Beautiful office. Staff were very helpful and friendly…read more They have many choices for glasses and the Dr took his time with me and was very thorough. I highly recommend!

Dr. Forgues is the best! Professional and efficient. He takes a lot of time with his patients and…read morereally cares.

Very Professional care. Relaxed atmosphere Excellent…read moresecretaries very helpful and kind. Dr oconner explained procedure s and tests. Didn't take long. Great place!

I went to Dr. O'Connor for the first time a month ago. I will never go anywhere else again. He is…read moremy eye doctor now for life. He is absolutely amazing, smart, funny and so down to earth. Just gotta love his receptionist too!

They are very helpful and professional. You never feel rushed. They make good suggestions for your…read moreeyewear needs and any seeing issues you may have. I have been going there for decades! Highly recomend them.

I have been a patient for several years. This past weekend I developed a foreign body irritation in…read moremy right eye that was very sensitive to light and painful. With a history of dry eye, I called the office on Monday and spoke to Silvia. She understood my issue and scheduled me to come in later in the day. Unfortunately due to other commitments, I had to delay till next day and Silvia was very accommodating. I saw Dr. Jeff after a very short wait and he immediately saw that I had a corneal ulcer forming. He prescribed medication and sent me on my way. After less than 24 hours, I am feeling significant relief. Thank you very much

All of the office staff are amazing at the Spencer office, Today I had Dr. Sullivan and she was…read moreexceptional. Even the tech Ruth was amazing, very knowledgeable and helpful, made sure I was comfortable!

Just love it here. From the front desk to the eye doctors to the optical department they are all…read moreso pleasant, professional and make you feel at ease. I am so glad I decided to make an appointment here a couple of years ago. The other thing I love is that they have a huge selection of glasses to choose from. Some opticians only carry a few. Wonderful staff, great service and large inventory to choose from.

Just want to share how great Dr. Heyler is. She really loves her work and gives 110%. She has the…read morelatest equipment and it's clear that she wants to take time to be on top of new developments. She also takes the time to get your prescription right. I've worked with her to try several contact lens fits and wasn't charged for every trial. She makes herself readily available as well. The staff is courteous and the optician there is also top notch. I couldn't be happier with my care. Donna R. Shrewsbury

This is a great vision care place! They kind and pay attention to details. They will definitely…read moremake sure your lenses/glasses fit and give you best recommendation for the type of glasses you need. Simply the best!

My doctor Rebecca McLaughlin is so Friendly and Professional. Her pleasant demeanor puts me at…read moreease. Jim Messier

I would recommend another optometrist in the area. The receptionists and tech were nice, but Dr…read moreJeff was pretty standoffish and unpleasant. I felt like I was more of a nuisance than an appreciated patient. He was curt and made me feel like he couldn't be done with the appt soon enough. I've never been this disconcerted at a doctors office before. Horrible vibe. In regards to the mask mandate, there is no state mandate in place and I am medically exempt from wearing a mask as they induce panic attacks. Panic attacks can cause you to cry and your nose to run. It would make NO sense for me to trigger this during an EYE exam when you're trying to keep people safe from these facial fluids in the first place. It's appalling to treat special needs people this way! Just because you refuse to read the updated peer reviewed studies on cloth and surgical masks and their ineffectiveness during this pandemic, that the CDC themselves cited, doesn't mean you can behave in such a discriminatory way. The CDC exempts those who can't wear them. Do better and be nicer to those who have special needs.

Felt like it was time to find a new optometrist and - BAM - literally bumped into this awesome…read moregroup while out to dinner. Made an appointment with Dr.Rebecca McLaughlin and was seen in about a week! The office is bright and sunny and super clean. Some country tunes playing in the waiting room and really friendly staff great you. Dr.McLaughlin was SO wonderful - saw me right on time, explained every step of the exam, and even helped me look up a new contact solution I was considering. So glad that they take my insurance (Harvard Pilgrim) AND they're just a few turns off of 395.

Dr. Cohn is old school, in a good way. He establishes a relationship with his patients using…read moreknowledge & humor. I appreciated that :) His exam was great & very info-forward. I was fitted for glasses with Michael, who was very knowledgeable. I ultimately made my decision after asking Michele, the receptionist. I like a woman's opinion, so sue me. The only problem was that I knew I only had $150 to spend through my insurance, the glasses I chose were $225, so let's see if I get hit with an overage bill. (would be my fault for having expensive taste ;) So -- great Doctor -- but know your spending limits :)

Quick and attentive is what I've got to say about this place!…read more So I woke up with pain in my eyes one morning and thought I could tough it out. By mid afternoon I couldn't bear it anymore and decided to give this place a call. They were able to squeeze me in that day before the office closed. As soon as I walked through the doors, I was greeted by the front staff and given some paper work to fill out. Shortly after I was taken in by Dr. Feucht who was very knowledgable, kind and personable. At the end of it all he spent his time explaining to me what happened and gave me some meds which helped me feel better in no time. Very happy camper! Will be back again!

I'm extremely disappointed with my experience. I paid 445 dollars for my glasses. I always keep my…read moreglasses in my car, usually in the glove box, and I've never had this problem with any other pair. Less than a month after getting these, strange lines appeared on both lenses, almost like the glass was cracking. They replaced the lenses once, and I was told to pay thirty-five dollars, which I did. But just couple of days later, The exact same thing happened again to the new glasses they replaced, but only on one lens. Then I was told they couldn't replace them because I had already used my replacement. The staff also said I didn't have scratch protection which I asked for my receipt and definitely they charged me for it and claimed they had warned me not to leave my glasses in a hot car when I picked them up. That never happened. When I picked up my replacement glasses, they just adjusted them and handed them to me. Nobody discussed heat or gave care instructions. If someone had told me heat could permanently damage the lenses, I would have avoided it. Instead, I spent445 dollars on glasses that I wasn't even able to use, and no one was willing to help. What a Waste of money and time. The optician who assisted me was very rude, unhelpful, and dishonest. Unfortunately, I don't know her name, but she was a tall woman with blonde hair who I spoke with during my last visit when I went to have my lenses replaced. She told me that she had warned me about leaving the glasses in a hot car, but that never happened. I find it extremely disappointing to be told something that simply isn't true straight to my face and not admit that the product is bad or simply replace the lenses or do something that both parties can be satisfied like offering to replace with small charge or any normal business will do other than blaming and lying to me. This is very poor customer service. Currently, I don't think they actually care enough to do something about it and make things right.