I love this Ace Hardware. We bought a new home in Hastings and have been fixing it up for months…read more Everyone at Ace has been incredibly helpful. They go out of their way to make sure we've had exactly what we need and we're happy with each of our purchases. The staff, especially John, is very knowledgeable about the products and wonderful with customer service. I also love how involved this store is in the local community, from informational cookouts to pumpkin painting for kids - they are always doing something engaging. Thanks Ace!

Visited Ace and noticed none, repeat None, of the employee's, who smother you as you walk into the…read morestore, are wearing COVID masks. When I asked why, the reply was, we choose not to, no law that says we are required too. I asked if they didn't feel they had a responsibility to their at risk customers to wear masks? The reply was a shrug. Will never set foot in that Store again. Went to other Hardware Store in town and complete opposite. Masks and every effort taken to protect their customers.

Still my favorite Minnesota Hardware Store! Always seem to hire the most pleasant and helpful…read morestaff! I only came into pick up my birdseed but they were asking me how to help before I had even grabbed a cart. TRULY A GREAT STORE! Love my coupons, too! Sign up for their rewards program. It pays! Often see my past students in there working. I can't imagine a nicer place to get your first job!

Pellicci is a great hardware store. It's rare that they don't have the items that we need and it…read moresaves us a trip to Menards or Home Depot. Easy in and out. The rewards program is also nice and they mail you coupons. A great place to fill up your propane tank without having to trade it out. They also have retro pop in bottles for a little added treat.

Helpfulness of the staff in this store is unbeatable. If they don't know o answer to your question,…read morethey will try to find it. If they're unsubstantiated getting the answer they Apopa d give options of where to maybe look next. Wabasha is lucky to have them here.

The best hardware store ever with the most friendly and helpful staff I have ever encountered…read more Broad selection of merchandise and they will also special order things for you.

I purchased a Stihl backpack blower. I was working with one individual when a second employee came…read moreover to take over the interaction. I was offered the "double warranty" (which in my mind translated to "pay more for something I'm unlikely to use"). The second individual took the blower to the back to "test it". He placed fuel in the tank, tried it, came out and sent me on my way. Within one hour of use (which included emptying the fuel tank) the blower stopped working. When I took it in, I was informed that offering me the double warranty was their speak for the use of a fuel additive. The blower is fried and the cost of a repair exceeds the $545 I paid for it. I'm out $545 and they are out a customer.

Cody was a life saver; he helped me and my friend with her car and the panel underneath. Literally…read moreso helpful. Deserves a raise.

So I go there all the time.The staff is always helpful to assist you in finding what you're looking…read morefor.Rosie is always there with a smile on her face and also there to help if needed.

Yesterday at Fratellone's-Woodbury, I experienced five-star-plus customer service by the guy who…read morecut keys for me and the guy whose job it then was to scan them all, keeping them all straight, at the cash register. (1) It was, logistically, an extraordinarily intricate job entailing six "master" keys, for variable numbers of copies respectively among them --and keeping each set of copies together with its appropriate master so I didn't have to try to sort it all out as one big pile of mixed/random keys when I got home. These guys carried it all out with infinite skill and patience, for which I am most grateful. (2) And, as usual, I always get perfect key cuts at this store, never once over almost ten years having to return for even the slightest "finetuning" of a sticky key --which is otherwise something one can reasonably expect to do... but not at Fratellone's-Woodbury. THANK YOU!

Nice to have in town. Some stuff is a little over priced but the convenience factor and items on…read moresale which even things out. Marty went above and beyond helping me today. He grinded out a small 5mm battery terminal connector which saved me a lot of stress and time. The gentleman working the register was very cordial and friendly as well. Definitely recommend and will return. I can't thank you guys enough.

We love the new Ace Hardware in Northfield! Great selection of products and an incredibly helpful…read moreand friendly crew.

Best customer service for any sporting department I've been to. I needed a few firearms shipped…read moreacross the country and it was top notch service. Jamie helped me out and made it very smooth. I can't speak to their actual firearm prices but the service was enough to make me go back! Highly recommend.

Incredibly smooth in and out. Had a knowledgeable gentleman in the screw aisle I needed get me in…read moreand out within 2 mins. Kind staff!

What a great hardware store the service is outstanding, sure beats the big chain stores. This will…read morebe my new go to place when I have a hardware need. Thank you for the great service.