I switched from a local optometrist to doctor yellen! It…read morewas comparing apples to oranges. Doctor yellen was so compassionate, caring and very helpful. We ended up changing my contact lens prescription because she felt it wasn't the right one for myself. Lots of things were discuss that will never discussed at my old optometrist office. I felt like I was at home. Her staff was amazing! If you are looking for professional eye care, this is the place to go! No waiting 2 hours to get in-and-out of the office. No surprise hidden fees. She cares about Patient. Love her. Thankyou

The way all Dr's should treat you -- caring, comprehensive, spends as much time with you as…read morenecessary, you never feel rushed or "just a number". Eye corrections in my new glasses were perfect, frame selection was great, folks up front helping with the fitting were very friendly. Very pleasant experience.

First visit here - left with mixed feelings. Reviews on other sites were mostly positive, and…read moreoverall it wasn't a bad experience. I have insurance, however contact fittings are not covered, yet price was very reasonable. Pleasant office, friendly receptionist. The doctor was a bit aloof. I had questions and wanted to discuss my issues but she seemed disinterested, beyond giving me her assessment. She didn't rush me, more of a brush off. I had to remove my contacts for the exam - their set up for that is terrible. The sink is on one side of the room, the mirror on the other! Most other optometrists will give you a weeks supply of daily lenses gratis with the visit. Here I had to ask, and they were only able to give me 4 lenses total. The weirdest thing was that there is a sign saying you must wear a mask in the building and in the office, and they enforced with me. But while I was waiting, a woman came in without a mask, and they told her she was ok! She appeared to be a saleswoman for eyewear. Later, she was joined by a man, and he did not wear a mask either. I really dislike it when Covid rules are applied unequally. What's the point, then?

Dr Valentine is a very caring and kind man. He does run behind schedule. Last time I went I filled…read moremy prescription there. Unfortunately the floor was coming up towards me and I could not see with the new script. The person who fit me to a frame said the glasses were fine. I checked with Dr Valentine and it turns out the prescription glass lenses were put in UPSIDE DOWN. I was told it would take weeks to fix! Why? Cant a person just turn the lenses right side up. I would go to the Dr Valentine but get your script filled someplace else. Anyplace but here.

Needed to schedule eye exams for my husband and I. The receptionist struggled on the phone to…read moremake the appointments. I was on the phone with her for 28 minutes to schedule 2 simple routine eye exams. Scheduled the wrong day from the request, then the wrong location. This went on for several minutes. I confirmed the appointments verbally with the receptionist over the phone, and she had to put me on hold to look it back up. I have never experienced something like this before for a simple call to make eye appointments. She was confused, and I had to repeat information (days/times) several times before she got it correct.

My mother had an operation for her eye and it bothered here thereafter. I would suggest another eye…read moresurgeon than the one(s) they have at D'Ambrosio Eye Care. Do not take a chance with these people.

Now that Drs Mooney and Bettencourt have retired, Dr Quang is the only doctor...if you can get a…read morereasonable appointment. Routine eye exams are usually three, sometimes four months out. Other places I have called can get you in about a month, month and a half which is what I would expect. Dr Quang is very nice and I have seen him the last few years, but I have reservations. I was having issues reading with single Rx contacts which I use for distance. Without contacts or glasses I can read well. He saw my issue as: middle-aged, "can't read with contacts made for distance", must be presbyopia. He suggested multifocal contacts (MFCs). They were awful. Double vision, can't focus, unclear vision near or far. Rx was tweaked and new brand tried. Same issues but not as intense. After about two months wearing them everyday, my eyes and brain adjusted but the MFCs still weren't great. In late 2024 I went in for my annual. Rx changed very slightly as always and an Optoscan showed no issues. I raised my concerns about the MFCs and restated that I can read well without eyewear; distance is more my concern, but I want to use contacts. Single Rx contacts for distance are great, but they don't do well for close distance hence MFCs. I wasn't sold MFCs are the solution for me. When I proved to him I can read without eye wear/contacts, he seemed to be out of options since the middle-aged, "can't read with contacts made for distance", must be presbyopia box didn't fit me. He referred me to an ophthalmologist in Worcester which ended up being a terrible experience (long story). I left there with the resolution of: "It's the MFCs. They are awful." I decided to research a different eye care provider rather than go back to Leominster Family Eyecare (the new name) given it takes forever to get an appointment and the quality of care isn't as high as it used to be.

I've been going here for over 30 years but sadly it's gone down hill since the original days of Dr…read moreRicutti to the point I think I'm done. They closed the office without warning and didn't bother to let patients know so I drove 45 min each way for nothing. This is the level of care for their patients this has come to.

Excellent care. Office always professional and welcoming. They do their best to schedule appts that…read moreare urgent as well as regular followups. Dr Baum is great, he and his staff are the best!

I don't reccommend this office. The front desk person was doing something and took a while to…read moreacknowledge me, this was my first time. My appointment was 3pm. I was told to come in early and it is 3:20. Again, I'm the only one here at the office. I heard my name mention to another front desk about me being here for 3 appointment. But she didn't attempt to go back and find out when I'm going to be seen. Unprofessional!

From the owner: We provide quality and personalize eyecare and eyewear. Also provide laser vision correction…read moreevaluations and referrals. All designs and brands of contact lenses are dispensed. Proud of our professional and friendly staff.

Avoid this doctor's office if possible. They do not take patient concerns seriously and cancel…read moreappointments without notice. I was referred to Dr. Nisarg Chhaya, MD, and scheduled to see Dr. Aaron Fay on October 20, 2025. When I called to check for earlier availability due to my worsening vision, I was shocked to learn that my appointment had been cancelled without my consent and pushed to December 9. This behavior is egregious, irresponsible, and disrespectful. It shows poor communication and lack of professionalism. Patients deserve better care, transparency, and accountability.

Staff wasn't friendly, assistants and doctors were not confident, had personality questions on the…read morequestionnaire about how much of a perfectionist the patient is. When I asked about this, they told me perfectionists don't do well with Lasik. I was not the only one who was upset by the customer service- one lady walked out saying that it had gone downhill. I almost left halfway through the appointment. The lasik is cheap because they don't cover prescription or touch up if needed. You also have to drive 1.5 hrs + to another office for the procedure. I highly suggest paying a bit more and going elsewhere. I'm not usually picky when it comes to minor things or events, I'm not even sure I've written a Yelp review before, but when dealing with my eyesight and SURGERY, I expect a lot more.

If I could give a zero I would horrible customer service does not take responsibility. submitted my…read moreprescription waited over a month no response when I inquired they stated they text my phone and oh it went to spam. You're treated well if you're from Gardner if you know you know

I gave it two stars because of a young female doctor who is really nice. I expect to make an…read moreappointment and not wait for more than 10 minutes, tops. Here, you have to wait for about an hour. Too many patients for a small group of workers. They seem to be monopolizing Leominster, Gardner and surrounding areas. I drive 45 minutes down south of Massachusetts instead of coming here, a luxury I can afford. My heart goes to those that unfortunetly are "stuck" with them due to insurance, limited transport or personal circumstances. Go elsewhere if you can do so.