They have handled every kind of computer issue for me for several years, from selling me the…read moredesktop and installing it to sending it to recycling for me when it was due for replacement. I have purchased two computers from them now. Phone and remote consultations to fix issues with audio and other performance issues have been really helpful. Always with a professional, patient, can-do attitude!

Very slow service and poor communication…read more The diagnostic process took far longer than expected, despite my repeatedly following up for updates. Communication throughout the process was poor, and I was rarely informed about the status of my laptop. In the end, I was simply told that the motherboard was damaged and the laptop could not be repaired. If I just wanted a second opinion that my laptop was broken, I could have gotten one much much faster and at no cost. The experience cost me both time and money, and I was left frustrated by the lack of timely updates and clear communication. I can't comment on the quality of their repair work since no repair was performed, but based on my experience, their communication and turnaround time need significant improvement.

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.

My son got milk in his computer and we thought it was dead. Kevin came out, on a Sunday, to see if…read moreall was lost. Kevin made sure that the battery was working and even sent us a link to get the correct battery. He is personable, professional and helpful. Would highly recommend him.

From the owner: Since 2020, KTG IT Solutions, LLC has been a leading provider of Electronics/Computer Repair and IT…read moreconsulting for residents, small and medium sized businesses in Maryland. ​ “Computer repairs FOR any complexity.” “KTG IT Solutions guarantee to meet all your technology repair needs. We are fast, affordable and mobile! Technology plays a major role in our lives. During these unprecedented times, the world is relying on technology now, more than ever. When your desktop, tablet, or laptop needs a fix, you should have an expert to handle your repair. That is where we come in! With over 10 years of experience in the electronic repair industry, KTG IT Solutions is reliable to get the job done quickly and effectively, providing the best in customer service.” “A trusted source…” Best Prices Quick/Convenient Repair Time Experienced Professional We can come to you! “Remote and mobile…” We provide Remote IT Solutions to examine your unique PC needs. Our professionals are experienced in dealing with critical PC challenges.

I had a Gamecube that needed a replacement internal battery and I had numerous recommendations for…read moreBay Area Computers once I started asking around. Granted, it's a simple fix but I don't know about soldering and now is not the time to learn lol. Bay Area provided me fast and friendly same day service!

I brought two different computers of various ages to Chris. Chris is very knowledgeable and easy to…read morework with. One of the computers had a bad CPU and was constantly crashing. The ram was in the wrong slots. The other computer was just old and just needed to cleaned. I got my machines the next day working perfectly since. I'll be sure to go back there again.

They were able to fix my laptop at a good price. They explained everything to me. When it's time I…read moream going to go back and get my next laptop from them. They also helped my Uber ride find the shop since I didn't know the area well.

Had my older laptop there twice recently and they gave fast service at a fair price. First time I…read morehad a cracked display replaced, then I had a mositure damage that corroded the power supply and mother board. Both times they made the reapair in about a day. They saved my data!! Happy to recommend them.

Sent them my PC with a fried CPU slot on the motherboard, they then purchased the wrong motherboard…read moreas a replacement, but gave me a "free" PCIE network adapter to make up for it. Not only did they not re-install the back plate of my PC case (leaving a giant hole in the back for dust to get in), but I later found out that the network adapter they gave me doesn't support Bluetooth, where as my old motherboard did, which I wasn't warned about... The price was UP THERE but probably fair, given that they replaced the whole motherboard, and while it took a long time, that was mostly due to them having to wait for the new motherboard to arrive. Still, the only reason I'm even willing to give two stars is the fact that it FUNCTIONS after they returned it. EDIT: Since yelp is annoying and doesn't let you(?) delete reviews. The bluetooth issue SEEMS to be an issue of my Windows install being borked, not at all Compu Computers' fault as far as I can tell. However, the entire situation was still incredibly annoying, so I can't bring my rating MUCH higher.

Horrible experience. Knew my acer laptop had a display issue I wanted to see what pricing they…read morewould offer for that fix. I had to call 48 hours later to get an update on it just for them to say it was a $800 motherboard issue. Complete bs, called again to pick up my device and received no answer for another 24 hours.....worst part is when I got home I used an hdmi cord and the laptop displays just fine on a monitor! Complete robbery if I would've allowed. They even offered to charge me $300 for the warranty service for them to manager support with acer....dont come here please learn from my experience

Great store great service 100% fantastic people and great work!!!!!!!!!! Will definitely be backread more

I went to Best Buy initially (I don't know why, maybe I was feeling particularly stupid and…read morethick-headed at the time) and was told that to repair a broken LCD on a 400 dollar laptop would cost...300 dollars. Also, they would have to mail it in to the repair center. I asked why it was so expensive, and the guy said "well, LCDs are really expensive, so the part alone is 200 dollars". I was thinking, ok, who the fuck falls for this crap from a pasty dickwad like this guy? Who would ever think an LCD screen was more than 80 bucks on amazon or ebay? This is why Best Buy is going out of business. The employees that work there are shit. The products are generally shit (unless you firmly deny geek squad protection, warranty protection, repair plans, 5 year soul sucking plans, etc), and honestly they operate on the assumption that Americans are stupid. Yo, Best Buy, we have wikipedia and google, man. Stop being so 1999. Anyway, I called up Charm City Networks, and they said "yeah the part is like 60-80 bucks, but you can buy it online and bring it in and we just charge for labor". They charged 100 bucks for labor(fair enough) and so I went in to see if it was just the LCD that had a problem. They checked the computer, fixed it within a day, and I picked it up the next day after lunch. It was as easy and painless as possible, and affordable as hell. The guys that work there are very nice and helpful, and generally will go out of their way to make sure you have a great customer experience. Everything in that last paragraph is the exact opposite of Best Buy...which is why I recommend these guys for any computer/laptop hardware repair work.