Pebble Tile Hub, Tile Hub, whatever name they choose to call themselves. Total ripoff and do not stand by anything. The other reviews must be friends and family!
Ordered 50 sq ft of their glass subway tile for a bathroom project. First order is delivered...4 of the 5 boxes are smashed! 10 sheets of glass tile in a box stacked on top of one another. Nothing but tissue paper between them, inside of another box with Styrofoam peanuts. Not even completely filled. So the internal box could move around. No hard cardboard reinforcement in the corners. Only one box and two sheets were usable. 12 sq ft out of 50!!!
I called and I emailed and sent pictures. Received a call, they said they could not pack them any better. Even if I offered to pay additional packing/shipping costs!
They sent another 40 sq ft. This time, all but another 10 sq ft were destroyed. Nothing was useful. After several attempts I finally spoke to someone. They said I needed to take pictures of every sheet of tile! 80 sheets. I did so, even after a 2 week delay because I had a death in the family. I even let them know about the death. I was told..."no problem."
Sent the pictures and made 12 phone calls and sent 20 e-mails. ABSOLUTELY NO RESPONSE. They have my money, I have 20 sq ft of useable tile and 70 sq ft of broken glass. read more