I am an well over eighty plus senior with many purchasing new car's experience including Volvo,…read moreBuick, Volkswagen; I fell I had made an excellent decision to ask my wife to go to Albany Subaru !!! Their salesman Mr. Gurung is so knowledgeable,helpful,and very patient to let us fully understand on all aspects of our concerns. Many of Mr. Gurung's colleagues were also very helpful! Most importantly the manager was very kind ,helpful and gave us an very good price! We are very happy and lucky!

*****DO NOT PURCHASE A CAR FROM THIS PLACE***** I originally…read moregave Albany Subaru 5-star after my purchase of my 2022 Subaru Ascent. However, a month into having the car, I had a nail in my tire (which I am liable for) and went to three different shops to get quotes for a tire replacement. ALL three shops notified me that the ALL the tires needed to be changed because all four tires were worn out and unsafe and that the dealership should have never sold it to me in that condition. Note: I had a paperwork from all three shops indicating all this. I called Albany of Subaru and got the run around and even got hung up on and finally requested the GM and they scheduled me an appointment. At the appointment, they denied covering ALL four tires. So I requested a paperwork that stated they would cover it so that I can file a complaint with the California Bureau of Automotive Repairs and the Better Business Bureau. Finally they were able to cover all four tires BUT I still had to pay $140 for the alignment. NOW! My husbands outback car is having issues, which was purchased two weeks after mine.

Great experience buying my first car here! The customer service was amazing, and Luis was…read moreincredibly helpful throughout the whole process. He was patient, knowledgeable, and made everything easy to understand. Highly recommend!

At last! An honest used car salesman!…read more Found a car I was interested in online, and called to see if it was still available and to get a sense of the dealer and the vehicle. Luay spoke with me and I was impressed by his frank appraisal of the car and general attitude. I showed up at 10 AM and Luay was ready with the key and had the car prepped and looking good. This car is a 2016 Honda Fit with just over 98k miles. It has some cosmetic imperfections, as any car that age does. But after a thorough test drive, i felt that this car would serve us well. Luay and I reached a deal quickly, and i drove the car home. I bought this car on the 9th, but wanted to give it some time in case any issues arose. None have, and I am super-pleased with our new vehicle. And even more -- this was one of my best ever dealings with a car dealer. When you're looking for a good used car, give Luay a call. I'm sure you won't be disappointed. I know I wasn't!

Honest people. That's my takeaway from having bought two cars from Edward and Steve at Autometrics…read more They keep their word. Honest brokers, honest businesspeople, kind and caring. With both cars, they've fixed small issues they were under no legal obligation to fix, saving us a lot of time and money and stress. Both cars are going strong -- one of them for almost 7 years now. We are grateful to them, and Autometrics will definitely be our first stop the next time we're in the market for a car.

We recently bought a car from this dealership and I felt compelled to write a review because our…read moreexperience was one of the best we have ever had while buying a car. There was none of the typical pressure, we were allowed to just look around and ask questions, test drive, without feeling hounded. When we settled on our car (2017 RAV4), Edward, the owner, explained each form we were signing, gave us the short version of what everything meant and kept it simple. When we took the car to our mechanic and found an issue that was covered by the 90 day warranty, Edward promptly covered it without any fuss. His prices seemed pretty good too. I shopped for over a month on Edmunds and other sites, and Autometrics had some of the most competitive prices, as well as a good variety of vehicles. We highly recommend this dealership if you are searching for a decent used car at a decent price.

I had a great time working with Marcus. He always answered texts right away, friendly and not…read more"fake-friendly", and made the whole process smooth as silk. Plus I got the exact truck I was looking for at a great price. He never tried to pull the wool over my eyes, never exaggerated any facts. I experienced him as a gracious, honest man who rather the customer be happy with the purchase than emphasize the sale of a vehicle. Put simply, the dude is chill. If you see that he has a car in stock that you are interested in purchasing, check him out, do your due diligence and go from there. He makes it easy. I don't know if any readers of this post will recall the old days, when the hardware store was owned by someone from the neighborhood, at any rate, its like that. He's the like that hardware store owner before home depot put them [sadly] out them of business, he's the "neighborhood car salesman" like that back-in-the-day hardware store owner. I hope that makes sense! Totally recommend Marcus :) (forgive the descriptive redundancy, its an attempt to really get the point across :))

I needed a car asap, walked into Privilege Motors dealer ship off the street and ended up with an…read more2011 Infiniti G37 hard drop top. Beauitful car ran like a champion. Turned me into an Infiniti lover. The customer service was great, i left feeling great about owning and driving the G37. My second car was a 2012 Buick Regal, great car runs like a champion. After the first car, i didnt think twice about my new car. The owner is great at making sure everything is understood. I would recommend Privilege Motors to any and everyone that asks me about where i got my car from. It is located on San Pablo across from Happy Donuts and 938 Crawfish.

Took my mom to buy her first car and it went smoothly from when we entered S&R to the process and…read moreto driving the car out. Great customer service from Esmeralda and the Manager and their team. Thank you again for a wonderful experience

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

Where to start? First off, I love how attentive and knowledgeable they are. I have an Ford F150…read morethat needed repairs and Oscar helped me out tremendously. His extensive knowledge of vehicles is very impressive. He was able to explain things simply and to the point. He didn't give me mechanical jargon that I couldn't understand. I didn't feel over charged or taken advantage of. They really took care of me. Secondly, they were patient and their communication was excellent. I had lots of questions and they took the time to address each one. I would recommend stopping here first for any and all vehicle needs! They'll take care of you 100%!

Easy to contact, just pick up the phone and call. Exchanged most of the details over text which was…read morenice because I could always refer back to them. I needed my brakes, rotors, and a wheel bearing replaced and Oscar was able to schedule me in within the same week. He came to my house and serviced my car in the driveway while I was working from home and helping my kindergartener with her school. Brakes work perfect and no more humming noise! Highly recommend!!!

I have purchased many Vehicles from Bill Kirchen the owner of D&B auto. Bill is a character but he…read moreis honest and fair to deal with! He deals primarily in high mileage cars but with his 40 years of experience he is a total professional in carefully buying these cars! He checks everything on them before he purchased them for resale. I have bought over 7 cars from him in the last several years for my grand children and friends who need an inexpensive high mileage car. I found him to be totally honest and reliable if there is a problem after the cars are purchased to be fair in resolving any problem! You could not deal with a more honest individual in a industry of many dishonest people! You cannot be in business over 40 years and maintain your integrity if you are not a honest and fair person to deal with! His cars have always been the most reliable and least expensive in price in the whole Bay Area as I have checked many competitors!

We test drove a 2019 RS3 four times before we decided to purchase it. Brian (the owner) helped us…read morefrom beginning to the end of the process. He was able to answer all of our questions and was a no pressure salesman. He offered us fair market for our car and had the paper work done and keys in our hand in less than an hour. Mark the co-owner was also very helpful with the paperwork. They both stayed after closing to finish the job. We don't need another car, but would have no issues purchasing from M Sport again.

UPDATE: I sent the picture of the "tar" oil to the owner and to his credit he responded quickly and…read moreapologized. He said that it was indeed obvious that the oil wasn't changed, and acknowledged this was a "miss" by his mechanic. I appreciated this bc at the time I was contending that the oil hadn't been changed, I felt like the "bad guy" when his mechanic was telling us that he had changed it. So I appreciated the call. In any case, this could have been a real problem for me had I not done my own checking and changed the oil myself, and no doubt I would have just been out-of-luck with no recourse. So even if not attributable to malice in this case, stuff can fall through the cracks and I recommend that you do your own thorough due diligence and not necessarily just take everything that is said at face value. ORIGINAL: Be careful and you should buy here only if you know cars or if you have a good mechanic. I came here only because they happened to have a rare model that I was looking for. The owner represented that they had changed the oil after I expressly asked. I honestly didn't care if they did or not, I just wanted to know so I would know to do it. After a cursory check after some driving, it was obvious from the dipstick that the "mechanic" had not. I went back to the dealership to get them to do it. When I returned, the owner swore up and down that his "mechanic" changed the oil, and that he didn't want to ask him to change it again bc then he'd be "calling his mechanic a liar." I said I couldn't speak to whether the "mechanic" was a liar or not, but see can see from the photo what eventually came out when I changed it. So yea, man, your "mechanic" is indeed, a liar. The owner then offered to reimburse me if I went to go change it at Midas nearby. Not trusting a "quickie oil change" place either I asked instead if the owner would just pay me the cost of the oil and filter and I'd do it myself. So buyer beware. They have a decent selection of interesting cars, but you should assume, regardless of what they tell you, that they did not do any maintenance to the car. Unless you are physically watching them as they do it, and even then I'm not sure I would trust them. You will either have to check everything yourself, or take it to your trusted mechanic. The one thing that is good, is that the salespeople seemed like decent enough people, but definitely are not thorough or take proper care in what they are doing. For 90% of buyers who don't know anything about cars they can probably get away with their behavior. But I'd recommend that you only buy here if if you really know your cars and know exactly what to check.