Super nice and honest folks. Reasonable pricing as well. I will be returning for sure!read more

This has become my go-to spot for state inspections. Both times I've called, they were able to get…read moreme in immediately. They had my car in the garage within minutes of my arrival and back out with my new sticker in less than 30. I honestly wouldn't share any of this info online for fear of them getting too many additional customers - LOL - however, the employees here have been super friendly and highly efficient and deserve recognition. I have no doubt, based on their very apparent high level of care, that should I have any mechanical issues in the future, they will be my first phone call. Update: I unknowingly left my yeti in the waiting area and they called me to let me know they had it stashed safely for me to come grab it. Much appreciated!!!

Very friendly & competent…read more Gage & B Rich were super helpful. My car require detachment of the glove boxes to change the cabin filter and Mr. Rich attempted to exchange it. I've never had a service tech even try to. Thank you.

Friendly and fast service for an oil change. Provided refreshments upon arrival. Will be returning…read morehere.

I waited two weeks before I submitted a review of EO AUTOMOTIVES in order to thoroughly evaluate…read morethe complete brake service that was performed from this shop, and will say that EO AUTOMOTIVES exceeded my expectations in every way. First, I would like to say that I am totally impressed with the owner ERIC! He guided me through every step of the brake job process by explaining, maintaining up to the minute status and even providing me with future service on my vehicle. ERIC is a genuine and personable individual who goes above and beyond to ensure his customers are satisfied and that his work is right the first time. I discovered EO AUTOMOTIVES through YELP and was drawn to the numerous positive reviews of his business. And in retrospect, I'm fortunate that I called him and contracted his business to perform my brake job. I will now be taking all my automotive business to ERIC at EO AUTOMOTIVES from here on out. ERIC demonstrated his commitment to genuine customer service and superior workmanship when it comes to automotive service. Give him a call and experience the high quality service and genuine customer service of EO AUTOMOTIVES!

They got us in quickly and got my Volkswagen bug fixed in the same day. Very professional and…read morefriendly. Would definitely recommend to anybody.

This place is closed and has been replaced with a really poorly rated/performing Strickland Bros…read more You're better off going to the Valvoline off of Lynnhaven and the blvd! Such an amazing experience at that location. I wish I could say the same about this place.

My mom just moved to Virginia Beach and needed an oil change for her car. Thanks to other YELP…read morereviews we ended up here. JB and his team are amazing. The service was quick, thorough and done with great customer service. They checked out her car and tires. I am confident they will take good care of my moms car when I go home.

Fantastic experience from start to finish. New tires. Full service. I felt like they were really…read morehonest with me and my car feels like new. I would definitely recommend them to anyone.

04/13/2017 I have had three experiences here since my first…read morevisit. Their customer service remains friendly, prices comparable, and service thorough. This business stays extremely busy. Parking lot is always full and people are always in and out. This visit is the second time they have said my vehicle would be ready at a certain time & is not. If there are major issues with your vehicle, be prepared to wait. While they do an excellent job, are kind, and patient, the wait times have become a bit much. Maybe I just have gotten the luck of the draw. I recommend setting the expectations upfront and advising customers on the maximum wait time needed to work on any vehicle or providing a status throughout the process. In this scenario, it was the parts place that was the hold up. I did not know this until I arrived. Other than a possible courtesy call, these guys really know what they're doing. I'd rather wait and make sure it's done right by the right people. My vehicle feels like it is brand new!!! The mechanic said I could probably get another 100k miles! Whooo! 12/2015 review. Has anyone ever walked into a friendly, professional, locally owned auto service station? Not me, until now. I came based on the raving reviews and location. I was greeted with a friendly voice and smile. The bathrooms smelled good and I felt a comfortable vibe during my wait. I needed an inspection & wish I came here first thing that day for oil change ($10 off Yelp Checkin). Other issues were identified. Two that were needed in order to pass inspection. One issue I was aware of so, I knew I should just get it fixed. Instead of an hour wait, it ended up being several. Rick (I'm guessing owner) was so nice & even offered to drive my daughter and I home. The prices are comparable. All car repair IMO is high anyway. They empathized with me since it is during the holidays w/ unexpected expenses. They all worked together, communicated respectfully with each other, everyones demeanor was calm, no one was yelling, I didn't hear one curse word during my wait, and Rick was clear & concise in his delivery to the techs on exactly what needed to be done w/ my vehicle. So, I guess if anything happens, I have my receipt and will bring it back. Great experience & business environment to deal with especially under already stressful conditions.

AVOID THIS CROOKED MECHANIC SHOP!!…read more I want to make it clear that ownership of Princess Automotive changed a little over a year ago. Because of that, I don't believe reviews from before the ownership change accurately reflect the current business or my experience with the current ownership. The business may have been a great establishment under the previous ownership, but my experience with the current ownership has been completely different. I brought my vehicle in for repairs and it was kept for over a month. I paid approximately $6,000 for the work. Despite the amount of money I spent and the time the vehicle was in their possession, I got the car back with the same issues I originally brought it in for. New parts had been installed, but the underlying problems were still there. Ultimately, I had no choice but to scrap the vehicle. In my opinion, the mechanic's work was incompetent, and I feel I paid a substantial amount of money without receiving the repairs I was promised. Unfortunately, my experience didn't end there. After I posted a negative review, the owner began calling me from a restricted number, screaming profanity at me and then hanging up. In my opinion, that behavior is extremely unprofessional and completely inappropriate for a business owner dealing with a dissatisfied customer. I'm sharing this review so that potential customers understand that my experience reflects the current ownership and should not necessarily be compared with reviews from before the ownership change. This is based on my personal experience and my opinion of how I was treated as a customer. I would strongly recommend anyone considering major repairs at this shop to get a second opinion, keep detailed documentation, and make sure they fully understand what they're paying for before authorizing expensive work.

Let me start off by saying that the price for an oil change here is kind of pricey. The total cost…read morefor a synthetic oil change was $107, which is more than what I would pay normally. With that being said, you can usually find a coupon somewhere (right on their website or from Groupon, etc.) Otherwise, my experience here was pretty good. There was no one in front of me, so I was in-and-out in under 15 minutes, which is the main draw for me to go here. I have yet to check out Take 5 to see how it compares. The worker did ask if I wanted any extra services, but did not continue to push me when I declined. Aside from the price, the only other aspect I did not like about Valvoline is that their reminder sticker recommended returning after 3,000 miles or 3 months. Always consult your vehicle's owner's manual for the maintenance schedule, but 3,000 miles/3 months is just too early and frequent.

The only reason I stopped here was that I was new to town and had a coupon. Real nice people using…read morean oil change to sell you every kind of service under the sun. After they changed the oil (which you can't see because they won't let you out of the car), they confirmed 5.1 quarts of synthetic oil, and showed me the dipstick showing "full." It wasn't full. They just put oil on the dipstick with their finger. Two days later, my oil light came on because my car was a quart low (and no, it wasn't leaking out a no problems since I filled it myself). Total ripoff disguised as "high touch" service. Definitely won't be back. I suggest you don't either.

Needed a water pump for my Porsche Boxster and was looking for a good independent shop. Another…read morelocal Euro specific shop (with Porsche listed on their site) didn't want to touch it. I called Eddie and he said he'd do it. They replaced the water pump and thermostat and I had the car back so fast I didn't even miss it. Car runs and zips like it should!

Love coming to this repair shop it's very reasonable in price and the owner is so friendly and…read moreshows he really cares not just about his business growing up also about his customers. They were able to fix what was going on with my malfunction indicator light since I couldn't determine the root cause on my own with a deep inspection

They only had 2 people working so the wait took awhile. I did an oil change and had them replace my…read moreair cabin filter and it took about 15 mins. It was a lot cheaper than if I go to a dealership and get an oil change there. Overall the service wasn't bad. They did try to upsell me but it wasn't aggressive.

came in for an oil change and got out in less than 20 minutes. only reason it took a little was…read morefrom the coolant exchange I got done. quickest service I've ever had! will definitely be going back to Take 5!!!

This group knows customer service with a reasonable cost. It's hard to find an honest repair shop…read moreand A+ is one of them. I will definitely be back when I need more work done.

The wait time for my inspection was great. Both times I had it inspected it was about an hour…read more Everyone I spoke to was very nice and professional. Unfortunately, I could not justify the price of the repair needed to pass inspection so I had to take it elsewhere. My re-inspection was also very quick. I feel like the price for the inspection (20$) and the re-inspection (1$) was great.