I find that the coffee here isn't served with care. The taste is pretty basic. There hasn't been a "wow" factor. Though, in not supporting big brands, such as Starbucks or Peet's, I've found all sorts of spots with incredible coffee! I retract my previous statement about Starbucks. Please support local coffee shop businesses!! There are so many cute little cafes to choose from! Take a risk and try something new. read more

I've been ordering from here for the past month -- always quick, efficient, and reliable.

Just passing through from Texas. I love coffee so it was nice trying something new. First time trying an Horchata iced latte. I had it with a slice of banana nut bread. Cheaper and better than Starbucks. Though I still like Starbucks. read more

Peet's Coffee - Horchata Oat Milk Latte - Coffee & Tea Near Me - Porter Ranch, California

I don't go often, but it has always been busy when I do. Probably because there's a big S on every corner, and Peet's are hard to find. It can be overwhelming when you're used to a particular menu, but the staff has always been helpful, and the coffee yummy! read more

Garrett is always the most helpful, warm, and caring host. I've been to alot of coffee shops and he's the only one I've seen be so good at his job. Super high recommendation for this location, and definitely look out for Garrett cuz he makes it a truly special experience, and your coffee/food is always perfect when it arrives! read more

I often go to this location and had nothing but great experiences. I had ordered a large vanilla latte around 10:05ish and it was consistent as always. But today was off... Despite it not directly experiencing me, i had noticed that the cashier was shouting and yelling intolerably at customers. You can tell after the cashier had taken more orders, the vibe and the energy of the store became more awkward and timid. Regardless of how busy it is, the cashiers behavior was repulsive. I understand rushes can be overwhelming, but it is NOT a justified reason to shriek and be rude to customers. read more

We met Mel and Val at the Tree Lighting Ceremony yesterday. They were so kind to be handing out cups of hot cocoa with and without whipped cream for the event. So many people were there and they had giant beverage containers to serve everyone all with smiles and holiday cheer! The hot cocoa was delicious. Sweet but not too sweet with a lovely chocolate flavor. The temperature was very warm but not too hot so it was great for the kids (and kids at heart group) at the event. Definitely returning to get food and beverages at the store. One of my fave items is the crispy ham and cheese sandwich. Cheesy crust on the outside of the toasted bread with ham and sauce on the inside. Amazing with just a little hot sauce added on. Thanks again Mel and Val for the drinks! The Peet's app is also great for mobile ordering and earning rewards! read more

Peet's Coffee - Holiday Cheer in Liquid Form! - Coffee & Tea Near Me - Porter Ranch, California

- excellent customer service - decent drinks - okay parking - no/spotty wifi/cell service Ty is very helpful read more

I've absolutely forgotten names already, but whoever was on the 5:15p shift on 9/21/24 (we will call the duo that helped us the VERY tall man, and the sergeant) wow, FIVE STARS! Me and my mom came by for some coffee and we were definitely not expecting that level of positive energy & vibes. We need this service and optimism at all of the coffee shops! read more

Just came in and had a problem with the app and the shift manager Jessen , sorry didn't have my glasses to see the tag is super awesome! He's making drinks, greeting customers and jumped behind the register. You could tell he's smiling even behind the mask. That's the kind of person you love to see during these hard times. I actually came in today after having a bad morning, just wanted a pumpkin caramel macchiato hoping it would make my day better lol, but instead we were greeted so kindly and treated so nicely by the manager! Thanks for making our day a little better just by being kind! read more

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i love their matcha but DONT GET THEIR BAGELS... hard as a rock bro. idk it was so hard to bite into felt like it had been sitting for over two years read more

Peet's Coffee - bagel - Coffee & Tea Near Me - Porter Ranch, California

The tall guy was very rude. The food was good. His attitude was very bad. His attitude was nasty. He does not good customer service. He said rude things to mean. I was in line and he said yelled at me saying that's not line. I was never there before I didn't know. Maybe be less rude. read more

Croissant is not fresh and tough. Very disappointing. Coffee is ok and not more than that. read more

Peet's Coffee - Tough croissant - Coffee & Tea Near Me - Porter Ranch, California

I like the vibe that Peet's gives off. It's smaller than a normal Starbucks, but seem to have a lot more tables crammed inside. Plus their coffee is so much better than Starbucks. I wished there were more locations close to me. I ordered the drink on the app and by the time I walked over, it was ready. read more

Horchata cold brew... oh yeah!! Nice friendly baristas. Parking is tricky as the lot is always full. Lots of tables outside to sit at. read more

Huge windows and all pretty large space. That was my first impression. Like any other coffee shops in valley, window seats are all taken..Latte was good, Peet's has their style in coffee which is not bad, more European, I could say. The whole area seemed pretty much empty or not opened yet, like AMC , except the Whole Foods..Overall nicely done shopping plaza in Porter Ranch. read more

Peet's Coffee - Coffee & Tea Near Me - Porter Ranch, California

As someone who has been a Peet's customer beginning 25 years ago in SF, the customer service here is abhorrent. From what I read on these reviews, the management is inefficient. And, others have experienced poor service as well. So, my experience was not an anomaly. read more

Emy and Kim are the best ! Super nice and make the best drinks ! Highly recommend this location cause of them alone

I am so happy this location opened on this side of the valley. Currently my favorite drink is the Iced Oat Horchata Latte. I sub oat milk for either whole or 2%. No matter who makes my drink its always perfect. This location is part of the new Porter Ranch plaza. The vibe inside is comfortable and cute. It's easy to study and hang out in there. It doesn't get super loud. I usually mobile order and the pick up times are always on point. I love that because thats the whole point of ordering ahead. The employees have been pretty nice and helpful the times I have ordered inside. There is plenty of parking in the plaza. read more

Peet's Coffee - Oat Horchata Latte - Coffee & Tea Near Me - Porter Ranch, California

Just came in to this location at 3:45pm. My husband and I entered and we went to a location where we were able to see the menu. We thought we would do this to not hold up the line when we got to order in line. But for some reason the lady with green curly blonde hair was extremely rude and told us to move out the way. I'm mean is it illegal to look at the menu before I order, if I'm not ready? Then to make it worse , the other worker (cashier) told us to move as well. There was no one around where we were in the way. I haven't had Peetes in years and thought we would give it a try today. Now I remember why we don't come here!!!! Absolutely ridiculous service. read more

Despite of loving this location, company has done a terrible job of securing shades for this location. Blinding light in the afternoon.

Coffee was great and the patio was nice too! The service was friendly and the menu selection was great. read more

Peet's Coffee - Patio Area - Coffee & Tea Near Me - Porter Ranch, California

I love this place! I'm here at least twice a week, usually more, and I've never been disappointed. If I have time, I enjoy getting my drink (Cold Brew...yum!) and chatting with the 'regulars' for a bit. If I'm short on time I'll still go out of my way to come here because the staff, drinks and atmosphere are better than the local 'Bux. Yes, it does get crowded, but most good coffee houses do! read more

Used to support this coffee shop but today got the worst most rude "service" from a tall guy with brown shoulder length hair that was moving at glacier speed throwing out the trash, avoiding eye contact when i walked up to the counter. No hello or acknowledgement that he's assisting me. Minutes later he comes to the register. Sighs and looks around like he just does not want to help me. No eye contact or acknowledgment again. I try to not take this stuff personally. We all have bad days. I should note I'm a person of color. The vibe was: I don't want to be here. I don't want to help you. Last time I support this place. Hire better people. read more

I come to Peets in PR literally everyday. I order via the mobile app and always tip. One day this week I ordered my usual before leaving home for work, and giving them enough time to make my coffee as ordered. I arrive 10 minutes after placing my order. There was not a huge wait so I patiently waited for my order. I can see the coffe cup with my name on it just waiting for it's turn. A customer came in and ordered their coffee at the register and chatted with the employees. The employees knew this customer and were chatting with them while they took their order. I am waiting, now 13 minutes since I ordered and the barista is clearing up the backlog of orders. Then out of nowhere the barista puts the customers order they were chatting with ahead of mine and fulfills their order before mine?? The barista looked my way seeing I had been waiting in front of them at pick up for over 5 minutes (15 minutes since I mobile ordered), and says mine is coming up next. I asked why was the other customers order out fulfilled before my order and I got a weak reply of something about her order was in que before mine. I said I have been waiting in front of them for over 5 minutes (now over 16 minutes since placing my mobile order) and he just said sorry and another employee hearing this handed me a free coffee coupon card for my troubles. I don't feel at this point I will be using that free coffee coupon anytime soon and I will be going back to Starbucks or Rcoffee for most of my morning coffee's! Giving them 2 stars because I really like the different coffees Peets offers but can't get past the poor service I received especially for going there 5-6 days / week and being pushed back in line in favor of one of the employees favorite customers. read more

Great service! Knowledgeable staff - they know their products. Especially girl with dark hair - she was stocking supplies and supporting the cashier - very present kind and helpful in answering my questions. I had a matcha and almond croissant Delicious :) Nice cafe - clean read more

I love Peet's and this location specifically it's close to my office and their customer service is so good It's close to a lot of food restaurants and just the perfect drink after my lunch. Always coming here for their Latte and their Cold Brew read more

This is the worst run Pete's coffee I've ever been to. don't know who trains this team but they need another session. -completely overwhelmed whenever multiple customers are ordering on weekends. -I watched 1 barista in the span of 15 minutes make only 1 full drink, burned several drinks, and would either stare at the screen or fix her glasses. She should not be making drinks on a weekend. -post holiday busy and the lack of coordination was sad to watch -so many other Peets shops that they could learn from read more

Heard a lot about this place and recently open in the Porter Ranch area so I had to try it. So I had the citrus hibiscus and it was very good never had nothing like this before. My sis had the pumpkin latte she said it was good but did not taste like pumpkin... But the almond croissant was the best I ever had I've tried a few and I must say this one is on top of my list. Service wise great customer service .. when calling out for your name couldn't really hear them..Let's talk about prices medium size for a tea is pricey read more

Peet's Coffee - Coffee & Tea Near Me - Porter Ranch, California

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Got a mocha frappe and a matcha latte both delicious! Staff was incredibly kind and caring. Best staff ever!!!! Definitely going to come back!! read more

First time ever giving a one star review. Love Peet's coffee for their stellar quality, but yesterday afternoon, the service level here, specially Porter Ranch, was just embarrassing for the owner. Seems like the workers just don't care who's next or which order goes to who. Missed out twice and had people behind us, and well behind us, get theirs before us. Had to ask the female workers several times is our order (just 2 coffees, regular and latte) ready? They were clearly more invested in enjoying chats with friends visiting and such. It was utterly frustrating, and even more so, when coffee was cold. Time to move on. read more

Awesome coffees and tea. My go-to study spot. Get really busy on the weekends. No time

The best coffee, the best hot green tea and the best chocolate pumpkin loaf. The best coffee franchise read more

First time having peet's. The cashier was nice, he was friendly and helpful. We came in right before closing so we didn't get much time inside but it was clean and comfortable. Coffee was good, I had a hot white chocolate mocha. read more

Always yummy and consistent. Good COVID protections. Only bummer is the restroom is closed. read more

Peet's Coffee - Main bar w/everyone masked up. - Coffee & Tea Near Me - Porter Ranch, California

WOW!!!! Got to Peet's Coffee before 6 am and your Employee's are OFF THE CHARTS so AWESOME!!! I needed quick gifts and suggestions for my Employees and your Team was so Helpful and Gracious, not to Mention making the Christmas Spirt Shine! :) Truly an Amazing Team and Thank you for your EXCELLENT CUSTOMER SERVICE!! From your Neighbors at Wholefoods!!!! read more

I had the worst experience with Valerie and it really worries me cause she was a manager. Coffee shops are packed I been a client since the opening. Starbucks is always fast, kind, and attentive to their customers. I've learned businesses improve out of listening to their customers First my coffee took 25 mins then picked it up and lid was disgusting I asked to change it, she barely said I am sorry instead of saying can I change it she offered a lid without an felt apology. I told her I won't have it and she said ok so then I asked for a refund, I told her Starbucks is faster in their service and she said we are not Starbucks, yes you are not AGREE 100% read more

I love the proximity of this location as well as the staff -- everyone is extremely nice and my drinks are always right. Even when I have made mistakes in ordering, they're happy to remake them at no extra charge and with no complaints. Why three stars then? Management needs to hire more people and be better about ordering food items! I put no blame on the poor baristas who have 20+ orders to make on a Saturday or Monday morning because there are only two people working. However, management needs to do something about this. People shouldn't have to wait 20+ minutes for a mobile order or play roulette regarding if there will be edible items left when they get there...at 9am. Considering there are only two Peet's locations in the valley, both being right off freeways, common sense would say order more than 25 muffins or flatbreads for the day. Again, great staff, but they're overworked as a result of being understaffed. Not to mention...ORDER MORE FOOD FOR THE STORE. read more

Coffee is good but service is terrible. If you ever want a coffee on the weekends and your on a time crunch don't order here. It gets super busy and employees can't keep up. Ordered mobile and had to wait additional 30 min after set time. Thankfully location doesn't have a drive thru or else you can add an hour wait. read more

Peet's Coffee - Can't handle weekends - Coffee & Tea Near Me - Porter Ranch, California

Love coming to this location. Lots of parking space and very spacious interiors. The place looks beautiful. Friendly staff but slow service. Lots of indoor and outdoor seating, perfect for studying or working. Really nice atmosphere. Will be back when in the area. read more

Peet's Coffee - Coffee & Tea Near Me - Porter Ranch, California

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