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Peninsula Outfitters

4.0 (4 reviews)
Closed • 10:00 am - 5:00 pm

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DICK'S Sporting Goods - New Sporting Goods Store in Silverdale !!

DICK'S Sporting Goods

2.2(21 reviews)
6.1 mi
•$$

Dicks has good quality merchandise and good prices- about the best I can find anywhere. In…read moreaddition, they have online shopping to coordinate with pickup at my local store in the event what you want isn't in stock or carried locally. I had an issue that started with an online order so I called the toll-free number and spoke with a rep who was surprisingly delightful and caring! After her research into the matter, she transferred the call to a supervisor who was better equipped to provide assistance with my issue. The supervisor was equally delightful (!) and after deciding it was best dealt with at my local store level, she called a manager at Silverdale. He suggested that I come into the store and talk with any manager on duty, and so I did the next day. Although at first Manager, Summer, seemed skeptical, she took the time to thoroughly research in the problem (looking at my account, calling the manager who had been on duty, checking stock...), and then provided several flexible and positive solutions. The reason I think she was great is because after she inherited my problem, she completely "owned" the issue intent on finding appropriate, workable solutions. She was a joy to work with and I felt she was not only professional, but clearly she enjoys her job, feels respected and appreciated, and highly values the customer. (Note: When her earpiece had fallen out and she thought employees were ignoring her call to help a waiting customer, she laughed at herself recognizing it was her mistake- never once trying to shift the blame. Sure this isn't a big deal, but it represented a characteristic one would want in a supervisor!) I was an occasional Dick's customer previously because of convenience and price, but I am definitely now a LOYAL Dick's customer because of excellent customer service, and while surely Summer epitomizes excellent customer service, I had great, caring service from every employee involved!

a store full of clothing with 3 single dressing rooms spent more time waiting for a waiting…read moredressing room then shopping. avoid this place on the weekends

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Peninsula Outfitters - fishing - Updated May 2026

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