is that honest mechanic you're glad to find and hold onto.

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8 years ago

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6 years ago

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7 years ago

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9 years ago

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10 years ago

These guys were great! Got my alignment done in under an hour. Good prices/coupons. Friendly, honest, explained things thoroughly.

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8 years ago

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11 years ago

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8 years ago

Awesome customer service and always quick turn around on state inspections. Love this place!

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13 years ago

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10 years ago

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Review Highlights - Arrowhead Alignment & Automotive

“Kevin's business partner Don did the work and my car, with 208,000 miles on it rides like new.”

Mentioned in 9 reviews

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Gearhead Automotive

Gearhead Automotive

(9 reviews)

These guys are beyond professional. Great service and reliable work. They kept me up to date on…read moreevery portion of work I had done on my 2017 F150. In my honest opinion as a consumer, this is a business that has my respect and good faith in their work and word. Check them out the next time your vehicle needs some TLC

I brought my vehicle to GearHead because of the positive reviews, but unfortunately, my experience…read morehas left me extremely disappointed and seriously questioning whether I can trust this shop with my vehicle again. When I initially brought my vehicle in, I paid for a full diagnostic and repair of a radiator hose leak. I also reported a very slow oil leak and a rattling noise. To this day, I still do not have an explanation for the rattling noise, despite paying for a full diagnostic. One of the most upsetting parts of this entire experience is that I was specifically told my vehicle was unsafe to drive. Because of that, I followed their recommendation and rented a vehicle while mine was in their possession. I spent over $1,000 on a rental car because I believed my own vehicle could not safely be driven. Imagine my surprise when I picked up my vehicle and discovered that nearly 60 miles had been added to it while it was at the shop. If my vehicle was unsafe for me to drive, why was it safe enough for the shop to put nearly 60 miles on it? I was told the mileage was accumulated because they needed to test a bad part, and I was offered a discount. However, I still do not understand why nearly 60 miles of test driving would be necessary, particularly when I was later told that the suspected bad part still needed to be ordered and replaced. The part is currently in the mail, and I am supposed to bring my vehicle back to have it installed. That alone made me uncomfortable, but unfortunately, the problems did not end there. About a week later, I went to have my tires serviced elsewhere and discovered that my wheel/rim lock key kit was missing. I immediately contacted GearHead and was told that because they did not need to remove my tires, they could not have been responsible. I am extremely particular about keeping track of my wheel lock key kit because I know how easily these items can be misplaced at repair shops. I specifically did not check for it when I picked up my vehicle because none of the work I authorized should have required removing the wheels. After that conversation, I went through my trunk more carefully and discovered that my splash guard is also missing. The splash guard was brand new and had not yet been installed because I was waiting for the leak to be repaired. I am currently waiting for a return call regarding that as well. At this point, I am livid. My wheel lock key kit will cost me over $100 to replace. My brand-new splash guard is missing. I spent over $1,000 renting a vehicle because I was told mine was unsafe to drive, only to discover that nearly 60 miles were put on my supposedly unsafe vehicle while it was in the shop. On top of all of that, I still do not have an answer regarding the rattling noise that was part of the reason I paid for a full diagnostic in the first place. Communication has also been inconsistent. Employees seem to rotate frequently, and people I previously dealt with are suddenly no longer there. That makes continuity and accountability extremely difficult and raises even more concerns for me as a customer. What concerns me most is that I am supposed to return my vehicle once the ordered part arrives. After everything that has happened, I genuinely do not feel comfortable bringing my vehicle back. I chose GearHead because its reviews gave me confidence that my vehicle would be handled professionally. Instead, I am now out the money I paid for repairs and diagnostics, over $1,000 for a rental, and potentially the cost of replacing my wheel lock key kit and brand-new splash guard. I am giving GearHead the opportunity to address the missing property, the nearly 60 miles placed on my vehicle after I was told it was unsafe to drive, the unresolved rattling noise, and the overall lack of communication. I sincerely hope management takes this seriously and makes this situation right. As it currently stands, this entire experience has been completely unacceptable.

A & M Automotives

A & M Automotives

(15 reviews)

I waivered between 4 and 5 stars, but ultimately they deserve some grace so 5 it is…read more I was on vacation and about to head home when my alternator died. Amazingly I found this highly rated mechanic who not only was within AAA's 5 mile tow limit, but who could help me out at 1pm on a Friday! While I waited for the tow truck they ordered the parts and got ready for my arrival. I was quoted 4-5 hours for the job and was so grateful for the comfortable couch and large TV w Netflix to spend the time relaxing after a very busy trip. They were totally fine with my dog hanging out with me as well which was nice to not have to stress about. The AC was nice and cool on a 90° day. The guys were all very friendly and helpful. I am so lucky to have found them!! Because I'm super picky about who works on my car, I took it in to my mechanic when I got home just to be sure all was well (I discovered that my horn didn't work on the way home, but other than that the car ran as if nothing ever happened). My mechanic said everything was good except there were 2 other harnesses that were not connected (I didn't find out what they were). All in all I feel so lucky to have ended up in A&M's shop, I felt very well taken care of and for a good price. THANK YOU GUYS!! I really dont know what I would have done without you! It's not often you can be grateful for such a crappie circumstance, but you made that happen for me. I can't say enough good things about my experience. This could have been a total nightmare.

This place is a complete and utter disaster. Avoid this place at all costs! I had my car lock…read more"fixed" here. The lock completely broke after just 2 weeks. The owner didn't respond to my calls or messages for a month. And he refused to provide any sort of refund. He was also really rude to me. He said he would fight any sort of dispute that I file and he got very defensive instead of just being a good guy. Avoid this place.

Arrowhead Alignment & Automotive - autorepair - Updated October 2026

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