I took my ASD son here to get his eyes checked and I must say Dr. Viveros was absolutely AMAZING!…read moreShe was so patient and understanding. My son has a hard time sitting still for too long he was able to get up, move around, stim if he needed, he was given the time he needed to regulate himself so that he could continue his exam. She broke his exam up into multiple seasons so that he would be able to tolerate the exam and become familiar with her. It worked we were able to find out if he needed glasses. Her assistants are wonderful as well they were so patient and kind. I would definitely recommend this eye care center for everyone, especially those with special needs.

Do not come here; your wallet will thank you. There are several other options in our area where the…read morestaff is not rude and they won't behave as though it's a privilege to belong to their practice.

I have been meaning to write this review for a few weeks now. I wanted to express my sincere…read moregratitude to both Dina and Rob. They were both so wonderful and have patience of saints working with my son and the time and effort they provided. They are both an asset to this company. I needed to get this review in because they truly deserve the praise and recognition. Thank you again for helping my son Lapell and making his experience a great one.This is for the West Lone Branch location in New Jersey.

Everyone was very nice except for that. They did not check my insurance coverage. I'm normally…read moreallowed one exam a year with my coverage but not at American best had they told me I would've gone where I was covered so I ended up paying out-of-pocket. I did not like that that they did not Inform me.

I have purchased glasses here a few times. Recently I went for a repair of said glasses. Most of my…read moretrips into the store I note optical department short staffed. This trip was no different while I waited for the rep to finish up with a customer. After about 15 minutes waiting without being acknowledged I decided to leave & return later as I had other errands in the area. That being said, when I returned the gentlemen was free and was more than happy to make the repair needs, free of charge. The optical department appears to be an add on and not really part of BJs. You can get an eye exam but you would benefit with an appointment. They do have a decent selection of glasses.

Totally acceptable chain store* to pick up glasses/contacts, with the usual upsell gimmicks…read more So it had been forever and a day since I had a pair of new glasses, and having the worlds most super generic, yet incredibly comprehensive eye insurance (thanks hospital employee life), I was urged to visit this generic store..via the aforementioned generic insurance companies bland website. Are you sensing a trend yet. Not finding any independent optometrists in my new area, I let out an audible sigh and resigned myself to my new suburban fate. Literally every other chain eye store (there are quite a few of them around, all having the same name of course), had a few weeks wait except for this one so, I made an appointment. This of course was quickly cancelled due to a snow storm and rescheduled for two days later...wait do you think the other chain stores had open slots they were holding, and I might have been able to to go to an even closer one? oh well. I went in for my eye exam and glasses/contact fitting, which of course cost so much more than I remember: "Oh yes, your insurance covers "normal" contact fittings for 40$, however "disposable" contact fittings are 300 but don't worry, you get it for 182" - who uses glass contacts these days? This always has felt like a giant scam to me but again, whatever. Expensive script(s) in hand, I went up to the nice enough sales folks in the chain store who proceeded to find glasses to fit my giant head**. Pair secured, we sat down to check out and I legit saw the nice man's eyes go wide. "Oh what wonderful insurance you have". My glasses then went from ~180$ to ~300$ and now included blue light reflective ultraluxe x-ray vision addons...to which I asked "why" and had all of those fun features removed. I will miss the ability to see though walls, but let me tell you the pair I have work great at night none the less. So yea. Go in with the expectation that you will spend more than you planned on (amazing insurance or not) and that they will 100% try to upsell you on everything. If you're cool with that, then you can certainly get a nice a pair of glasses here and they will be ready to go in an hour or so. _____ *The Doc in the back ran an independent practice and was very very nice. **My mom legit calls me Mr. Met, and will send me GIFs of Mr. Met out of the blue with zero context and zero follow up. Thanks Mom.

Good service. Can't make glasses while you wait. Takes about 1 week. Other lens crafters are same…read moreday.

I just purchased glasses from eyes first in Long Branch and the service was great. Irene helped me…read moreand I didn't feel rushed or forced to get something that didn't suit me. It's the 1st time I've been here and would definitely come back.

The person at the counter was rather rude. I had a good experience with the doctor…read more Called to get an appointment for a family member and the receptionist was abrupt. Then a condescending woman came on the phone and treated me like I was bothering her. That's when I made the decision to find another office for our family. Consulted the neighborhood Facebook and found a great doctor and helpful, kind people who are glad we are there. Kindness matters.

No complaints medically but I give them one star for professionalism. I've seen and heard arguments…read moreamong the staff and it has only become worse. Two of them were very loud and on the edge of a fight. I have enough conflict in my life and I don't need to see it in front of me at my eye doctor office. It is obvious the office manager and doctor do not have things under control. It's supposed to be a professional office.

I needed two pair of frames for my new prescriptions, one for my computer work and one for everyday…read moreuse. Kim Jacob at the Freehold store greeted my wife and me and was VERY patient and informative as I tried on countless frames. We came back a week later to pick up my new glasses and Kim greeted us like old friends - great memory! She adjusted the arms on my frames and all is good. All in all, a really good experience. Highly recommended and lots of thanks to Kim.

First time here. Well nothing like realizing your getting older and so are your eyes. I needed a…read morenew prescription and exam. This place made it so easy and a breeze. I called this morning and was able to get an appointment for later on in the day. perfect. They sent me a link for paperwork via text message, filled it out took all of 5 minutes. Awesomeness. I arrive and receptionist goes over paperwork I sent back. I sit and wait for a few minutes. The tech set me up with some eye charts and machine etc. Then I went to see Dr. Greenfield who is absolutely the sweetest, kindest professional person I ever met. We talked bout my last visit to eye dr.s, which I guiltily admitted it had been way too long. She put my head in the machine and away she went with her stuff. We talked for a bit, said my eyes weren't that bad just needed to kick up the script a notch and I was done. Easy peasy. Now settled the bill and got my script to go over to the actual eyeglass people. All I wanted to do was keep my frames and replace the script in the lenses. Unfortunately the machine was done. ok..so She made a copy of my script and took my name n number to call me when the machine is back to working. Now it's just hurry up and wait...All in all the doctor portion was awesome, having a machine down, that took a star away. Anyway definitely a worthy check in to see Dr. Greenfield.

Dr. Kraus was great and thorough in her exam. Will definitely be back for followup appointments.read more

Eye doctor is very good. However the service is terrible. Ordered glasses on 11/28 & never got a…read morecall that they arrived at the store. I called 12/23 to find out they received the glasses but never scanned them into their system.