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    Carpet Outlet Plus

    3.6 (102 reviews)
    ModerateCarpeting, Rugs, Flooring
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

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    Services - Carpet Outlet Plus

    Carpet binding

    Carpet installation

    Carpet removal

    3 More Services

    Carpet repair

    Carpet restoration

    Floor installation

    Carpet Outlet Plus Photos

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    Recommended Reviews - Carpet Outlet Plus

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    Custom rug

    Had a custom rug made for my living room. Lupe helped me pick out some options of what I was looking for, I drew up my blue print and turned it in to be built. The stitching, cuts and measurements were perfect! I absolutely love this rug. I was able to have rounded corners so I didn't trip over corners. Would recommend custom building a rug here and not just buying a standard rug from a department store. Worth the little bit extra money and much better quality.

    Rude.
    Angela M.

    Can I just say this place is the worst! The customer service is non-existent. I love giving locals business but I will drive 2 1/2 to la to get better customer service. As soon as we walk in there is no greeting, no hello, no one asks if we need help. And when we finally do ask for help an unfriendly, rude sales rep pointed us to the back room full of different types of carpet. No explanation as to which one is the best, no explanation as to the difference in carpets choices, nothing. Secondly, when it's time to check out and get our carpet cut the girl rudely says you'll have to come back tomorrow we close at 6:00 I look at my phone it's 20min to close. I could understand if my cut was huge but it was a simple 10 x 10 cut. Nowhere in the store does it say they will not cut 20min before close. It was a Friday so I'm pretty sure they just wanted to get out of there. I ended up canceling my order and placing it elsewhere. Would never come back and give my service to this place again.

    New baseboards and carpet. Love the attention to detail on the corners.

    I needed carpet replaced in two areas of my house. They were very responsive and professional. Someone came out to take measurements and figure out what I was looking for. I stopped by the shop to look at what was in stock. They had a huge selection to choose from. After asking what I was looking for they directed me to some carpet that fit my needs. They came with a very competitive quote and were able to send someone out to replace the carpet within a week. I was so happy with the process I called again to have them quote replacing the baseboards in my house. They were able to take my order over the phone and schedule the replacement the day after my carpet replacement. The two crews I had out were great. Seemed to work quietly and effectively. We did a walk through for any touchups/concerns. Both cleaned up after themselves and vacuumed/swept before leaving. I would use them again and recommend their service to anyone.

    6 weeks of living like this waiting for the company to fix the carpet.

    I would love to give the store a higher rating, but we've had a terrible experience. The men who installed the carpet have been the most professional and careful. The company has been the problem. After the install we noticed the carpet made a snap, crackle and pop when walking on it. The company didn't believe us, dragged their feet, tried to make it our problem in terms of dealing with the manufacturer. We've been living in chaos for 5 weeks with no end in sight. This may be a fine company if nothing goes wrong. Besides the expert installers, I wouldn't recommend this company.

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    5 years ago

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    4 years ago

    Placed order for materials on Monday, picked up on Tuesday. Easy to work with and assisted me to load vehicle.

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    7 years ago

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    3 years ago

    Did not like their options. The time for installation was too out for my schedule . Went to home depot instead

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    6 years ago

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    Page 1 of 3

    Ask the Community - Carpet Outlet Plus

    Review Highlights - Carpet Outlet Plus

    Jennifer came to our home and personally measured, discussed colors, and cut carpet samples for us.

    Mentioned in 13 reviews

    Read more highlights

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    Carpet Outlet Plus - carpeting - Updated May 2026

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