Quick and attentive is what I've got to say about this place!…read more So I woke up with pain in my eyes one morning and thought I could tough it out. By mid afternoon I couldn't bear it anymore and decided to give this place a call. They were able to squeeze me in that day before the office closed. As soon as I walked through the doors, I was greeted by the front staff and given some paper work to fill out. Shortly after I was taken in by Dr. Feucht who was very knowledgable, kind and personable. At the end of it all he spent his time explaining to me what happened and gave me some meds which helped me feel better in no time. Very happy camper! Will be back again!

I'm extremely disappointed with my experience. I paid 445 dollars for my glasses. I always keep my…read moreglasses in my car, usually in the glove box, and I've never had this problem with any other pair. Less than a month after getting these, strange lines appeared on both lenses, almost like the glass was cracking. They replaced the lenses once, and I was told to pay thirty-five dollars, which I did. But just couple of days later, The exact same thing happened again to the new glasses they replaced, but only on one lens. Then I was told they couldn't replace them because I had already used my replacement. The staff also said I didn't have scratch protection which I asked for my receipt and definitely they charged me for it and claimed they had warned me not to leave my glasses in a hot car when I picked them up. That never happened. When I picked up my replacement glasses, they just adjusted them and handed them to me. Nobody discussed heat or gave care instructions. If someone had told me heat could permanently damage the lenses, I would have avoided it. Instead, I spent445 dollars on glasses that I wasn't even able to use, and no one was willing to help. What a Waste of money and time. The optician who assisted me was very rude, unhelpful, and dishonest. Unfortunately, I don't know her name, but she was a tall woman with blonde hair who I spoke with during my last visit when I went to have my lenses replaced. She told me that she had warned me about leaving the glasses in a hot car, but that never happened. I find it extremely disappointing to be told something that simply isn't true straight to my face and not admit that the product is bad or simply replace the lenses or do something that both parties can be satisfied like offering to replace with small charge or any normal business will do other than blaming and lying to me. This is very poor customer service. Currently, I don't think they actually care enough to do something about it and make things right.

It has been almost 3 weeks since my LASIK procedure and I am in awe of my new eyes! I was very…read morenervous going into it, but looking back I had nothing to worry about! From the initial consultation, the staff were friendly, patient and understanding of my nerves. On the day of my surgery, Dr. Giles was great and made me feel comfortable the entire time. The procedure took less than 20 minutes and was painless. After the procedure I experienced very little discomfort and after a few days, any discomfort I did have completely went away. I experienced dry eyes for the first week, but since then that has also gone away. Being able to see is the greatest gift and I am beyond grateful to TLC for giving me the gift of eyesight. If you are nervous to get LASIK, know that I was too, but wish I hadn't been so nervous because in the end I had such a positive experience.

I am grateful and incredibly happy with my TLC-Laser Eye Center experience. They were extremely…read moreprofessional and attentive. They performed preliminary exams to diagnose the possibility of surgery. After that, they scheduled the surgery date and, finally, on the day of surgery, they assisted me throughout the procedures and, most importantly, always kept me calm and confident about the surgery. The rest was just personal nerves, a fact beyond their control or mine. However, everything went wonderfully well and according to their plan. I am truly grateful for their professionalism and passion for the work they do. Congratulations to the entire team, especially Dr. Christina La, Brandy, the doctor who performed the surgery, and the friendly lady who performed the initial exams. "I'm sorry I didn't write your name, but you know who you are." Congratulations to the entire team! Excellent work and keep loving what you do. You are the best.

I feel very fortunate that I was referred to Keamy Eye & Laser Centre in Westborough for cataract…read moresurgery. From my first consultation, throughout two cataract surgeries and subsequent follow-up appointments, I found Dr Keamy and her entire staff to be informative and supportive. Prior to my first surgery, Dr. Keamy explained in "layman's terms" exactly what the surgery would entail. On the day of surgery I was extremely nervous, however, Dr Keamy put me at ease and the experience was far less stressful than I had anticipated. Not only is Dr. Keamy a skilled surgeon, she is also passionate about what she does. My vision is far better than I expected and I am extremely pleased with the outcome. With absolute certainty I would recommend Dr. Keamy for any type of eye procedure especially cataract surgery. If I ever again have cause for eye surgery, Keamy Eye & Laser Centre is the only practice I would consider. Thank you Dr. Keamy and your wonderful staff for providing me with such great care.

For some time I have had problem with my right eye. I could not see it was like a gray vail over my…read moreeye. Made my appointment I'm very glad I did. Dr. Keamy gave me her professional advice and a plan. I'm Very Glad I chose her for this procedure. I was not nervous her whole office and the hospital were amazing the procedure last a few moments about 15-20 minutes. Had a follow up the next morning my vision was 20/35 a month later 20/20 after doing the one eye it was decided the left Eye was good and did not require surgery as initially thought. Fantastic news for me. My friends all knew how blind I was. Night time driving was like seeing UFOs flying by bright light. Now it's like 4k ultra. So Yes I would highly recommend Dr. Keamy and her office. She has changed my life. She gave me back my vision. Thank you Dr. Keamy

I am/was a long time patient at Forgues Eyecare. I initially saw Dr.Mark Forgues for many years,…read moreand now have been seeing Dr Matt Forgues for over 5 years. I liked both doctors and was happy with their care. My satisfaction with the office staff has been steadily declining over the past 2 years, however. Over the past month I have tried repeatedly to get my records sent to a specialist for a necessary procedure. The office now uses an answering machine and does not respond to my messages. I've called multiple times over multiple days. No response. They've lost themselves a good patient.

I would like to start by saying that my family has been going to Forgues for decades. We have…read morealways been happy, that is until our last few experiences. The office staff has gone way down hill. Not providing necessary information regarding the cost of services and glasses, refusing to schedule an appointment for my daughter who is having trouble seeing due to an overdue balance that we didn't know about. Heartless and rude would be the best way to describe the people I have dealt with. The word inept also comes to mind. Dr. Forgues is an excellent doctor but due to his office staff I will be looking for a new eye doctor.

I would highly recommend Dr. Papale for LASIK. I started wearing glasses in 1986. I wore contacts…read morefor over 30 years. I decided to commit to LASIK in 2016 and believe it was the best decision! Dr. Papale has a wonderful bedside manner and I really felt like we worked well together as a team. I had anxiety due the nature of the procedure, but he and his team made me feel completely comfortable throughout the entire process. I am happy to report perfect vision both near and far after almost 5 years after the procedure. There are many choices for who to choose for LASIX. If you are looking for the whole package: professionalism, expertise, communication, education, and support please consider Dr. Papale.

I have recently had PRK surgery with Dr. Papale. Not only can i see perfectly, i was also treated…read morelike gold. Every appointment before and after made me feel very comfortable. I debated for 10 years to correct my eyes and never went through with it until this year. They made me understand everything and answered every question i had. Not only was the whole process perfect, but all of the people that work there are very great to deal with. If i could give more than 5 stars, i would. Thank you again and again!

Let's talk Lasik. Granted, it hasn't even been 48 hours since my surgery, so if my eyes fall out, I…read morepromise I'll update this review. I'm the type of person where if there's even a microscopic chance of disaster, I'm certain it'll happen to me. I prepped myself for this surgery by stumbling around my house blindfolded while asking "Could I live like this?" Even with that answer being a resounding "NO," I decided to finally take the plunge before my 40th birthday. In sum, so far it's one of the best decisions I've ever made, and I strongly regret not doing it a decade ago. The experience at Clear Advantage is streamlined and professional. You quickly feel like you are in great hands and that nothing can go wrong. From the front desk, to the initial assessments with the techs, everyone is extraordinarily friendly while also emanating an air of "chill out dude, we do this all the time." And really, that's all I needed to accept the frightening proposition of lasers slicing my eyes open. The surgery itself is quick and painless. Doctor Peters calmly explains the process, you're in the chair for maybe 10 minutes, and the laser is more fascinating than terrifying. I entered the operation legally blind. Immediately afterwards my vision was still blurry, but much clearer than before. After a 2 hour, Valium-induced nap, I awoke to 20/15 vision. I only had 20/20 with contact lenses. It was a revelation. You must avoid all tv/phone screens during the first day and are on a strict prescription and lubricated eyedrops routine for the next month. It's a nuisance, but easily worth it. I live nearly an hour from Clear Advantage and chose them after a recommendation from my local eye doctor. I strongly feel like they must be the best in the region. Doctor Peters and the entire staff make the process clear, casual and pain-free. It's been nearly 30 years since I've had vision like this without contacts/glasses. Don't make my mistake and rule out this operation from fear.

LASIK. I am writing this review less than 24 hours after my procedure and have already driven to a…read morefollow up appointment sans pain and with 20/15 vision. This is all truly surreal. I was so impressed with the kindness and thoroughness of the process and staff. I initially wanted to get both eyes done but after reviewing one of my eyes they denied it due to some scarring from a previous ulcer. They noted that their practice is conservative with the patients they take and let's be honest, that is EXACTLY what you want when you're going to have a procedure affecting your eyesight. In terms of the procedure I definitely had some nerves but they truly put me at ease with explaining how quick and foolproof the technology is, if your eyes move, the laser moves. How cool? If anyone is on the fence about getting this procedure, I cannot stress enough how incredible Dr. Peters is as well as the whole staff at Clear Advantage. The 1-2 hours of discomfort after the numbing meds wore off is nothing compared to the feeling of waking up being able to see unassisted and without pain. I live a hour away and I am so happy I made the trek to Portsmouth to get this done. 10/10, do it.

I came to TLC Providence to learn my options for vision corrective surgery. From the first call…read moreasking to setup the consultation appointment, to my final post-op visit, the experience was nothing short of amazing! The staff are all friendly, professional, knowledgeable, and answered all my questions and concerns throughout the entire process. I knew exactly what to expect going in and coming out of surgery thanks to them, and the surgery itself only took about 10 minutes. I've had fillings that were way worse! 0 pain or discomfort. I'd describe the surgery itself like a slightly more complex eye exam. I opted to go with lasik over PRK, after talking with Dr. Rose (who is absolutely outstanding) and I was seeing clearly just a few hours later! Never once did I feel pressured or under informed. I couldn't recommend these folks enough! I struggled with vision since the 5th grade, and for the first time in my life I can just wake up and see!!! To me that service is priceless and the fact they deliver it with such ease and professionalism is just awesome! Thanks so much TLC, what you do changes lives, I know it's changed mine!!

10/10 most definitely recommend I had my lasik yesterday and I'm driving the very next DAY I didn't…read moreexperience no pain everyone was excellent

Avoid this doctor's office if possible. They do not take patient concerns seriously and cancel…read moreappointments without notice. I was referred to Dr. Nisarg Chhaya, MD, and scheduled to see Dr. Aaron Fay on October 20, 2025. When I called to check for earlier availability due to my worsening vision, I was shocked to learn that my appointment had been cancelled without my consent and pushed to December 9. This behavior is egregious, irresponsible, and disrespectful. It shows poor communication and lack of professionalism. Patients deserve better care, transparency, and accountability.

Staff wasn't friendly, assistants and doctors were not confident, had personality questions on the…read morequestionnaire about how much of a perfectionist the patient is. When I asked about this, they told me perfectionists don't do well with Lasik. I was not the only one who was upset by the customer service- one lady walked out saying that it had gone downhill. I almost left halfway through the appointment. The lasik is cheap because they don't cover prescription or touch up if needed. You also have to drive 1.5 hrs + to another office for the procedure. I highly suggest paying a bit more and going elsewhere. I'm not usually picky when it comes to minor things or events, I'm not even sure I've written a Yelp review before, but when dealing with my eyesight and SURGERY, I expect a lot more.

The LASIK Vision institute did my LASIK surgery a week ago. Dr. Varr and the entire team made the…read moreentire process so easy. I had terrible eyesight before the surgery and I have a neuromuscular disorder that can cause double vision. We decided to correct both eyes for distance rather than one for distance and one for reading due to my risk factors with double vision. I will continue to need reading glasses but in the week since the surgery, I have 20/20 vision for distance and I am beyond pleased with the result. I see better now than I have since 4th grade. The procedure itself was fast and relatively easy - I didn't love the procedure but Dr. Varr counted down each step of the way and it was fast. I do have greater light sensitivity but that should eventually fade. Overall, I would do it again in a heartbeat. Great staff, good experience (I can't say great since I don't think anyone, including me, truly enjoys having their eyeball operated on), and exceptional eyesight. Do yourself a favor and get LASIK at the LASIK Vision Institute.

Folks, do your research before going to this place. I wish I had. This business is not BBB…read moreaccredited and it's not surprising why after my experience with them and after reading the BBB complaints. I had a disappointing and truly weird experience with this LASIK provider. The staff used high-pressure sales tactics, pushed a credit card I wasn't comfortable with, were wildly disorganized, and were unclear about scheduling and payment plans. The day of my surgery, they claimed I needed another eye exam--despite already having one during my initial consultation. They got me confused with another patient and the woman who worked there seemed like she was confused about everything happening around her. Wasn't feeling super confident at this point but I was already there and prepped. A minute before my surgery they suddenly decided I was no longer a LASIK candidate because of some major issue with my eye they doesn't seem to exist according my actual eye doctor and they didn't appear to see during my eye exam during the consultation. Weird? They recommended a different more expensive procedure instead. That was the final straw. I walked out and requested a refund for the deposit I already provided them. The overall experience was disorganized and sales-driven rather than patient-focused. I'm glad all of that happened actually because I didn't bother to look them up on BBB until after all this happened. Had I seen the BBB complaints before hand I would never have proceeded on the first place.

I would highly recommend the Eye Store. It was my first time there and John was very friendly,…read moreknowledgeable, helpful and accommodating. Dr. Shah Did a thorough exam and was very good at explaining what he found and what my options were. I was even able get a new pair of glasses a new prescription made while I waited. That was a huge bonus. Overall a very good experience.

I saw a negative review from six months ago and honestly thought they must have been talking about…read morea different place, because John is the absolute best. Every time I walk in, he greets me with a smile and genuine kindness. I've had numerous pairs of glasses made here, and he has never tried to upsell me or overcharge me. It's just not that kind of place. Great service, honest people, and someone who truly cares about his customers.