DOUBLE BROKER ALERT…read more Rate did not match what customer actually had a contract with them. We verified directly with the customer at the pickup. The Car Carriage LLC refused to fix the issue and instead threatened us with negative if we didn't pick up the car, or pay $300 to avoid it. Unprofessional, dishonest, and a waste of time. Carriers beware--high risk of scam and double brokerage.

The only thing that made James respond today was upon reading recent negative reviews. We booked…read morewith James weeks ago to ensure timeliness and proper communication. As prior reviews mention, the communication upfront was consistent - anytime we called, he answered or called back within 30 minutes. We were given a window, as any standard company does. On the first day of the window I waited about mid day to call and asked if there were any updates I was told "I was just looking at that... let me pull it up here... no driver has picked up yet but I do have a driver that reached out earlier that was interested in picking it up so once that is confirmed I'll call within a few hours out." The next day, on 06/05, I asked again at midday for any updates. James stated, "No updates... if you haven't heard from me, that means I don't have anything for you quite yet... You do know it's a window, right?" I responded yes, of course, that's why I'm just calling for an update, in which he states not to worry, he'll make sure that the car gets picked up by tomorrow, 06/06. I responded with no worries and clarified if he is available to call, given that it is Saturday, as I understand weekends are usually non-business hours/workdays. He responded "Oh yes, I'm available! It's only me here all day, every day, so I am available." Today, 06/06, I called midday again; no answer, so I left a voicemail to clarify whether the window is to close and, if a driver doesn't pick up, how we should proceed from here. We then used the "chat blog" option on their site, where the automated system or a third-party team said they would escalate the situation. We gave it time because we understand it's a busy season and we were still in our window however it is now 6pm in which he called us because of reviews and stated in a very agitated tone "I canceled your driver! They were an hour away (mind you, we were told that we would be notified when a driver picks up a few hours prior) you should think again before posting a negative review and wait for the window to close! I'm the only one here... sitting here on my day off... does your doctor have a day off?! Do you have a day off?! (Again, I politely asked if he is available today because I'm very aware that Saturdays are usually non-business days. Overall, everything was fine until it wasn't. We were patient, consistent in our communication, and understanding, and received no further communication until reviews were posted, at which point we received an immediate phone call.

Appreciate the communication of the process and quick responses from David. My bike was picked up…read moreand delivered in less than 24 hours once the carrier was confirmed and coordinated by Ship a car ASAP. The price was reasonable as well.

Took them a while to pick up the cars so far they did a great job got my cars. Everything seemed…read moreOK. The driver was a good guy.

I shipped a car I bought online to my home in Dallas. Nick explained the entire process and made me…read morefeel comfortable with shipping my car. He always answered when I called and my car arrived a day early which was nice. If you are looking for a great car shipping company, call these guys!

From the owner: Vehicle Transport Services was started back in 2013 to create a better vehicle transport…read moreexperience. Our goal is to provide the best vehicle transport experience from the initial quote to the delivery of your vehicle. We continue to meet and exceed our mission each and every day to help for our customers and the industry as a whole.

Super unprofessional drivers that can't seem to bring your car to the correct area. I would not…read morerecommend this place.

I wanted to post a quick update to my review. While my observations and opinions of the driver…read moreremain the same, I would like to say that I believe this company as a whole cares about its customers. I was recently contacted by Chris at USA Auto Shipping in regards to my review. He was interested to talk about my experience and see what he could do to make it better. After our conversation and a little back and forth, I was offered a partial refund for the trouble with the driver. I truly believe my concerns were heard and efforts will be made to not use this driver if at all possible. Thank you for hearing me out and giving me the opportunity to help you understand me as a customer! I would definitely use this company in the future!!

They were great to work with. Their communication was quick and timely. They were very professional…read moreand I would definitely work with them again. Thanks!

From the owner: Vehicle Shipping Experts- Transporting your vehicle from A to B in a Dash!read more

If you are in need of towing services, do not hesitate to call Towing Squad. They are the BEST in…read morethe business. We've used towing services before with a different company and did not receive such great service. Here, from beginning to end, Riley was EXCELLENT! He was very patient, professional, knowledgeable, experienced, and super helpful. They have the perfect person in Riley. His expertise turned our "near impossible" towing job into possible. It was a difficult tow and drop off. He got the job done and was pleasant and kind the entire time. Great prices and value for their service. AWESOME SERVICE! HIGHLY RECOMMEND!

They did a great job. They arrived 10 minutes after I called!! The driver handled my car…read morecarefully and was professional from start to finish. And the price was reasonable.

I had an excellent experience with Professional Drivers from CT to VA. My driver, Steve arrived on…read moretime, was professional, and attentive to our needs which included several stops with my dog. We drove my car. Steve checked for fluids and air tire pressure before we left and reinspected everything at the end of the trip. I will definitely use this service again.

Their website says that they transport RVs and trailers, and does not say that you need to provide…read morea truck or car to tow them. When I asked them about transporting my RV (a travel trailer), I got very rude responses.

I had this brewing anxiety with shipping my car for the first time. Ace Connect Auto Shipping made…read morethe process a breeze. I spoke to Matt via telephone, and he quickly inputted all my information. Initially, I just wanted a simple quote, but the affordable price to ship to Cali got me. I made a deposit through the phone. After the call, I was immediately emailed a confirmation with all the details. There was a 5-day pick-up window by the carrier. I was pleasantly surprised by the quick turnaround time. The carrier was going to be ready on the first day out of the 5-day window - perfecto!. This last minute accommodation was phenomenal as I called to have my car shipped in the next 48 hours. The door-to-door service was very convenient. On the day before shipment, the carrier contacted me with a time slot for delivery. They also kept me posted on the ETA on the shipment day. My car was loaded on the transport truck, and off it went. It arrived in CA safe and sound. In fact, it arrived a day earlier than anticipated, which was in the benefit of the recipient. Now I regret not shipping cars sooner instead of driving many miles across the states to reach my destination. It saves work and time - worth the money. I will definitely use this service for shipping again with my next move: professional and reliable.

The carrier they used damaged my car and when I sought help from Ace to see if we could get my car…read morefixed under either Ace's or the carrier's insurance they went completely silent on me and left me to repair my car on my own dime. Based on the way Ace and the carrier treated me and that their website assures they will take care of any damage caused by them, which I found to be false through my experience, I think that the folks running this place are unethical and should not be trusted with your car.