Mia is a puppy mill rescue. We have never owned a dog who needed regular grooming so we are…read morelearning. We have had across the board experiences with local groomers - from "Don't bring her back," to "must have strong medication." I liked the last groomer personally but Mia never looked as nice as I thought she could look. Her face hair was always left long and her eyes disappeared. Her tail was left ungroomed. Sally, of 'For pets Only', took her in, and must have quite a way with animals. Mia had only half of her medication and did great. Mia has never looked better! We have finally found our groomer!

Everything went perfectly!! Sally is an angel for her doggie clients . Her grooming and trimming…read moretalents are superb! We love her.

Jake was so incredibly knowledgeable about natural flea control. I truly appreciate his passion…read moreand kindness.

Always very nice! The employees are very friendly with all pets. You gotta love that they are a…read morefamily-owned local chain! The

I took my two grandkids there to look at the animals, reptiles, and fish and the staff is great and…read morelet my grandson hold a baby python last week. this week we stopped in and staff member J.R. was SO knowledgeable and informative about the reptiles, snakes, and he told us all about the reptile rescue he used to have in another state. the kids were enthralled and learned so much in such a short amount of time.

The most incompetent store employees I have ever experienced. We signed up for puppy training this…read moremorning at 8:15am paid for training and when I arrived at 8:10 all the trainer could say is She didn't do training now. When I showed her the papers conforming she just started the zI didn't do I didn't confirm or I didn't make a follow up call to anybody.INSTEAD of trying to help find the problem. Total lack of customer service skills on al 3 of the employees standing at the door. Never will I be in this store of untrained employees. We called corporate and they refunded th e money o help from grass valley employees. Done with petco

They have really great food for your pets. they carry high quality clean food products. they have a…read morepet/ dog washing station. The store is always clean and in really good shape. they have lots of nice staff who are helpful and knowledgeable about all the clean products. - Pay the vet or pay the pet food store... keep your pets healthy! this place makes it easier.

These guys have wonderful caring employees. I have been there numerous times now to wash my dog and…read morethey're always quite attentive. For $12 and all the shampoo and conditioner you need, it's a bargain I think. I've started buying my dog food there and it's OK price wise. Like I said previously, the Staff is worth the stop.

I have gone to petsmart multiple times and haven't had an issue up until now…read more I took my dog in to get a slight haircut and cleaning and showed a picture of what I wanted (same thing as always) and was ensured that was what was going to be done. Upon picking up my dog, I immediately noticed she was shaved completely.... obviously FAR from what I had asked for and I mentioned that I was not happy to which I was immediately dismissed and told "she was matted so we shaved her". My dog was not matted, never has been as I wash and brush her once a week... even then, shaving her was never discussed. When I started to talk to a manager I was immediately asked "was she matted" rather than a slight concern. I have attached the pictures of how she looked before, the reference picture of what I wanted, and how my dog looks currently.

We've taken our goldendoodle here multiple times, usually with good results. This last time we…read morefound a serious razor burn behind his ear (the burn left a blood sore) and a 2" burn on the underside of his tail. What's more disturbing was that I specifically told them to be gentle around his anal area and not to trim too short, this has been an issue in the past. Never again!!

I truly TRUST Family business It has deep Ethical Roots…read moreFamily Pride of commitment, honored Words Great quality with reasonable prices for all your animals you Love

Why is a farm store not open until 9am this rediculous. Also your hours show it's open at 8 AM so I…read moredrove from my farm to get animal feed early in the morning expecting it to be open and it was closed. The amount of time and work I am losing because they can't SIMPLY CHANGE THE HOURS ON THEIR YELP IS VERY FRUSTRATING.

I love this store! This was much needed in auburn. Everyone there is knowledgeable and helpful…read more Please support so we can keep a good store like this in auburn for our fur babies.

My fam came in to grab some dog bowls, but we stayed a while to talk to the owner. He was very…read moreknowledgeable about dog food allergies and sensitivities. It was clear that he was genuinely just trying to help us because he knew we were just on a roadtrip and wouldn't ever come back, but he talked to us and gave us a lot of helpful information anyways. They also just had a lot of nicer dog food options and unique treats. I strongly recommend

Wow, what a blessing to have Shintos in our area!…read more Our finicky 17-year-old pup is still going strong and we would like to keep it that way! Lindsey and her team truly care about each and every pet and their hard work and dedication shines through in their magnificent product! We will forever be customers (our dogs would have it no other way), but as an added bonus, I feel so grateful to genuinely feel like a friend of the staff when I walk in! Their warm nature, helpful advice and genuine concern is something a lot of businesses are lacking these days. They never cease to amaze me and I'm so grateful to have found them!!

I discovered Shinto's recently at the Marin County Farmer's Market (the one in San Rafael @ the…read moreCivic Center). So glad I did! Their pet food stand was a welcome change of pace from all the other farm/bakery vendors. Don't get me wrong - I love coming here for all the human food options. But it's nice when I can find yummy treats to bring home for my dog (while also supporting a local business). The lady working the Shinto's stand couldn't have been nicer. I told her that I was looking for a long-lasting bone for my pooch to chew on (and one that won't disappear after 10 minutes). She immediately recommended their Beef Femur Bones (I've attached a photo to their biz page gallery). These Flintstone-size bones are for pets 25 lbs and up. Best of all, they're gluten/soy/corn free. So you can rest assured that your dog is getting nothing but the good stuff. The Beef Fermur bone only wound up costing me 10 ($) bones. Maybe it's a bit pricey for a dog snack. But you know what - my dog's worth it! BTW, while the nice lady rang up my purchase, she handed me a free beef jerky treat to give to my dog. It was very kind of her. Long story short, Shinto's was a great, unexpected find. I can't wait to surprise my furry friend tonight with his special treat. He'll undoubtedly be in doggy paradise.

Great store, super nice family owners and so convenient. They have everything we needed for our…read moredogs, goats, chickens and rabbits

They just delivered a pallet of pellets and the gentleman who brought them was kind enough to carry…read morethem into our garage and stack them. Very professional and I would highly recommend them. They went out of their way to accommodate us and I will absolutely use them again next year.

Odie boy loves it at Scraps!! Jeff and his crew are so great and you can tell they truly care for…read morepets. Odie loves his cookies but does not understand days off, Sundays he will drag us to the door. Haha We are super lucky to have this store.

We love this shop! Best birthday ever! They have a baked goods counter so you can pick out cookies!read more