This place cares my father in law who had poor vision. They did a great job. So kind and…read moreunderstanding. They handle the patents like they were from their own family.

My appointment was scheduled for 2:05 PM. I waited over an hour and a half before I was finally…read moretold that I was next in line. However, I continued waiting while three more people were taken ahead of me. I completely understand that offices can get behind, but having a scheduled appointment, waiting that long, being told I was next, and then watching several others go ahead of me was extremely frustrating. Better communication and respect for scheduled appointment times would have made the experience much better.

I had a great experience at Kelly Vision Center! My glasses prescription is unusual after cataract…read moreextraction and lens implants in both eyes 16 years ago and detached retinas and laser weld in both eyes, the right eye being more recent in 2019, and then having scar tissue pull a small hole in the retina in 2024, which was resolved by steroid drops. Not mention astigmatism in both eyes. But they took time with the refraction in December 2025, and now I have a great pair of progressive lenses that leave my readers in the case and give me so much better vison than before! Came to Kelly Vision Center after years with a much larger and better known eye institute ;) which was also good but which my new insurance no longer covered. Kelly Vision Center is top-notch, and I recommend them to anyone in Madison, Goodlettsville, and farther.

Although I haven't been in yet, I am excited about my visit to come. The receptionist Darby was…read moreawesome and made me feel like I have found a new place to call my Eye Home. Looking forward to meeting the staff at Kelly Vision next week! Taneshia King

Kathy did a wonderful job helping me find two new pair pairs of glasses. She was very knowledgeable…read moreon the different types of lenses that would match with my prescription. Helped me pick out the pair that looked the best despite the cost. Didn't pressure me. She even took the time to fix an old pair of glasses that was broken that I hadn't bought from the shop. I got two pairs of glasses for the price of what I would've bought at my normal eye doctor. Great value and service. Highly recommend!!!

I like the staff. They are usually prompt and the wait is minimal. They have a good selection and…read morethey are pretty helpful. The building could totally use an upgrade but the prices are great and they price match. Also parking is plentiful and free.

Great customer service. The front office staff is knowledgeable and helpful. They are quick and…read moreefficient. Definitely recommend.

I have moved around quite a bit and have been to many optometrists all over the country; Dr…read more Phillip R Hammond's office provided me with the BEST care I have ever experienced. I see better now than I have since before I needed a prescription! Calling for an appointment was easy and the receptionists were genteel and informative - plus there was free coffee! (Thank you for the coffee). They accepted my Humana vision insurance and were always quick to inform me of any extra costs I could incur or savings for which I was eligible. Dr. Hammond and his assistants were wonderful! Friendly, obviously caring, thorough, and competent. Dr. Hammond was especially good at not just making me feel comfortable, but also confident. In the end, my prescription for both my glasses and my contacts were a tad better than 20/20. I was actually distracted driving home by the detail I could see in distant foliage. My follow-up was just as easy and informative. The receptionists explained a rebate for the year supply of contact lenses I purchased, and I was able to get back $55. I appreciate the great service and sincere care I received from the entire Hermitage Eye Care team. I highly recommend them!

Love this small office. They welcome you immediately, call you by name, want you to feel safe and…read morecared for. Professional care. They always help pick out the perfect frame for your face and your personality. The kind of small town care you want with none of that small town feel.

If I could give Dr. Harris (and Ms. Cynthia) 6 stars then I would! I took my 6 year old son in…read moreyesterday for his very first eye exam. I could not have asked for a greater experience. Cynthia at the front desk was so friendly, helpful and knowledgeable. Dr. Harris was very thorough and patient. I have had glasses the last 3 years and I dont feel like I've ever had a proper eye exam anywhere else after how thorough he was in my son's exam. He made my son feel so comfortable. He talked us through the whole process and explained everything to me along the way. He also kept my son involved in the process, telling him how to take care of his glasses and how they would help with him. At the end of the exam, Cynthia went through all the glasses that my son wanted to try on (there was quite a few and he was a little picky) and encouraged him to pick the ones that he loved the most. She helped make the process of picking his first pair of glasses a more relaxed, exciting process. We were never rushed and I never felt like we were just money in their pockets. I cannot brag enough. This office truly showed great patient care. I work for doctors myself so I am always thrilled when I step into an office that makes me feel as comfortable as if I was in my own doctors' office. I couldn't be more thrilled with our experience and I have a little boy SO excited to get his new, first pair of glasses soon. I HIGHLY recommend Dr. Harris!

I've been going here for years, 10 to be exact. I originally started seeing Dr Stamper the first…read morecouple years but moved to Dr Burgon when I had to reschedule and there was no other availability. Both doctors are amazing! My kids see Dr Uhl and she's great too. The staff are very professional and they have some really high tech equipment that makes exams a breeze. The only negative is that you have to book your appointments months in advance, but that just means they have lots of clients, which is a good thing!

I had an appointment on 5/9/2024, From the time I walked in to the front desk to the time I left I…read morehad a 5 star experience. The girl at the front was very nice, The other gentleman at the front desk was also nice even though he was an Auburn fan. lol Then there is Michelle and Amber they were rockstars they went over everything in detail and answered all the question I had about what my insurance covered. Dr.Stampers crew gets 5 stars . I would definitely recommend them to everyone I know.

We visited Look East after my mother broke her glasses while vacationing in Nashville. The optician…read morewas very nice. My mother's glasses were fixed within minutes and at no charge! Excellent, friendly service!

I had a great experience with this office while traveling from out of state. I unexpectedly needed…read morea pair of contact lenses, and they were incredibly helpful. My eye doctor faxed over my prescription, and they were able to get me a pair the same day. The entire staff was kind and friendly! I highly recommend this eye doctor office!

Best eye care in Hermitage! You are greeted with a smile as…read moresoon as you walk through the door. While being processed, I was asked how I was and if I had done anything exciting since my last visit which was a year ago. You def get personable service here. Dr John and Dr Terri are a husband and wife team who give excellent care. I enjoyed the visit with Dr Terri today. We discussed my vision along with my overall health to common interests. See you next year!

office is not organized, they can't find my records , called few times nobody answered and no one…read moreworking ,every time it goes to voice mail. they are not professional at all.

My husband and I have been patients since Precision opened in Mount Juliet. Both Dr. Amber and her…read morehusband are amazing Doctors. I would highly recommend them for all of your eye needs. Jeff and Tammie Willis

This office was able to get us in a week from calling, which was helpful! They also did really well…read morewith our 2 year old. They tried to have fun lights to distract him. Definitely recommend it for littles!

Don't expect good customer service at this location. Everyone looks like they hate their job every…read moretime I go. Ordered contacts and received no receipt or even a time frame on when they will arrive. Just told to wait. I'm still currently waiting.

The eye DR.was great. Actually getting glasses is a nightmare.After waiting for two hours,gave up…read moreand left. This is the most unprofessional place.