We went here on Christmas Day 2018. It was my wife and I, mom, brother in law and sister. We figured we would meet here before my wife and I had to drive back to Boston. First off, I realize it was Christmas Day. The restaurant was less than half full. I grew up in Springfield. This place used to be great. It must be new owners. The food was horrible! It tasted like old recycled grease. They must not have changed the grease in a year or two. The mixed rum drink was good, but that was it! There was no color or flavor in the boneless spare ribs. We all ate less then half our meals, and boxed up the rest to throw in the barrel as soon as we got home. The service was nonexistent. No refills on drinks. The few times we seen the waiter, we felt like we were bothering him. Come time to pay, waiter comes to table sayings he need the pin#! What?!? It's a credit card, not a debit card. They had two swipe machines. Some kind of game was going on. The manager did straighten it out. My wife used the ladies room. She said it had such an odd unpleasant order in it. She said it smelled of a fresh slaughter house. Are they curing the meat in the ladies room? read more

Great Chinese food . If you use online ordering the restaurant may not get thecorder as quickly as you think so if you want to add or adjust the order it can be a problem . Not the restaurants fault but there should be a better way for ghecrestaurant yO find your online order . Delivery was as listed in order read more

Tried this restaurant tonight because our normal Chinese place changed their ordering policy. Ordered sweet and sour chicken with white rice and extra soy sauce. I recieved fried rice and 2 packets of soy sauce with the meal. Their fried rice is the worst I have ever tried. The sweet and sour sauce is watery, and the chicken fingers have an old oil flavor. I threw the entire meal out. So in addition to sending me the wrong food, the entire meal was terrible. Stay away. read more

5 stars. Seriously. I do remain amazed that I'm giving stars to a Chinese Restaurant in the state of Massachusetts. My Boston friends and I have a running gag about how unbearable most of the Chinese food is; I guess it took a trip to Western Mass to find a good one. It's near my workplace. I had a lunch special, most of which are between $7.50 and $9... pretty good for a sit-down Chinese place. What I got for that money was simply bananas. Crispy noodles with a giant bowl of duck sauce. An eggroll the size of my forearm. A pile of lo mein that could satisfy Mama June Thompson's appetite. And to top it all off [literally], two strips of battered chicken! WTF? It was so much food, I almost had to say, "No, stop bringing me food! Enough!" That would have been a first. It's in an old strip mall, so Peacock is not winning any HGTV contests for décor, as one might expect. But man, sit-down Chinese places are a dying breed, so it's hard not to like this one. read more

5 stars? Seriously? On a recommendation from my family we ordered here the other week. Cheap Chinese food at it's cheapest. I'm a big fan of General Tso's and honestly am not sure I've ever had worse. The Crab Rangoon was cooked well but had an odd flavor to it. I hope there's better in East Longmeadow. read more

I remember when this place opened many years ago. I think it's still the same family who owns it. I haven't eaten "in" for years so this review is is for the food only, not service. Also, keep in mind that this place is "American" Chinese food which is typically greasy and fried (I'm sure they have healthy choices but haven't tried them). In that category the Peacock's food is excellent! The chicken fingers are always perfect; the egg rolls are large crispy fried treats; the teriyaki beef and boneless ribs are tender, sweet and salty; fried dumplings are generous and tasty; their homemade duck sauce is so good I once had a friend eat a bowl of it like soup! I'm not talking fine dining here, more like an occasional guilty pleasure. Don't expect to impress a date here, just expect tasty food! I only order from here occasionally, but when I do its a great treat! read more

waited over 2 hours for our food. never again. very disorganized. no one should have to wait this long for food ever. i understand it was a busy night, before Christmas time but, no one should wait this long for food. everyone waited, got their food before us, & we still waited. we ended up walking out WITHOUT our food. read more

Figured it was just another Chinese restaurant. Nothing special. Boy was I pleasantly surprised to be so wrong! Their pan fried dumplings alone are worth the visit. They're about 1/2 the size of my fist and delicious to boot! Also, their house rice is loaded with goodies like pork, chicken, egg, and more. I really enjoyed my visit and will be going back for sure! read more

All I can say is this is not the same Peacock that I and many others would refer to as the go to place for Chinese food in the Springfield area. The place appears to be run by a bunch of 16 - 18 year olds. We went there New Years Eve and there was only one waiter for the entire dining room. There had to be 5 - 6 kids working the take outs. The wait for food and service was horrible. When our food did arrive it was definately different than the " old " Peacock. This food was heavy with a burnt greasy taste to anything that was fried as if the oil or grease was very old. The chicken fried rice was very bland and heavy. I don't know who the new owner is but it used to be that Peacock was the bar used to measure other Chinese food restaurants. That is no longer the case as they are at the bottom now. I will no longer be dining at this restaurant . read more

Food was terrible. The rice was old , including the pork in it. The general Ching's chicken had no spice, no flavor and was entirely too sweet. The spring rolls were no good either. Our server was nice but I will not be going back!!!! read more

My late husband and I lived in the 16 Acres neighborhood for many years, and Peacock was always a good bet for great food and service. Went back with my friend today, and so sorry to see how things have changed. The food, as usual, was amazing, but the service was absolutely awful. We sat for about ten minutes before we got tea or water. In another ten minutes we put in our appetizer order only because we asked for it to be taken. Our server was oblivious to the fact that we were even there. Our appetizers arrived in another ten minutes. Ten minutes seems to be the usual timetable. It does NOT take that long to ladle hot and sour soup into a bowl, or to steam leek dumplings. Both, however, were excellent. After dropping off our apps, he didn't take our order for another few minutes. By the time our entrees came, we were so filled up on wontons and our appetizers that we barely touched them. My vegetable pad Thai was wonderful and I'm so pleased that they have it. At least I have food for the next three days. Annie got shrimp balls, spare ribs and chicken wings, which, being vegan, I couldn't try. She says they were every bit as good as I remember. Speaking of being vegan, Asian and Indian restaurants are usually great for food I can eat. I can usually get General Tso's tofu or something similar. Apparently, not here. Our server, while not rude, was also not even minimally friendly. Our check was $36.00, for which I would normally have left a $10.00 tip. I left $5.00, only because I couldn't leave nothing. Customer service is the hallmark of a successful restaurant - or any business. Peacock's owners need to learn this. read more

I am sad to say that I no longer enjoy this place. I grew up for the last 20+ years with this being the ONLY chinese food place I would enjoy, but I have finally admitted to myself that the ride is over. The food quality has changed drastically for the worse in the last 3-5 years. It is no longer consistent. I've actually felt quite ill the last couple times I've had it. Whether it is reheated from lunch leftovers, or a quick 5 minute job to satisfy time, I am not interested. From chicken fingers to beef with broccoli to seafood lo mein, nothing lives up to expectation. And they have the nerve to continuously raise their prices. Redecorating the inside does not improve your product. I will no longer waste my time, my money, or risk my health for the sake of nostalgia. read more

Ok I feel really bad about having to give this bad review. But I need to be honest. I have been going to the peacock since I was old enough to drive, I'm now in my 40's In the past no one was ever able to compete with the Peacock, but now it appears that the new owners have taken over and so last night the food was horrible. On a scale from 1-10 and 10 being the best I rate a 1 The boneless spare ribs lacked flavor and most of it was over cooked, dry, hard and difficult to chew, the only thing that was soft was the fat which was connected to the over cooked inedible meat. I threw most of it away as it was inedible. The house fried Rice was undercooked and grainy. Usually house fried rice is moist and loaded with everything but on this day it was mostly hard chewy rice a few shrimp and not too much of the other ingredients. I also ordered fried chicken wings which were not the same. They were small in size, usually they are meatier and slightly bigger, they were also over cooked and dry lacking flavor. One last thing, the shrimp I. The rice was also over cooked and tasteless almost like it was freezer burn tasting. Not good at all. I miss the old owners, I wish they never sold the business. read more

I have relocated back to Springfield after 12 years and remembered how much I had liked the food at the Peacock. For the past year now I have been ordering take out from there and the service has been very upsetting. I am not saying that my order is never ready upon my arrival; but the young man that always answers the phone when I call is never very friendly. When I arrived today (07/14/2014) to pick up my order, the woman behind the counter practically threw it at me after she had a heated conversation in her native language with the young man who usually takes my order. She then proceeded to turn her head away from me without saying a word, not even "here you are" or "thank you". I would say that this is an isolated case, but this happens every time I go there, and I am always very friendly to them. They make me feel like they hate me! I have seen others get the same treatment as well. The funny thing is; I never see anybody in the dinning room, but always many take out orders. Perhaps this is the reason? It is too bad, I do like the food, but I have had enough of the rude behavior towards their customers. I will no longer patronize this restaurant! The two stars I rated them is for the food alone! read more

I wish I could give no stars because they don't deserve any. Takeout food quality has taken a nosedive in recent years while their prices have soared. Wouldn't mind the price so much if the quality was better. Was once my favorite Chinese restaurant in Springfield. However in the last year or more the takeout food simply stunk. Food was not freshly cooked. Tasted days old and reheated. Ordered the pu pu platter And House Fried Rice. Hardly worth eating. Veggies were wilted and soggy. The rice hard dry. Chicken fingers tasted hard and re-fried. The egg rolls were no better. Our boneless ribs was so tough that it was impossible to chew. The chicken wings was little better but not much and tough. This has become a pattern for this location. The first time I thought maybe it was because I ordered earlier in the week. But ordering on a Friday night was no improvement. It seems that they serve this crap to takeout customers because they may be less likely to go to the trouble of returning this junk when they have already waited 25 minutes to get your food and your family is hungry. I don't think they'd serve this in house because it would surely be sent back. This is it for me. I'll not be going back and wouldn't recommend this place to anyone. read more

Worst place ever I went there because my regular place is close today the rice is dry n nasty and they did my order wrong they are rude and yell at my husband n said they won't make my order right and refuse to give money back my boys didn't get to eat because the rice had to many stuff never again ! The reasons of one star cause I had too so the post go in. read more

This hole-in-the-wall Chinese restaurant is such a hidden gem! My vegetable lo-mien was delicious and the chicken and broccoli was also really good. Our waitress, 肌讷 was so kind and just made our experience that much better! The environment was tired, but from experience I know that the best Chinese restaurants are not the ones that look the nicest. Four stars only because our waitress was so sweet. read more

Has been my favorite Chinese food restaurant for years. The food has the right flavors and generous portions. I love having leftovers the next day. The Scorpion Bowl always hits the spot. If you don't know what to get, try the dinners for two or four in the back part of the menu. They come with three courses and are a reasonable prices for a taste of different selections of food. read more

Peacock Chinese - Springfield - Chinese Near Me - Springfield, Massachusetts

Picked up an order on New Years Day (an incredibly busy time) and they did a great job keeping up with the extra stressful amount of orders they had. I will grant you that there was some stress in the air with one woman complaining about her order and another inappropriately defending the workers by yelling out profanity, but we were impressed with the way the workers handled it with grace and efficiency. The food was great as always and very generous portions. This has become our go to Chinese restaurant. read more

The best in the area, not a fan of their version of generals chicken, it's not crispy like it should be. That being said they have the best pu pu platter around both in value and taste, their dumplings are unmatched, beef teriyaki is incredible, and their Pad Thai is excellent. read more

We hadn't ordered from here in quite awhile, and will NEVER go again! They must've changed hands, or at least the cook. We used to go there at least once a month and enjoyed it very much. VERY disappointing. Everything had a nasty, greasy sour flavor. The General Tso's was mostly dark meat chunks of fat. Even the vegetables were terrible--time for more Tums! I called to complain, but should've just returned it. It's out in the trash now--spent $40 to get a stomach ache! I was hoping it was maybe just a bad night, but I agree with Eric R.--except it deserves 0 stars. read more

The only Chinese I've ever truly been happy with. I've been coming here since my hubby introduced me to it 15 years ago, and this was his spot growing up. When he orders all he cares about is their not too greasy or doughy chicken fingers. When I order all I care about is the perfectly tender and full of flavor beef teriyaki. Order everything to go, go home and eat your heart out. Enjoy. read more

One of the best Chinese food places in Springfield. I've been ordering from them for over 10 years. The only downside is their best choices aren't too healthy. I find the Ginger Blossom is better for the healthier options. read more

Service is horrible!!!! If you can get over that, the foods great. It's reminiscent of how Chinese food tasted when I was a kid. All these new places have yellow fried rice instead of the classic brown. Everything I eat I love, chicken chow mien, pad Thai, shrimp with veggies. Their egg rolls are the best!!! Prices are reasonable and I always go home with leftovers. read more

Food is good. The chicken fingers were crisp and the beef flavorful and tender. Disappointed in pork fried rice was over coked and soggy. I would of rated one star higher if the service wasn't so poor. Rude waiter and hostess wasn't busy so didn't understand why the service was so bad. I. The future I will do take out and avoid interaction with staff. read more

I've been going here for 20 years or more. I have taken countless friends for their first time visit. It's unanimous. This is absolutely the best quality, biggest portion, freshest and tastiest chinese food available anywhere. The drinks are very good too. Don't listed to anyone who rated them less than 5 stars. Go there and judge for yourself. You will easily become a lifelong fan as well. They also recently remodeled and the place looks great. Plenty of parking, as it's in a shopping plaza. Don't miss this place! read more

Good food but terrible service if you want take out. They have messed up my order 3 times in a row and do not even apologize when it happens. The last time it happened I had gotten all the way home and then realized they gave me the wrong meal I called them and they argued with me about it and then made me come all the way back and bring the wrong meal with me so that they could check and make sure I wasn't making it up. Terrible customer service- not worth the hassle when Chinese food is a dime a dozen here. Avoid this place. read more

I moved to Springfield a few years ago and I have struggled to find a Chinese place that I really love. I have tried four or five other Chinese restaurants in the city and this is the one I keep going back to. It's the only one I've encountered in the city so far that doesn't have yellow fried rice. I always order the same thing, wonton soup and gen tso's chicken. It's good enough for me and my wife really likes it. The portion sizes are gigantic, the containers are always overflowing. Occasionally we will get a batch of fried rice that smells like it was made with forehead grease. Probably the best Chinese place in the city. Just don't try to order here for New Year's Eve, the whole city tries to do it and you will have to wait in a giant horde of people for an hour to get your food. read more

Love the food and huge portions! I'm giving it 5stars because it is the cleanest Chinese restaurant I have ever been to, no wonder they have been around for 30 years! read more

First and last, ordered for pick up pork fried rice, spareribs and egg roll, the 2 star is for the egg roll which was delicious and nothing else, spare ribs had no sauce or flavor and the rice had not flavor either. If it wasn't for the duck sauce I wouldn't have being able to eat it read more

I ordered 2 meals and my friend ordered 1 to go. We got home, the shrimp fried was overcooked and the meat was as well, beef teriyaki and boneless ribs. Called to complain and said we will return the dishes and wanted them remade. They hemmed and hawed and said ok. When we returned the 2 plates (full except for a few bites) they gave us 1 plate back. Not eating there again... If you cant correct your mistake and own it, you don't deserve my money. $25 for my 2 plates of burned food. read more

Best pu pu platter in the Valley. The perfect amount of greasy and more food than a family of three could eat in one sitting. Lunch time specials are really good and an incredible value. Not healthy as another reviewer said, but oh so delicious. read more

Had the generals chicken was good but a little too sweet. Was going to substitute chicken fingers for the crab ragoons but it was a two dollar fee. Seems pretty steep for chicken instead of seafood. read more

We hit this place up probably once a month. Very good food and average prices. Folks are fairly friendly. About what you would expect.

Horrible service & the quality of the food has severely decreased. The last two times I have gone there they messed up my orders (I told them there was a shellfish allergy & when we got home we had a large shrimp fried rice in our bag). They are RUDE for eat-in and take out. They are especially rude on the phone. BEWARE ESPECIALLY ON TAKE OUT ORDERS. I will never patronize their business again. Zero stars read more

Experience while eating at restaurant is great! - Unfortunately today I ordered to go and waited at the bench near the counter. I ordered 3 combinations of orange chicken for me and my family. When drove home (22 minutes) and opened the bag, I had only orange chicken. No pork fried rice, egg rolls or nothing else that usually comes in a combo. After spending $60 there, had to get home and cook some rice. Convenience wasn't here today. Other than that, good food. read more

Excellent Chinese food at reasonable prices. My wife and I went last night and enjoyed the experience. This is the best Chinese restaurant we have found in Springfield. The dinners for two in the back of the menu offer a wide variety of selections with three courses. The wonton soup was the best I've ever had. read more

Love this place! We've been going for years anytime we want Chinese food. New Years especially. Fast great service and food never disappoints. Consistently good! Highly recommend. read more

Have been going to Peacock for 15 years and, our favorite Chinese. Our regular Christmas dinner was exceptional this year. Service was the best making sure we had sauces we wanted and drinks. The West Lake Duck was incredible. The four happiness was huge portion fresh and delicious. Appetizers chicken wings and pan fried dumplings are my favorite anywhere but, the best here. We frequent Peacock throughout the year and, same experiences. Always great. Love the Peacock. read more

This is my FAVORITE place to eat Chinese. Huge portions - delicious food- friendly staff. Good prices for what you get! I wish they delivered!!!!!!!! read more