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Pei Wei Asian Express

1.6 (9 reviews)
Closed • 11:00 am - 8:00 pm

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3 years ago

they gave me the wrong change back for my money, they were in such a rush when there was clearly no one in line

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Firepan KBBQ - Soy Bulgogi

Firepan KBBQ

3.9(345 reviews)
1.2 mi
•$$$

Great place, great service, food was great. Liam provided great service. Thanks firepan!read more

To Firepan Management,…read more I am writing to formally bring to your attention a deeply disappointing experience my family had at your Woodbridge location Saturday 8/29 during a 6:00 PM reservation made to celebrate my brothers birthday. What was meant to be a special family gathering turned into an uncomfortable and frustrating evening due to multiple service and operational failures. Despite having a reservation for a party of eleven, we were placed in a small enclosed room beside the bar, at a table that was clearly too small for our group. The table had two burners, but only one was fully operational. The second burner was technically on, but not functioning well enough to cook food properly, which made it impossible to prepare the meat at a reasonable pace for our entire party. Additionally, bowls of rice had been placed on the table before we arrived, and by the time we began eating, the rice was already cold. With only one fully working burner, we could not cook the meat fast enough for everyone. I notified our waiter Alex, and requested a manager. We informed Sienna, the manager on duty. She was condescending,dismissive, and completely unhelpful. We asked if the meat could be cooked in the back or alternatively at the open table next to us. She refused to provide any accommodation, or to offer to cook it on the table directly next to us. She simply stated they would inspect the burner after we left and did no offer us any solution. Rather, she informed that couldn't order more we needed to leave by 8 PM because a party of twenty was expected. It was only 7:10. This added pressure to an already uncomfortable situation and made our family feel rushed during what was supposed to be a celebratory dinner. Instead of allowing us to a completely reasonable resolution in turning on the burner next to us, they started stacking the sides and rice bowls for the next party at that table. That further made us feel rushed and unwelcomed. I'm sure the party after us would be disappointed to learn their food was set out over 30 mins prior to their arrival. Is this standard practice? To check out, I had to approach your manager Sienna at the host stand. I asked for an alternate manager or the General manager. She stated she was the only manager which is doubtful on a Saturday night. I explained how poor the experience had been, and that as a the manager her response was lackluster and lacked emotional intelligence. She responded by saying she had already applied a discount. I clarified that we were not seeking a discount -- we were seeking a quality family experience, especially for a birthday celebration. To add insult to injury, the discount applied was a military discount which my military family was already entitled to. I told her I was ready to check out. She stuck her hand out for my card without providing a proper receipt. I had to ask for my itemized receipt. Upon paying, she did not even have the decency to mutter a thank you. I called her out on her poor service once more as her behavior at this point was just distasteful and rude. This situation reflects a breakdown in customer service, communication, and basic operational standards. We left feeling unheard, rushed, and disappointed. Managers are responsible for customer satisfaction and recovering negative experiences and Sienna was completely incompetent, and rude. As a business owner, I'd be deeply concerned that such a poor manager is representing my business. I am requesting that this matter be reviewed at the management level. Families choose Firepan for the experience, not just the food, and I hope steps will be taken to ensure that no other guests encounter what we did. I will be sure to share my experience with others. I used to frequent this business, but no longer will. Do not recommend. There's a plethora of quality KBBQ in this area to ever waste my time here again. The one star reflects Alex's kindness. He was a kind server in a tough situation with an incompetent manager.

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Firepan KBBQ
Firepan KBBQ - Steak from a different part of the cow. Where's the beef

Steak from a different part of the cow. Where's the beef

Firepan KBBQ - Front entrance

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Front entrance

54 Restaurant - 54 Restaurant Exterior

54 Restaurant

3.9(355 reviews)
11.2 mi
•$$
Sports on TV
Happy hour specials

Surprisingly really good. My husband and I went on a date at Dave's and buster next door and got…read morereally hungry. When we walked in on a Thursday night the red still had lots of seatings. It was spacious, the lighting was good, not overly stimulating, both the host and our server were really kind. Food was delicious. I wouldn't say it's the most authentic Asian food but it's definitely delicious, and flavorful. My husband and I loved every bite and everything we ordered. The portion were hugeeeeeeeeeeee. We had plenty of leftovers to take home. We will definitely come back whenever we go to the arcade or cinema next door. Plus you can watch sports, there were multiple TVs. My husband enjoyed that, and the seats were very comfortable

I loveeee this place, especially for happy hour! Their happy hour deals are actually really good…read moreand make it such a fun place to go with friends without feeling like you're spending a crazy amount. It's definitely one of those spots where you can order a bunch of different things for the table, get some drinks, and just have a good time. The sushi is also REALLY good. Everything we tried tasted fresh, the rolls were flavorful, and the presentation was really nice too. I feel like sometimes happy hour sushi can be hit or miss, but the quality here was actually impressive, especially for the deals they offer. The atmosphere is fun and perfect for catching up with friends, grabbing drinks after work, or just having a casual night out. Good sushi, good deals, and good vibes. I'll definitely be coming back for happy hour!

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54 Restaurant - Front of restaurant

Front of restaurant

54 Restaurant
54 Restaurant - Toro

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Toro

Good Bop - Cluck Bop (Spicy Chicken)

Good Bop

4.0(27 reviews)
11.2 mi

I ordered to go since i wanted a lazy night in at home. I get to the restaurant and they're busy so…read moreI have to wait a bit longer for my order, no big deal. I grabbed my order from the worker as they walked out with it and proceeded to drive 5 minutes home. I get home and I'm excited to eat my KFC and bulgogi combo with mandoo when I take my first bite, and the KFC is cold and hard. Imagine my surprise at it being cold and hard after just leaving the restaurant. Unsure if maybe the soda in the bag had anything to do with it but my families meals were also in said bag and were warmed through. Well whatever I'm hungry and don't want to go to the microwave so I mix my food up and hope the heat from there will bring everything up to room temperature, in the mean time I'm ready to dig in to my dumplings. They're alright, again kind of cold but basically the same quality as if you got the ajimoto frozen dumplings from Costco. Back to the bowl now, much to my chagrin the rest of the KFC is either 90% batter, dry as hell, or cold. It's not as bad as my poor husband though, he got the pork cutlet which was 90% batter, 5% sauce, and 5% pork. It's almost comedic how small the slice of meat was in comparison to everything else, either way would avoid. Now I hear what you're saying, you got a combo bowl what about the bulgogi and to that I say it was aight. It was cooked well enough but the slices were super tiny and just not that flavorful. I recognize the flavor is probably supposed to come from the sauces you choose( I got gochujang and garlic mayo) but it was just bland. I can honestly say never have I appreciated vegetables and rice as much as I did in this dish, they were truly the saving grace this dish needed. The kimchi is trash and I can not say this enough AVOID IT (absolutely no flavor) and the sweet potato noodles were a bit goopy, but the carrots, spinach, cucumber and rice went hard. I think if I had gotten just the vegetable bowl I'd be a lot happier. I will say the size of the bowls are pretty good and I was definitely full afterwards but it wasn't a happy full it was a well that was edible food full. Maybe this was a bad day, but it seemed like all of the bowls from our orders were just disappointing. If I'm paying $14+ a bowl I really don't want disappointing. There is potential here but I think it'll be a while before I'm ready to give it another shot.

Needed something quick and this came up so I decided to give it a try. Good thing I read the…read morereviews first or else I would not have been able to find it. Ghost kitchens are a hit or miss so I was nervous. When I came in, I got greeted shortly even though they were obviously busy. The space is big and they even have a bar. My food was ready so I was in and out pretty quick. I was starving as it was already evening and it was my first meal so I got to munching right away in my car. It wasn't until a few minutes into my meal I realized I was given the wrong order. I had ordered the build your own bulgogi bowl. This was my order: White Rice Sweet Potato Noodles Asian Slaw Garlic Butter Corn Wonton Chips Pickled Cucumber Spicy Edamame Spicy Mayo Soy Garlic Teriyaki I was missing sweet potato noodles, asian slaw, corn, and wonton chips. Instead I had spinach and kimchi. Both things I don't like so I ate around it. I was so hungry and surprisingly still so good I ate what I could. I would like to give it another chance but this time with what I like. Portion was worth it!!

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Good Bop - Drinks and Snacks Menu

Drinks and Snacks Menu

Good Bop - Tofu Bop

Tofu Bop

Good Bop - Mandoo Bop

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Mandoo Bop

Pei Wei Asian Express - asianfusion - Updated October 2026

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