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Pellicci Ace Hardware

4.0 (4 reviews)
Open • 8:00 am - 8:00 pm

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2 years ago

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Rosemount Saw & Tool - Deep scuffs and scratches in the paint and handle.

Rosemount Saw & Tool

(16 reviews)

$$

In my first review, I thought I would be without my new chainsaw for only a couple months. I spent…read morea lot of time on the phone with Husqvarna customer service and Rosemount Saw and Tool over the first 4 months of waiting. The. First. Four. Months. The next four months I spent waiting, I just forgot the saw even existed and moved on with my life, sans chainsaw. No phone calls or updates on progress over the next 4 months. In case you missed that, IT WAS EIGHT MONTHS LATER! Finally, over 8 months later, I received a call from Rosemount Saw and Tool telling me, with zero inflection, that my saw was done. When I picked up my saw, which now looked like it had been drug behind a truck for a few laps around the 494/694 loop, I didn't get any apology or any acknowledgement of the fact that my NEW saw sat in their shop for over 8 MONTHS. There is no way I can stress this any more strongly, but literally any service shop would be better than this place. If you're looking for a local Husqvarna dealer, go literally anywhere else. Anywhere else.

Absolute terrible experience. Long story short. Brought my snowblower in because it was running…read morepoorly. They said it needed a some other items which i declined. They then came back and said it needed a carburetor. I approved the carb replacement and when I went to pick it up they said "I hope that works for you" which I found like an odd thing to say. The snowblower had zero gas in it and when I ran it, It ran exactly the same and died multiple times trying to use it. Im confident they shot gunned a part at it, didn't test it and now im out $298 for nothing. I refuse to rent another trailer and go back.

Pellicci Ace Hardware - hardware - Updated May 2026

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