I highly recommend this office to anyone. They were so thorough and nice. Dr Bettencourt took her…read moretime and examined my eyes. She listened to my problem of dry eyes and made some great suggestions. I ordered my glasses from them and am hoping the service is as good as the eye exam. I hope they give me a case as well If you are searching for a new eye doctor....please give Leominster Optometric Associates a try You will not be disappointed.

Now that Drs Mooney and Bettencourt have retired, Dr Quang is the only doctor...if you can get a…read morereasonable appointment. Routine eye exams are usually three, sometimes four months out. Other places I have called can get you in about a month, month and a half which is what I would expect. Dr Quang is very nice and I have seen him the last few years, but I have reservations. I was having issues reading with single Rx contacts which I use for distance. Without contacts or glasses I can read well. He saw my issue as: middle-aged, "can't read with contacts made for distance", must be presbyopia. He suggested multifocal contacts (MFCs). They were awful. Double vision, can't focus, unclear vision near or far. Rx was tweaked and new brand tried. Same issues but not as intense. After about two months wearing them everyday, my eyes and brain adjusted but the MFCs still weren't great. In late 2024 I went in for my annual. Rx changed very slightly as always and an Optoscan showed no issues. I raised my concerns about the MFCs and restated that I can read well without eyewear; distance is more my concern, but I want to use contacts. Single Rx contacts for distance are great, but they don't do well for close distance hence MFCs. I wasn't sold MFCs are the solution for me. When I proved to him I can read without eye wear/contacts, he seemed to be out of options since the middle-aged, "can't read with contacts made for distance", must be presbyopia box didn't fit me. He referred me to an ophthalmologist in Worcester which ended up being a terrible experience (long story). I left there with the resolution of: "It's the MFCs. They are awful." I decided to research a different eye care provider rather than go back to Leominster Family Eyecare (the new name) given it takes forever to get an appointment and the quality of care isn't as high as it used to be.

my whole family have gone to dr Baron for over 20 years. He is professional patient and the office…read morestaff is amazing!! Highly recommend!!

Introduced to Dr. Baron by my wife who has gone to him for years. He is meticulous and caring with…read moreregard to his treatment of patients and I could not be happier that I began treating with him a number of years ago. I have nothing but positive feelings regarding our relationship and would highly recommend him to my clients as well as friends.

Excellent care. Office always professional and welcoming. They do their best to schedule appts that…read moreare urgent as well as regular followups. Dr Baum is great, he and his staff are the best!

Having been a patient for over 30 years, I was disappointed with the results and dismissal of my…read moresymptoms following cataract surgery. It was recommended that I continue to treat for all of the new conditions which arose following cataract surgery. Following surgery, I was informed that there could be a 25% chance of scar tissue . The scar tissue was diagnosed in both eyes which required additional laser procedures with more out of pocket expenses incurred. It was then suggested that I see a specialist for dry eye and continue to be monitored for "detached retina" due to my previous nearsightedness. Not sure the treatment, visits or additional out of pocket expenses would of ever ended based on their in ability to discuss the medical bill charges with knowledge. Numerous times when inhouse , I suggested the staff use better discretion when securing patient's information face to face and while speaking aloud on the phone since HIPAA was a concern. Nothing every changed, so it's time now for me to make a change. Find another specialist that doesn't see 49 patients per day.

Excellent surgeons and surgical staff who are buried by general incompetence of the overall…read morebusiness. There are way too many layers of frustrating AI phone systems, paper forms, overly redundant and broken processes, but the real cherry on top is the unbelievably rude and incompetent front office staff. The only thing they have been trained perfectly on is taking payments (which aren't cheap). It is WAY too difficult to do business with a place this badly run and this expensive. It's a shame because instead of me writing a great review of my surgical experience, I'm writing about your office staff. To whomever is running this place: you need to nuke that stupid AI phone system and ~90% of your front office staff before I'd ever consider going back or recommending your business to anyone. To the surgeon: thank you for being a pro - unfortunately, those representing you to your customers are not.

I love valentines eye! They have always been my eye care team for over 13 years. They are…read moresupportive, helpful and kind.

I had the exact same experience as Sarah (review above). I had made an appointment for my son to…read moresee the highly rated Dr. Valentine but arrived to learn that he was retiring and that I'd be seeing this used car salesman fronting as an eye doctor. Dry eye scan, lots of words, not a lot of content. Super shifty. Walked out, cancelled the appointment I had made for myself and again had to go searching for another eye doctor for my son and myself.

Addy is the best! She is super helpful and kind. I came in to get my lenses checked and repaired…read moreand she had already gotten ready my new lenses and frames for me! I was so surprised and delighted that she was so thoughtful and took that initiative to make the lenses swap out easier for me. Thank you so much, Addy!

Trying to charge me with 900.00 dollars for glasses with progressive and transitions that I did t…read moreask for ...just wanted regular distance nothing more...but failed to listen and attempted to over charge me. My friend also wanted glasses and I listen the women did the same thing trying to overcharge without explaining options available and asking what the person prefers...what bad business! BTW: for my regular distance I was charged 20.00 after my insurance pays 300.00 and I think this place is scamming and over charging...if I could I would cancel my order

TLDR: Visionworks (VW) in Leominster is a spacious, clean office, and is fine for eye exams…read more Everything else seems to be a needless circus. Details: I went to VW in May of 2025 because my previous optometrist retired and the new doctor wasn't great. I liked how I could schedule and do the forms online so that's a plus. The attending doctor was fine. Eye exam went as I expected. I changed the brand of contacts and was issued a new prescription (Rx). After trial contacts, I would get a copy of the new Rx. The trial ended, I was happy with the contacts. I figured I could call and get a copy of my new Rx emailed to me. Of course I have to deal with an AI attendant who does everything possible to stop me from reaching a human. Fine. I'll go to the store. I get to the store right after they opened. The man at the desk informs me the doctor needs to sign off on the new Rx before I'm given a copy. Standard protocol, so I'm fine with waiting. I ask how long of a wait thinking 10-15 minutes tops. I'm told about 30-40 minutes as the doctor is with a patient. I'm then offered to have a copy postal mailed to my home. Confirmed the address and went on my way. About five days later no Rx arrived. Back to the store again. The lady at the counter was able to pull up my Rx, print off a copy, and that was that. June 2026 comes. Time for my annual. Again, the attending doctor is fine and my eyes have not changed, including the Rx. Since literally nothing is changing, I should be able to walk out with a renewed Rx for contacts since everything is staying the same. Nope. Here's two sets of contacts from two brands; my previous brand that I was not fond of and my current brand. Try them, report back, get the renewed Rx. I was confused and said that nothing has changed in terms of my Rx and I'm not interested in changing brands. I simply want my Rx renewed and given a copy. I'm told to trial the contacts and report back. They gave me a copy of my expired Rx "for my records". What? Annoyed at the idiocy, I agreed to do the trial and left. A week later I go back to get my renewed Rx. After a 30 minute ordeal of them initially not finding me in the system and confusion over why I was given two sets of trial contacts, I'm handed a hard copy of my Rx. For glasses. Not contacts. I said I have the glasses Rx. I need a copy of the contacts Rx. About five or six more minutes of "verifying my Rx" nonsense, I'm given the Rx. I quickly glanced (keyword) and it was correct. I leave. I get home and was going to scan the Rx into a PDF so I can order contacts online when I need them. I noticed the expiration date is end of May 2026. This is the expired Rx, not the renewed one for June 2026-June 2027. It's on me for not checking the Rx more closely, but why should I have to? An optometrist shop should be competent enough to pull up a patient's latest exam and issue me a valid Rx in minutes. The eye exam experience is fine at VW, but everything else is a mess. I don't see that changing as this is a chain/franchise. Your milage may vary, of course, but the takeaway is you have to be on top of your game. Know your Rx. Know when it expires. Be clearer than polished crystal with what you need/want. Verify everything...twice. It'll hopefully save you some hassle, but don't be surprised if you experience chaos like I did.

I walked in with a prescription from an ophthalmologist and just needed frames. My wife came with…read moreme to help me pick some out. Once I settled on a pair of frames, I took them over to the optician who set the awkward vibe for the rest of my visit by asking if the woman I was with was my mom. The optician did not seem to be trained on her equipment. After watching her incorrectly enter and then re-enter the information from my prescription into her equipment several times, I decided to politely excuse myself and find another eyeglass store to fit my prescription rather than potentially waste my time waiting two weeks for an incorrect lens order.

I brought my new prescription to the optical department today and told them I didn't have any…read morevision insurance so I needed to keep the cost as low as possible. They have a nice selection of frames and the young woman who helped me was very pleasant, she took her time helping me and worked to get me the best price possible. After we added up the cost of the lenses and frames, I found out they could take 40% off the total, which really made my visit a happy one! Very happy with the service and will go back to them for my next eye exam!

First time here. I had an appointment and was seen and in and out within an hour. Highly recommend!read more

Dr Oneil and his talented team are amazing...they provide the best products and the professional…read moreguidance to ensure you get the best glasses or contacts to match you lifestyle and activities. I brought my kids in recently and they fitted them with the perfect sunglasses to their size with the best lenses and UV protection. What a dope I have been for going to mall stores when I could go to a DR for the same selection and price. Nashoba vision is Simply the Best! With everything going on, I failed to order my specialty contacts. Despite the disruptions and changes in our daily lives due to the Coronavirus...Dr. ONeil came through for me...

Very happy to have found Nashoba Vision Associates! Dr O'Neill is professional and friendly. The…read morestaff is very friendly and helpful as well.