Al from CyberTeam visited our home to deal with a scanner problem related to the upgrade to Windows…read more11. Scanner would not connect to PC. Fixed it beautifully. Totally competent. Computer is essential to our music studio and now have a resource for any future difficulty. Essential service provided excellently. Many thanks

Al was very helpful with figuring out why my computer kept crashing. Would definitely be going to…read morehim in the future if I have any more computer problems.

Let me tell you, I am not as easy customer, sometimes obnoxious, I know, I am working that in…read moretherapy. Just stop! I screwed up my computer with a virus a few years ago and I called those Geeks, and they were a waste of my time, ended up getting a new computer. But for the last 6 years I have relied on Eric Lebron and his staff at ComputerHandyManMd to com come fix my stupid mistakes, and I am a sucker for malware. I eventually call Eric at Computer Handyman Eric is is patient because he understands the sensitivities of folks who are technology aware but diagnostically challenged. It is a good crew. And they come to your house! And they listen, And fix your damn computer with minimal price. Love this company. Listen for ads on WBAL radio Don't ask me about my vacuum cleaner....another review.

Eric and John are super nice. When my computer died, they responded immediately to my cries for…read morehelp. Unfortunately, John wasn't able to salvage any data from my hard drive while at my house, so he took the computer to his house to keep trying. I appreciated his efforts, but he had my computer a lot longer than I expected. That said, it was fried anyway, so I didn't really need it back. When we finally did connect, John returned my old computer and offered to spruce up Windows 8 on my new one (basically to make it work like Windows 7, which I prefer). It only took him a minute to do, but it made a big difference. All this to say that I highly recommend these guys. I'm hoping that my new computer doesn't have issues, but I'll call Eric and John if it does.

If you can get here, this is THE only place to take your computer problems. In a world where too…read moremany businesses are prone to simply take your money and give you "whatever" service in return (like The Geeks?), Sam & Company stands out as a shining example of how things should be. How many businesses these days do you know of that actually combine integrity and skill to deliver what they say they will - and at a reasonable cost? If you read the About section on their website, it mentions personal relationships with customers. That's no sales pitch - it's true. I've only had sporadic computer issues over the years and, amazingly, every time I've spoken with him, it's like talking to a friend. He knows his customers! Couple that with the fact that Sam broke away from the corporate world to bring his skills directly to the public and he's definitely earned my loyalty.

I have nothing but good things to say about my experience here. I took my computer in for service…read moreas I had issues I could not overcome on my own. I found the basic price for service at $99 to be more than reasonable, though I was told that it would take about two weeks for my computer to be diagnosed. I paid the $75 expediting fee and given a timeframe of 2-3 days before diagnosis. I was then happy to get a call from them the next day with the diagnosis and plan of action. The day after that, my computer was ready for pickup, good as new. Overall, very happy with the experience.

Very slow service and poor communication…read more The diagnostic process took far longer than expected, despite my repeatedly following up for updates. Communication throughout the process was poor, and I was rarely informed about the status of my laptop. In the end, I was simply told that the motherboard was damaged and the laptop could not be repaired. If I just wanted a second opinion that my laptop was broken, I could have gotten one much much faster and at no cost. The experience cost me both time and money, and I was left frustrated by the lack of timely updates and clear communication. I can't comment on the quality of their repair work since no repair was performed, but based on my experience, their communication and turnaround time need significant improvement.

They have handled every kind of computer issue for me for several years, from selling me the…read moredesktop and installing it to sending it to recycling for me when it was due for replacement. I have purchased two computers from them now. Phone and remote consultations to fix issues with audio and other performance issues have been really helpful. Always with a professional, patient, can-do attitude!

One of those rare times that I wish I could give 10 stars! Such outstanding service is hard to…read morefind these days. I contacted the business online and received a text AND voicemail an hour or so later. When I called back and spoke to Steve, he and I had such a great conversation about computers. He gave me his address and I took the laptop to him. Imagine my surprise to receive a video by text only 20 minutes later, telling me his diagnosis! The hard drive was kaput. He said he could install a new one for me and we discussed some options about buying one. As it turned out, I recalled that I had purchased an extended warranty which would cover a replacement. So he thanked me for my business and said I could pick it up anytime. He gave me the student discount because the laptop actually belongs to my grandson, who is in 5th grade. :D And at $62.50 I am exceptionally happy. I'm telling you, if I ever need any help with all the laptops in our family (which I maintain) I will definitely go to PPCS again!!

My son's gaming pc went out, and I found this company on Yelp. Honest, fast, friendly, and…read moreaffordable. My son is very happy with the repair results, and so am I. His gamming pc is running like new, and he's back to yelling in his matches, lol. I highly recommend using this company for your computer repairs.

He was amazing. He came to my place, got my laptop working super quick. He knew exactly what he was…read moredoing. He was fair with his pricing. If I ever have another issue this is who I am going to call. I'm a flight attendant so his fast and efficient service was exactly what I needed.

Thank you for the assistance with IT issues that solved all of my security concerns and problems…read morewith Microsoft account.

While attending University of Baltimore, my laptop began doing weird stuff like trouble rebooting,…read moreerror messages, viruses and etc. I knew the IT guys at the campus repeatedly worked with the laptop, but no change. So, while researching best computer shops, I came across Onsite and discussed it with my husband. He recommended that we see what they can do, plus we live in Essex. We went there and discussed what problems I was having and he fixed it and brought it to my home personally; I thought that was very kind of him. The professionals were so warm and honest that I now only take my laptop to Onsite. I recommend everyone that have any computer problems take it there.

What a nice company to do business with. Steve knew my problem almost immediately and in just a…read morecouple of days it was fixed! Now my laptop works better than ever and the cost was very reasonable. I would highly recommend Onsite Computer Repair.

these folks are magicians. 5 fried drives and no hope of seeing my data again years of memories…read moregone. These folks were my last hope. I was certain it was hopeless. Little did I know about data recovery. Almost 5 terabytes of data. RESTORED!! I had forty years of data. Everything good as new. If you need help, call these folks. They can get it done. I

Phil is amazing. I had data that seemed absolutely…read moreirretrievable and to never be seen again. My honeymoon pictures and an abundance of other videos and photos I had treasured on an external hard-drive that fell off my desk while running. I told Phil it was okay to call it quits and forget about it, but Phil had an idea, and it seemed fueled by his passion for success, he tried and tried again and again until he miraculously recovered EVERY.SINGLE.FILE. Can't recommend enough.