Went in to cancel my home internet service, it was quick & easy and James was very nice!read more

The credit card I used to autopay Xfinity mobile was compromised . I went online (Xfinity site) to…read morechange my payment method. I tried multiple times to fix the issue. I tried later in the day. I tried multiple times at various intervals to correct the issue. I was at it for two days until I finally had to physically go to the Xfinity store. Really? Must be using a dumber than usual AI bot. Below is an image of the error message. Xfinity lost over 1.3 subscribers over the last three reported quarters. Now what do we think drove that mass departure? No service. No quality. No value.

Friendly and professional service at a fair price. Happy to cut the cord with their help.read more

Jaun is a rare individual who knows homeantenna installation inside and out. We now pull in all…read morelocal stations from Longmont, in higher definition than what xfinity delivered and for free!

I was forced to use this ISP service in order to access my own domain when using a QWEST DSL…read moreaccount. From day 1 I have had nothing but problems with their billing. They can't seem to get it right, or they claim that my credit card is not valid after using it for months to successfully bill me for service. I called them to complain about excessive bandwidth charges and they said they would "get back to me" to let me know what had occurred and what could be done to resolve it. They never called. I had to call them repeatedly and finally just gave up after the 5th call. The worst part is that they are completely incapable of just picking up the phone to call me (I have to call them) or even sending me an email when there is a problem. They simply just mark my account with LATE payment status and add late charges. No one could be bothered to just call me to let me know they were having problems with the credit card (that had not changed in years). They are nice enough on the phone, but their service is DOG SLOW and their accounting department is completely incompetent in every respect. No excuse for this sort of incompetence.

I've been using Indra to host my web servers for over 5 years now. The service has been great!…read moreNetwork connectivity has been rock solid and I'm able to get touch labor whenever needed. When they migrated to a new building, it went off without a hitch.

More like ZERO, CenturyLink doesn't deserve 1- star. Their service, customer support is 1- big pile…read moreof SH_T. Constant internet outages, and no customer support (Live, actual person) to remedy the situation. Support services are off-shore, and they only read through the standard prompts, asking if the modem has been re-booted (duh?). The standard response is there is an outage in the area, and it will be resolved by 9 am the next day, which comes and goes, only to have Support give same response the next day, and the day after, day after... A SH_t company, with SH_t service, and SH_t support.

If ZERO stars were available..... it would be appropriate for Centurylink. ANY time you try and…read moredownload ANYTHING, the service drops to between 2 an10 download. Absolutely ridiculous and they will do NOTHING about it if they do not see it on their tests. What a CROCK. Worthless and they do nothing to try and make things better.d

After purchasing an Apple Watch, a couple of doors down from the Verizon store, I went into Verizon…read moreand the gentleman Hugh... Was a fabulous help not only did he talk me into keeping my current plan but he told me I had no reason to purchase the Apple Watch Wood cellular data since I always had my phone with me. I went back to the Apple Store exchange my watch and saved about $300. This gentleman is totally honest sincere impatient the Store needs to give him a raise, and if he's not already the manager make him the manager!

We had a family crisis this week in which my husband's iPhone was lost. We needed an immediate…read moresolution as we feared its data could be compromised even though it had a passcode. Between the Apple Store and the Verizon Store, both conveniently located in the same shopping center, we went about handling it ASAP. I chose Verizon first and as we had had Brunch earlier at Alpine Modern, also in the same location and where it was lost. I immediately walked across the lot to Verizon to shut off its usable connection as it is on my account. When that was successful, and we purchased a new phone, something he was to need soon anyway, we went to Apple next to have it physically locked so if it had been found then stolen, it could not be reused. Apple was very helpful in setting this all up for us. We went home satisfied that our line was protected too. Apple has provided us much help over the years and so has Verizon. In person, works best for us and nice they are both close by. In the morning we went back to the cafe to try one more time as Apple had told us that the phone was still pinging at the cafe location. The cafe had closed by the time we got to Apple the day before but we had gone in twice ourselves to look for it after discovering it missing. And no one had turned it in. First thing in the morning we tried the cafe again and yes their cleaning crew had found it the night before as it had slid under something we could not check when looking ourselves. Apple had told us if found, we could still get a trade in value paid out even though we had already bought the new phone earlier from Verizon. We went back to Apple with the phone, they unlocked it to credit as trade and issued us a gift card to our Apple account for its trade in value. Both of these large companies can help customers and for some, in person, at these Boulder locations, with well trained staff, is the efficient way to go. This was an awkward way to trade up a phone but in the end, we were able to get what we needed from both companies. I appreciate having them here in Boulder and so lucky to be able to walk between them and also near a tasty and responsible cafe, Alpine Modern's Twenty Ninth St location.

WARNING: Do not sign up with NETEO. Not only does the service not work in my area, I was told that…read moreI would receive 2 months free to "keep testing it out." I was then charged full price for this month, automatically. They also refuse to answer my phone calls, emails, and website contact form submissions to end service. Extremely shady business model, extremely poor customer service, and extremely poor internet service itself. I am having to contact my bank to stop payment to NETEO since they are ignoring me completely. It's hard to imagine that this is a legitimate business. Don't risk your money or your time with NETEO.

I have been with NETEO practically from the beginning. Many years. Their service was top notch…read more Phones were always answered and the tech support people were the best. Their communication, if you sign-up, keeps you informed of the status of the complete system. That is top notch. A few folks that had been with the company for years left the company. I feel they helped get the business up and running and left it in good hands. Something has changed. The phones are no longer picked up from Tech Support, Billing, or Sales. It seems they might be short on people. If you leave a message as the system instructs, you do not hear back. You can keep calling back and no one answers once they are open. They have a service that is not within Colorado who eventually picks up the call and takes messages only. They have no information on any details of the company, just takes a message. I hope something changes in the very near future. It is not the staffs issue; they need better support. The staff is always professional and so nice. NETEO internet system itself is great. The issue is lack of communication. It was the best out there for internet service up in the foothills. The internet service itself is great and the price is very reasonable. The heart of any company is communication and that has been lacking for months now. I hope it can be corrected in the very near future.

I have been a customer of nextlight for over a year. They are billing me for days I have already…read morepaid for. Looks like they are going down hill, poor customer service.

This makes me laugh. Terrible service - and a monopoly- they tell you that you are paying for 1g…read morebut it can only hit 700-800 - then the response is. Thats just how it works. Every company sells 1g and u get lower than 1g never ever do you actually get 1g speed? If that's true that's sad that every company out there is lying to the public? Or is it just you? Terrible quality terrible value - so disappointing that Longmont is such a thieving town. Manage your money better and stop profiting off our backs

Kudos guys and gals! Pete and his team have our IT service provider since we started as an…read moreengineering R&D company in 2001. There could not be a more competent, responsive and reasonable-cost IT provider out there. We started out with a server and a couple of workstations and have grown from there, currently running MS Small Business Server 2010 and MS Exchange. They also enabled our VOIP service through Vocalocity and our high-speed ISP through Comcast. Keep up the great work!

From the owner: Finding a network checker that meets your needs can be a challenge. Network Checker is your go-to…read moreresource in Boulder, Colorado. Whether you're looking for network support, business internet services, backup solutions, and more, we've got you covered. You can be sure your experience with us will be top tier. Call us today for more information!

Aerux used to be great, but now the technical support is horrible. As others have noted, you…read moresubmit a service tech issue complaining of the system being down, and no one ever returns the call or emails back. The only way you will get to talk with someone is by retrying your call numerous times in hopes of talking to a tech. AND never let them say they will call you back with a resolution because they won't. My internet has been down all week, and I still haven't been able to get them to resolve it. If you are in Parker as we are...start shopping around. MAVERICK is now cheaper than Aerux and is fiber, so you will get screaming fast speeds.

Aerux owns AU Wireless in Golden, but still represents themselves as the original non-profit that…read moreestablished the network and sold to Aerux in 2022. They claim 2-hour response time for technical support, but aren't available on weekends to provide service. The call center they use to provide "support" was unable to contact the company.