1. Visionworks

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Leominster, MA

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Visionworks

2.0 (6 reviews)
Closed • 10:00 am - 6:30 pm
Updated 3 weeks ago

Services - Visionworks

Eyewear fitting

Eye exams

Retinal imaging

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Ask the Community - Visionworks

Leominster Optometric Associates

Leominster Optometric Associates

3.3(7 reviews)
0.7 mi
•$$

Now that Drs Mooney and Bettencourt have retired, Dr Quang is the only doctor...if you can get a…read morereasonable appointment. Routine eye exams are usually three, sometimes four months out. Other places I have called can get you in about a month, month and a half which is what I would expect. Dr Quang is very nice and I have seen him the last few years, but I have reservations. I was having issues reading with single Rx contacts which I use for distance. Without contacts or glasses I can read well. He saw my issue as: middle-aged, "can't read with contacts made for distance", must be presbyopia. He suggested multifocal contacts (MFCs). They were awful. Double vision, can't focus, unclear vision near or far. Rx was tweaked and new brand tried. Same issues but not as intense. After about two months wearing them everyday, my eyes and brain adjusted but the MFCs still weren't great. In late 2024 I went in for my annual. Rx changed very slightly as always and an Optoscan showed no issues. I raised my concerns about the MFCs and restated that I can read well without eyewear; distance is more my concern, but I want to use contacts. Single Rx contacts for distance are great, but they don't do well for close distance hence MFCs. I wasn't sold MFCs are the solution for me. When I proved to him I can read without eye wear/contacts, he seemed to be out of options since the middle-aged, "can't read with contacts made for distance", must be presbyopia box didn't fit me. He referred me to an ophthalmologist in Worcester which ended up being a terrible experience (long story). I left there with the resolution of: "It's the MFCs. They are awful." I decided to research a different eye care provider rather than go back to Leominster Family Eyecare (the new name) given it takes forever to get an appointment and the quality of care isn't as high as it used to be.

I've been going here for over 30 years but sadly it's gone down hill since the original days of Dr…read moreRicutti to the point I think I'm done. They closed the office without warning and didn't bother to let patients know so I drove 45 min each way for nothing. This is the level of care for their patients this has come to.

Photos
Leominster Optometric Associates - The view to the left of the front desk. On the left is the optical shop.

The view to the left of the front desk. On the left is the optical shop.

Leominster Optometric Associates
Leominster Optometric Associates - The entrance.

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The entrance.

D'Ambrosio Eye Care

D'Ambrosio Eye Care

1.9(102 reviews)
2.8 mi

Having been a patient for over 30 years, I was disappointed with the results and dismissal of my…read moresymptoms following cataract surgery. It was recommended that I continue to treat for all of the new conditions which arose following cataract surgery. Following surgery, I was informed that there could be a 25% chance of scar tissue . The scar tissue was diagnosed in both eyes which required additional laser procedures with more out of pocket expenses incurred. It was then suggested that I see a specialist for dry eye and continue to be monitored for "detached retina" due to my previous nearsightedness. Not sure the treatment, visits or additional out of pocket expenses would of ever ended based on their in ability to discuss the medical bill charges with knowledge. Numerous times when inhouse , I suggested the staff use better discretion when securing patient's information face to face and while speaking aloud on the phone since HIPAA was a concern. Nothing every changed, so it's time now for me to make a change. Find another specialist that doesn't see 49 patients per day.

Excellent surgeons and surgical staff who are buried by general incompetence of the overall…read morebusiness. There are way too many layers of frustrating AI phone systems, paper forms, overly redundant and broken processes, but the real cherry on top is the unbelievably rude and incompetent front office staff. The only thing they have been trained perfectly on is taking payments (which aren't cheap). It is WAY too difficult to do business with a place this badly run and this expensive. It's a shame because instead of me writing a great review of my surgical experience, I'm writing about your office staff. To whomever is running this place: you need to nuke that stupid AI phone system and ~90% of your front office staff before I'd ever consider going back or recommending your business to anyone. To the surgeon: thank you for being a pro - unfortunately, those representing you to your customers are not.

Visionworks - opticians - Updated October 2026

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