I've used this location for annual eye exams and to purchase glasses and contacts for the past few…read moreyears. I've rarely had a problem scheduling an appointment to fit my needs. The prices on some items (glasses) are a bit higher than some of their competitors in the storefront scene but I'm hoping that just means they're higher quality. Exams are a bit pricey but I imagine consistent with the field--I always pay more for a visit to the eye doctor than I do for a visit to the family doctor even with vision insurance but I assume that is an insurance issue rather than an issue specific to this establishment. The doctors and nurses I've interacted with as well as the front-end employees here have all been friendly and efficient during my visits. I have occasionally had issues with order notification---that is, calling to see if my glasses or contacts have arrived only to be told "oh, yeah" (I'd have expected the call from them prior to my call). Clean establishment in a decent location and I will likely continue to use them for my eyecare needs while in the area.

Great Service Always- The Doctors are Great and the staff is always very helpful.. Would Recommend…read morefor Any Eye needs!

I really look forward to seeing Dr. Hyatt each year. He has taken care of my eye needs for several…read moreyears. He referred me for cataract removal and did great follow-up. His staff has been friendly and very professional.

Dr. Hyatt/this entire clinic is AMAZING, ethical, affordable/works with you and small plus? SUCH a…read morepeaceful waiting room to sit in with YouTube Nature magical video's on a wide screen TV and gentle music = rate a ++++ experience!

Great Doctors and staff everyone is very pleasant, always clean and tidy, plenty of hand sanitizer…read morearound for use.

Always great service whether it b yearly, every 6 months or as needed. Dr Young is the best…read moreophthalmologist and I cannot imagine having to see someone else. He wasn't the first ophthalmologist that I saw, nor the 2nd but he will be my last.He is excellent at what he does and he is a good person. I remember when I had knee surgery and was n the pre-op suite where they get patients ready for surgery and I heard Dr Young saying a prayer as his patient wanted him to say a prayer and he said a really nice prayer for her and that has always stuck with me as to the caliper of a person as well as a doctor that Dr Young is.The office staff,the contact lens staff and Dr Young and his staff have always been so thorough and respectful even on days when I wish that I never had to see another doctor for any reason. I will not ever go to another ophthalmologist as long as Dr Young is in business. He is excellent and I can't imagine where my vision health would be without him and his staff.

Best eye care in Hermitage! You are greeted with a smile as…read moresoon as you walk through the door. While being processed, I was asked how I was and if I had done anything exciting since my last visit which was a year ago. You def get personable service here. Dr John and Dr Terri are a husband and wife team who give excellent care. I enjoyed the visit with Dr Terri today. We discussed my vision along with my overall health to common interests. See you next year!

office is not organized, they can't find my records , called few times nobody answered and no one…read moreworking ,every time it goes to voice mail. they are not professional at all.

I've worn glasses since I was in 2nd grade. I have extensive experience in the eye-checking arena…read more I was in need of an optometrist in Nashville, so of course I turned to the internet. Donelson Eye Care had the best reviews, and as a bonus they are right down the street from me. So I made my appointment and crossed my fingers. I LOVE THESE PEOPLE! BEST -- THE BEST -- eye appointment I have ever had. By the time I left, I felt the entire staff were friends I'd known for year. Friendly, knowledgeable and caring. They have way better technology than any of my old optometrists had, and they took the time to explain every single test. I learned more about my eyes in half an hour than I'd learned in 20+ years. When they informed me my "month long" contacts were actually two-week contacts (I had no idea!) and I was wearing them too long... they weren't condescending, mean or rude. They told me gently and with a great sense of humor that didn't make me feel dumb at all. It was just a light bulb moment. I don't care where I may live in the middle Tennessee area... I will make the trip to Donelson Eye Care without hesitation. Love 'em!

We went here because we found info about vision therapy on the website and it was close to us. I…read moreasked several times if having an eye exam is what's needed to proceed to vision therapy. I was told yes multiple times. I repeat-- MULTIPLE TIMES. So after paying $200 for the eye exam that insurance didn't cover, I was told that the eye doctor saw no issues and no need for vision therapy. UM-- excuse me sir-- you're not a vision therapist. And I already knew vision therapy was needed. My child has multiple learning disabilities and is neurodiverse. we have gone through countless therapists and tutors and finally had a huge evaluation done and it all pointed to several issues including a need for vision therapy. so I didn't really care what some eye doc said if it wasn't even him doing the therapy-- we were told that we needed the exam before we could proceed to vision therapy so we did it. but I was annoyed. So fast forward-- I find out AFTER paying $200 for a bogus eye exam (tell me again how you understand severe dyslexia and expect a child to know how to respond with "better or worse" when they can't keep their eyes focused to begin with....) I DIDNT EVEN NEED THE EXAM because the vision therapist would do one himself AND I didn't need them to refer me!!! The eye doctors assistant was the one who told me this over the phone and I was so upset. I get it that it sucks to have an upset parent on the phone but the assistant was so rude I could not believe it. So incredibly rude!! As a parent of a child with special needs who has spent thousands to get answers and the assistance she needs to thrive in a world that is not made for her, I was SO upset. just an absolutely horrible experience and I would gladly drive anywhere else to have someone who is actually knowledgeable about the things they advertise in their website. Horrible office. Do not go here.

I brought my daughter here to get her eyes checked after moving to the Mount Juliet area. The…read moreoffice is conveniently located and has good options for eye glasses and appointment times. The machines they are using are good and she got a good quality of care from her doctor. The staff helped her with picking out a pair of glasses she really liked and helped with our insurance to understand what was covered. They also offered an insurance for the glasses since they saw how rough she was with her last pair. We've since been back for an adjustment on the frames and they were very helpful. I will come back here when it's time for my eyes to be checked.

Dr Pete was wonderful with my 11yo son. He made us feel at ease and (unlike other doctors) not…read morerushed. He took his time explaining everything to me and my son in terms that both could understand. The eye exam was thorough with a solid recommendation at the end for today and what to expect in the future. I am glad that we switched eye doctors for our family.

We love BEC. The eye doctors are very kind and super knowledgeable. Our family has gone here for…read moreseveral years. A few years back our daughter had a very serious situation with her eye and Dr. Boerman went out of her way to take care of her. So grateful for them! Highly recommend!

Sadly BEC just ain't the same anymore. No personal connections or conversations - just a quick eye…read moreexam and your out the door.

Love this small office. They welcome you immediately, call you by name, want you to feel safe and…read morecared for. Professional care. They always help pick out the perfect frame for your face and your personality. The kind of small town care you want with none of that small town feel.

If I could give Dr. Harris (and Ms. Cynthia) 6 stars then I would! I took my 6 year old son in…read moreyesterday for his very first eye exam. I could not have asked for a greater experience. Cynthia at the front desk was so friendly, helpful and knowledgeable. Dr. Harris was very thorough and patient. I have had glasses the last 3 years and I dont feel like I've ever had a proper eye exam anywhere else after how thorough he was in my son's exam. He made my son feel so comfortable. He talked us through the whole process and explained everything to me along the way. He also kept my son involved in the process, telling him how to take care of his glasses and how they would help with him. At the end of the exam, Cynthia went through all the glasses that my son wanted to try on (there was quite a few and he was a little picky) and encouraged him to pick the ones that he loved the most. She helped make the process of picking his first pair of glasses a more relaxed, exciting process. We were never rushed and I never felt like we were just money in their pockets. I cannot brag enough. This office truly showed great patient care. I work for doctors myself so I am always thrilled when I step into an office that makes me feel as comfortable as if I was in my own doctors' office. I couldn't be more thrilled with our experience and I have a little boy SO excited to get his new, first pair of glasses soon. I HIGHLY recommend Dr. Harris!