All the staff are very good and friendly. Nice atmosphere…read more The waiting area is warm & welcoming with free coffee The exam room are very nice with the latest technology.

Always great service from the entire staff at Solo Eye Care. Highly recommend!................read more

Dr. Patel saved my vision!…read more I've been going to Red Eye for many years. The service has always been good, and I like the photos they take of the inside of the eye to look for changes year-over-year. But this is only the tip of the iceberg. On March 8th I took a blow to the head. Seemingly nothing much. It hurt. It was annoying. I got on with my day. But, the next evening I noticed a flash of light kept popping up in the corner of my eye. A quick Goog told me it was likely an issue with my retina (none of the usual "it could be a cold, or cancer--just the one thing). I made an appointment online and Dr. Patel took a photo inside my eye. There was nothing to be seen. However, 2 weeks later as I sat at my desk minding my business, I saw a black wavy line in the corner of my eye. Something that moved with the liquid in my eye. Moments later, that black line was many fine black lines spider-webbing across my field of vision. In another minute, it was gone. I emailed Red Eye to see if I should panic now or sleep on it and then panic, not really expecting a reply since it was close to 5, and within a few minutes Dr. Patel called. She had me come in at 10am the next day, HER DAY OFF, 4 HOURS BEFORE HER FLIGHT. I was worried I was interfering with her vacation, especially if it was nothing, but she insisted. And it was not nothing. My retina had torn. Nothing could have been done to prevent it, but now that it happened, she acted quickly. She called and got me an appointment at Chicago Retina the same day. When I got there, the ophthalmologist said the tear could have become a far more serious detachment in a matter of days or even hours. I was able to get laser surgery that day to prevent further tearing. If Dr. Patel hadn't contacted me immediately, insisted I come in, sacrificed her time off...lots of "ifs" could have resulted in a delay in treatment that could have led to much more serious damage. I'm so grateful to her!

I have been coming to Red Eye for a very long time, at least 15 years. Dr. Gifford is the absolute…read morebest. I recently made 4 appointments and had to cancel one due to a scheduling conflict. I emailed about a week ahead of the appointment and received a response the same day adjusting my schedule. The day before our appointments, I received a text message confirming 2 of 3 of my appointments, but for the wrong times. I called and was told that I still had 4 appointments. I had to resend the email removing the 4th appointment to avoid a cancellation fee. Then I was advised that my insurance wasn't accepted, the day before the appointment. It is very difficult to get my entire family in on the same day for our vision checks. To be told rather flippantly that "this is our process now" that they don't run the insurance until the day before is pretty surprising. I'll take my 4 appointments to Oak Park, where Dr. Gifford sees patients a couple of times a month. The smugness of the person on the phone was really special. When Dr. Gifford owned this location, I didn't have these issues. Very disappointed.

Caring Extremely confidence Receptionist are wonderful…read moreDescription of your care well understood just all around excellence.

Dr. Andrew and his team are the best! He has been helping me keep my eyes healthy, especially since…read moreI have a high rx. I highly recommend!

Excellent team at Pearle Vision - Old Town. Members of my…read morefamily have received quality eye care along with friendly and courteous service. Thank you to Todd Hungerford O.D., and members of the Pearle Vision team at Old Town; Teara, and Kaniasha for being informative regarding my family's insurance coverage.

I came to Pearle Vision to have my 13 year old son eyes checked. We didn't use insurance, the cost…read morewas $107. A lot less than I thought it would be. Of course the price is more if you get lenses and glasses. The office is very professional, clean, warm and inviting. It's very spacious, a lot bigger than it looked on the outside. The optometrist was very sweet to my son. We were seen immediately, so no wait time. Delilah was our tech and she was exceptional. Friendly, helpful and made us laugh. My son had a comfortable experience and that's good enough for me. I definitely recommend Pearle Vision.

I have tried 5 different optometrists in 5 years and have been very disappointed in the service,…read morethe doctor, and their inability to take the time and effort in my exam or in giving me the correct prescription. The experience has felt like I'm just person they could jam into their schedule and conduct a quick exam with little knowledge, try to sell me the most expenses products and get me out of the door. However, this place was a breath of fresh air! From the moment you call the office to schedule an appointment to the service, the doctor and everything else related to my appointment was amazing. The office staff is so friendly and will go above and beyond to help you. The doctor was great - very knowledgeable, friendly, took her time in truly explaining why and how she conducted each procedure, showed me in detail the results of my test. Additionally, they are doing a great job in making sure patients are safe during these Covid times. I finally have the correct prescription for my contacts and can see!

Very punctual, clean and organized practice. Dr Asano explained what we were doing and why at each…read morestep in the exam. I was very comfortable with all of the staff. They also helped me to pick out two new frames of glasses. Their glasses selection was more interesting than what you see in some shops or somewhere like warby Parker. So glad Yelp led me here! There is metered street parking outside and is located about a block down from the food stretch of Fulton market.

First eye exam in almost 5 years. Obviously technology has changed and Wear Eyewear had all the…read morelatest gadgets. Dr. Natalie was awesome and explained the benefits of the new machines, ways they help long term, etc. she was also super personable and lovely to work with. The sales staff were also great, helping me pick a great pair of frames and getting me exactly what I wanted. I don't think I got the gentleman's name but he was also amazing and great to work with. The selection of frames they had were very extensive and you're bound to find the perfect pair for you. Their office was also very welcoming and clean :) If you're in the city, I highly recommend Wear Eyewear! Great practice with great people!

They need to fire their rude staff and treat everyone that comes in their establishment with…read morerespect. There no excuse for bad behavior. Jasmine and Keisha should be terminated. If this is their standard practice it is a wonder that they get any business. I will tell everyone I know to avoid this horrible place.

Had Shingles. Saved my right eye…read more So there's that! Ha! Nice going "Colby!" He is a devilishly handsome doctor w/ a gentle bedside manner. His father (still alive) must be thankful.

One of the physicians at Kraft Institute solved a long term and regularly irritatingly problem for…read moreme. My eyes itched as I woke up, in the afternoon, at field work at nature center, at night - almost all darn day. Other physicians and PAs have suggested allergy medications, ointments and ocular specialists. Failing to find such a physician in my own service, I chose a specialist based on Yelp and Google reviews. He noted an irritation on the edge of the eyelid and suggested cleaning with baby shampoo followed by warm compresses as necessary. Son-of-a-gun, it worked!!!!!

I love West Loop Eye Care! I saw Dr. Shah and she was really phenomenal. I felt like she was very…read moreempathetic and actually listened to my concerns. She worked with me to help figure out the best course of treatment for my dry eyes. All of the staff here are wonderful. They are kind and efficient. When I had an insurance issue, they worked diligently to ensure it was resolved. I really appreciated how proactive they were, so I didn't have to spend a ton of time fighting with my insurance. I highly recommend West Loop Eye Care!

There was a phone person/receptionist here when I called to ask for information and to make an…read moreappointment who was so friendly and helpful, like literally one of the best customer service people I had ever interacted with. He was awesome. That guy left such a strong impression of the place I went with it. The overall experience I had here was good. Everything was smooth, I got my eye exam as needed, they processed the insurance without a hitch. I would definitely return here for subsequent eye care. The optometrists were all great, but the real MVP was that phone guy. OVERALL: 9/10

I was having some anxiety before my appointment. I dint like anything covering my eyes or near my…read moreeyes. Dr. Park was absolutely amazing. He made my appointment fun & relaxing. I will definitely recommend Dr. Park to anyone who needs an eye exam. The staff was very friendly & helpful. And the office smelled amazing, was very clean & professional. Definitely a place to go when you need to be at ease.

Very professional staff that takes their time with fitting you to the right pair of frames and…read morelenses you actually want to wear. John is amazing, and very patient.

Since my cataract surgery, I can't be outside in the Sun without my Sunglasses. A few weeks ago…read morethey fell out of my pocket and I accidentally broke them in half. Since I'm not in Chicago, I began to panic...I shipped them back to Dr. Shira and within a week she was able to place the lenses in a new frame and return them to me. It's not just the outstanding service, the excellent inventory and the value...Dr. Shira truly cares about her patients with integrity and courtesy.

Being new to Chicago, I spent time researching optometrists in the area, and I'm really glad I…read morefound Dr. Shira. My experience with her was excellent, she was knowledgeable, efficient, helpful, and very thorough during the exam. I ended up getting a new glasses prescription since my vision had changed slightly. Dr. Shira was incredibly kind throughout the visit, and I felt well taken care of. Highly recommend!