Best place to have an eye exam and purchase glasses. Friendly , staff and doctors. Kim helped me…read morepick out the perfect pair of computer glasses and sunglasses.

I don't know what the other reviews are talking about. I went in for an annual checkup and I had a…read morehighly pleasant experience. Everybody was extremely helpful and aided me through the process. The doctor, Lisha Patel, was extremely knowledgeable, kind, and funny. I felt at ease and in good hands. An important thing to note is that the facility was really clean. I was able to try on glasses and sunglasses while I waited for paperwork too which was nice. I will be going back for every future eye exam, no doubt!

Did you know the VA optometrist still dilates pupils to view the backs of patients' eyeballs? I…read moreknow. It's a neolithic practice that should get tossed in a dumpster fire next to the likes of fax machines and Blackberries. It also happens to be the main reason I sought out Lumen Eye Care as my new go-to for all things optometry. Well, that and....wifey already goes here and vouches for them hard. Recently relocated to the Northeastern boulevard, you may be forgiven if you struggle to find their suite upon first visit. Just look for the giant glasses next to the front door and you'll spot them straight away. Of course, you'll have to park across the street, but that's a minor inconvenience, at worst. I have to admit...first impressions were most pleasant. The office is clean, pristine, and a welcoming scene. Heh! I'm a poet and I didn't even know it. Snoogans! XD But seriously folks, the docs here will treat you with the best of care. The initial wait was a bit longer than expected, given the lack of patients at the time. But that can mostly be forgiven, considering how far more advanced their technology is compared to past optometrists I've visited. That's what brought me here in the first place. I find that in my "old" age (and I say that rather dubiously), keeping up with the recommended annual check-ups proves to be most crucial. I've worn readers for a few years now. As such, I want to make sure I'm wearing the appropriate prescription at the time it's needed. Every procedure here is carried out with precision, speed, and professionalism. The "head doc" (as I'll affectionately call her) was unexpectedly warm and kind. Then again, I've likely had my original view of optometrists tainted by my past experiences with military doctors. Yeah...they tend to scrape the bottom of the barrel when it comes to selecting those personality types. But, I digress. So, perhaps the bar was low going in. Nevertheless, I couldn't be more pleased with Lumen's practices. Enrolling into their database was simple and only required 3 signatures. As I alluded to in the beginning, they accept VA sponsorship; which is a HUGE win in my book! Plus, I really can't say enough good things about their updated equipment. And for those wondering, they use an ophthalmoscope (don't try saying that 3 times fast) to view the insides of your eyeball--as opposed to dilating your pupils so wide you come out looking like Hermey the elf. IYKYK. Now, I can't speak to their prices for eyewear. I'd only caution the average consumer to purchase their glasses online somewhere--especially if you only need readers. IMHO, there is NO reason to purchase glasses likely priced in the triple digits that you'll only need to wear part time anyway. Unless there's a frame set you're just DYING to have, I really don't see the point. Someone should have told that one guy who visited back in May of this year (also, don't buy Ray-Bans?). Inflated prices aside though, I don't think that warrants a one star review against this place. But that's just MY opinion. Anyway, I have to come back here in a few months to check on some...questionable marks in the back of my eyeball. But that's merely a testament to their meticulous nature. Lumen Eye Care is worth 5 VERY relieved, normal sized pupils out of 5.

Went here to do eye exam for my mom... everything went well, and it's a nice eye exam. And they…read moreemail the prescription upon request. I'll recommend this practice.

Oh my, old fashioned customer service, family oriented professional eye care. Just fell in love…read morewith this location.

I am extremely grateful to the staff of Cohen Optical. They were extremely, kind, caring, and…read moreefficient with a very complicated prescription for my mother. I am thoroughly impressed with their exemplary customer service and precision. Thank you very much Cohen Optical, you are appreciated.

Purchased 2 pairs of prescription glasses on Lens crafters get 2 pay for 1 pair special. The two…read moreglasses came back with two completely different prescriptions!!!! My eye sight is now all screwed up with severe headaches. I went to a real eye doctor at Massachusetts Eye n Ear and they were shocked on how different the 2 pairs of glasses same prescription.... Buyer beware Lens Crafters is a scam!!! I have hired an attorney, so they will have to pay my medical fees!!!

problem was solved-thanks to the diligence of the two associates I worked with. After 4 trips in…read moreand numerous calls these two associates were extremely helpful and knowledgeable. I only know ones name and that was Evan, the other person was femaile with ned length blonde hair and glasses. Again thanks to them both.

Elena's extremely knowledgeable about how to make your glasses work for you, especially for someone…read morelike me who is fashion illeterate. She's committed to helping you find the right fit for you, is patient during the process, and a delight to work with! Would def recommend, especially if you prefer a personal touch.

Absolute 5 stars, wonderful dude Darian and Elana were amazing! Total white glove, boutique…read moreexperience, very competitive pricing for Maui Jim script sunglasses. They ain't cheap anywhere, but Myoptic is worth the money! They took time to measure for frame size, pupil placement and fatigue point. I will go out of my way to use them again! Also gave a little swag bag, with protective glasses case, cleaner and rag! You won't go wrong visiting this business!

The service is terrible, unprofessional, and obnoxious.. They act as though their doing you a favor…read moreby letting you in the door.. Ridiculously high pricing... Would never go back to that store!!

This place is a joke. We ordered contacts from them and for some reason they got shipped to the…read morewrong store in another side of the country. They didn't tell us for 3 weeks until we finally asked them about it. They had no way of even overnight shipping the "missed package", nor a way to compensate or make things right. Other than telling us they re ordered the package and that it will arrive in 3 business days which let's face it with the weekend coming up it's more like 5. Never ordering contacts with a company that can't even get basic logistics right the first time.

Once you get past the front desk everything is great. But I swear to all things good they are the…read moreworst. Zero respect for personal space. Talking openly about patients. Making fun of patients who struggle with their kiosk check in system. Like I said the Dr are great but the front desk help is miserable

Our family has VSP insurance and this location has a larger selection of frames than other stores…read moreseem to have that take VSP. However, they lied about contacting me to let me know that my glasses were done. They know that with cell phones, it's very easy to check and see who called you, and certainly who left you a message. They did neither, and lied about it. To me that's a huge red flag for a business.

Dr. Irwin is excellent. She takes her time and really cares about her patients. I highly recommend…read moreher.

The optometrist, Dr. Ann Irwin, does a very thorough eye exam and is very helpful with questions…read moreabout the process (Five STARS for her!). I've gotten progressive lenses and prescription sunglasses at BJ's, both having an accurate prescription. Members of the the optical department are normally friendly & helpful. Four STARs overall due to limited/expensive frame selection. Also for lack of communication when my eye exam appointment was delayed by an hour, which I didn't learn until after I arrived.

We all know the front desk folks have NO customer service skills but....when I was explaining to…read morethe Dr that no I would no do a quarterly exam because my insure won't cover and I can't afford it and further explained that I had to take a loan out to cover what my insurance would not for my cataract surgery the response was to laugh

They are awful!! I had my exam and went over to order my glasses, picked them out . Then I staetd…read morethat they uploaded the information i had for discounted pricing . she looked it up and stated that they did not accept that plan.so I say why did you not tell me that when you uploaded it? Then I go to the desk and say I needed a copy of my perscrition and they staed I would have to pay an addtyional sum of 41.20 for it.I was not happy. this year my appointment for 06./11/2025 . so i goggled about paying for the prscription in New hampshire and found a federal mandate stating that they must provide patients with a copy of thier perscrition regardless if they ask for it or not. After talking to a manger I was told the fee was for them doing a refaction test. What to Expect During a Routine Eye Exam: Visual Acuity Test: Using an eye chart, the doctor assesses how clearly you can see at different distances. Refraction Testing: If you need glasses or contacts, this test determines the strength of the lenses needed for optimal vision. External Examination: The doctor will examine the outside of your eyes, including eyelids, lashes, and the whites of your eyes. Slit Lamp Examination: A special microscope is used to inspect the front part of your eye, including the cornea, iris, and lens, for any signs of disease or damage. Pupillary Reactions: The doctor will observe how your pupils react to light, which can indicate potential problems. Eye Pressure Measurement: This test helps screen for glaucoma, a serious eye condition that can lead to blindness. Retinal Examination: The doctor may dilate your pupils with drops to examine the back of your eyes (the retina) for signs of disease or damage. Visual Fields Test: This test checks your peripheral vision, identifying any gaps or blind spots. Eye Movement and Alignment Tests: The doctor checks to see if your eyes move correctly and if they are properly aligned. Discussion of Symptoms and History: The doctor will ask about any current eye problems, overall health, and any vision changes you may be experiencing.

The most wonderful, thorough, kind, and thoughtful doctor. Amazing with kids and adults, her level…read moreof care and service is unlike anything I experience anywhere else. I value our time with her so much!

Amazing eye doctor! Would give 10/5 stars if possible. Dr. Chervenka treats her patients like…read morefamily. She's extremely knowledgeable and her prices are very reasonable. She has top of the line equipment and is willing to explain everything to you in terms you'll actually understand. Make her your new eye doctor; I promise you won't regret it. She also has an amazing selection of eye glasses, and her staff is so friendly and so much help.