Amazing, my son pc wasn't working and they had it up and fixed in 30 minutes loved it will come…read moreagain if any other issues occur!

AMAZING! I am super rough on my laptops (and super accident-prone). PC parts and Services have…read moreserved me SO WELL. I dropped my cell phone on my new ThinkPad laptop screen and did what I thought was basically impossible-- destroyed the screen. Took it to Kevin, who I had ordered parts from before. He knew what to do, ordered the parts and you cannot even tell anything was repaired at all. Not a scratch or pry mark or anything. When I picked up my ThinkPad, I brought him my gore of another laptop (an rare type of the HP Envy 360) that had some major screen issues (dropped, half-repaired, manufacturing flaw, screen disconnecting, bent hinges). A little bit more of a challenge, but the guys there did not bat an eye. Got my little HP back in a week in a half, and it looked again, brand new-- could not even tell that they had basically replaced the entire half of my screen. Repair costs were all 100 percent reasonable, and Kevin is super up-front about costs and pricing. If something costs more than expected or they run into an unexpected issue, they will let you know asap. Outside of repairs, they also sell new and previously-owned retail, and all types of accessories, so if you are looking for a great local small business to support, this is the one. I one hundred percent will take my PCs and laptops no where else. These guys are trustworthy and great at what they do, and are honestly, providing a great service to our community. Thank you, PC Parts & Services!!!

Needed a hinge replaced on my Lenovo laptop which is way more involved than you'd think. Roy spent…read moreextra time and effort rectifying a manufacturer's parts mixup. In the end, Microlynx came through with solid workmanship and admirable customer service. Strong local business.

Summary of issues: * Misdiagnosis of both RAM and…read moremotherboard (shop said it was not repairable and advised recycling) * Charged for an unnecessary SSD backup * RAM missing when the computer was returned * No follow-up from the owner after I reported the missing RAM * Computer fully functional after I personally installed two 8GB Crucial RAM sticks Experience: I brought my computer to this shop because it wasn't working. The owner called me after diagnostics and said both the 16GB RAM and the motherboard were defective, noting that further testing would take several hours if I wanted it. I paid ~$175 for diagnostics and an SSD backup, which was unnecessary, as the shop's diagnosis was completely wrong. When I picked up the computer, the owner offered to recycle it on the spot. I declined. The computer was returned reassembled, so I couldn't immediately verify the components. At home, I discovered the original RAM was missing. I called the shop; a junior tech said the owner had done the work and promised a follow-up -- which never happened. To test the system, I installed a single 8GB RAM stick, and the computer POSTed and booted immediately, working perfectly. I then installed two 8GB Crucial RAM sticks, restoring full functionality. This directly contradicts the shop's claim that known-good RAM had been tested and the system would not boot. The only actual work performed was the SSD backup, which I was charged for but didn't need. Had I accepted the recycling suggestion, I would have lost a fully functional computer. I'm sharing this to help others make an informed decision. The shop's diagnosis and recommendation were wrong, and their guidance could have led to unnecessary disposal of a working machine. I've also noticed in other reviews that when customers raise complaints, the owner often cites how long the business has been operating and how many computers they've "fixed." That may sound impressive, but it doesn't address the actual problem and isn't evidence of competence. Specific issues should be addressed directly, not deflected with statistics.

I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

Reasonable turn around time. Good evaluation and recommendations. Will use again for future…read morerepairs.

I had moved and my printer was dropped during the move. Although insurance wouldn't cover it…read morebecause I couldn't prove it was broken. The case was intact it was the insides where it was broken and frame was bent. They did a great evaluation.

Took them a new build computer I couldn't get working (CPU debug light). They had me order a new…read moreprocessor and a new motherboard $800. Had it for 2 weeks. Called and said, well it's not those parts, you can come pick it up. We don't know whats wromg with it. Called another place down the road and they said it sounds like the power supply, that they should have tested first.

Great repair / service shop. Had exactly what I needed - a laptop charger and a USB cable…read more Friendly and informed staff were welcoming and helpful.

Was pleasantly surprised when I walked in that they took my laptop with an audio driver problem and…read morefixed it the same day. After I used my warranty tech support which was useless, they were able to help me with no problem. Haven't been here in years, but will definitely remember to come back.

My husband and I have used this computer store for years. Our 15 year old computer died and we went…read moreto them to buy a new one. We are elderly and my husband uses the computer for simple things, his email, surfing the internet. The young man who helped us directed us to a refurbished computer that was reasonably priced. We purchased it, they transferred our data and we picked it up with a very helpful employee who advised us how to set it up. Both young men were kind, helpful, patient and were not condescending. A potentially stressful purchase was stress-free.

Eiji is so helpful. He answered all my questions and he…read more needs to be cloned. Thanks for the excellent service.

I have been taking computers to Last Stop Computers for at least 12 years, maybe 15. They have set…read moreup computers for me that I bought at Costco, and refurbished and re-energized several laptops and even a desktop over the years. I was always happy. A couple of days ago I was having trouble downloading videos and figured since it had been 3 years since they helped me with my laptop that was giving me problems, that the computer was running too slow. Andrew said he would look at it. He called me today and said the computer was fine. He also asked me to come in and he would help me with my problem with the website downloading the videos, it turned out to be a problem from servers, not my computer. So he helped me with a download issue as well as looking at the computer and did not charge me at all. What an honest owner and company. I will continue to recommend them and use them for all my computer needs, Thank you Andrew! Everything is working fine!

Wow! Last stop computers was right by my side when I *stupidly* got the beginnings of a virus on my…read moreschool laptop! Bishop was professional, helpful, and funny all at the same time. They are affordable and so friendly and helpful. I will choose Last Stop Computers over those *other guys* every time from now on. As a busy student, their service meant the world to me, and they really helped me during a frazzled time, they gave me peace of mind and great customer care.

Through the decades we have purchased over 15 computers from HARD DRIVES NORTHWEST. We have our…read moremachines custom-built for our exact low cost needs. The service department has been the best. They seem to be able to figure anything out and are always there to help for a reasonable to low price. I need service and another computer. I look forward to going into HDNW soon. HARD DRIVES NORTHWEST was here at the beginning of the computer age before all the national big-box stores consistently doing an excellent job. Local quality. THANK YOU

I am infuriated by the speed and completion of their work. I am literally 2 weeks behind in…read morebusiness work because it has taken a little over a week for them to replace my keyboard. On top of that, this is only 1 of 2 certified places that can repair my Lenovo laptop and I had to drive hours to just pick up and drop off my laptop. They offer shipping, but that's more money out of your pocket for them to use on top of the diagnosis cost, repair costs, and cost for any other supplies. Whenever I asked for a time estimate on how long it would take to diagnose my laptop or to see what's wrong they can never give me an accurate time. They always say a couple hours or the next day. They told me that they would be able to fix my keyboard in one day once it arrives, and I bring my laptop thinking that I can wait there a couple hours for them to fix it and then they tell me that they can't guarantee that will be done that day. I literally drove all the way home to get a phone call saying that my laptop was ready to pick up! I could had waited if it was only going to take a couple hours oh, but they couldn't tell me. They definitely do not speak the customers language or put them first. I feel like they're more in it for the money then going above and beyond for customers. I've literally wasted hours of driving back and forth just to get my laptop keyboard fixed. When I finally received my laptop, they fixed the problem, BUT added another irrelevant problem! My laptop's battery now isn't being detected by the system and isn't charging and has to be connected to an adapter at all times to function. Now I have to pay another trip to Redmond to fix this new problem! Absolutely more inconvenience on my plate! Don't be surprised if you bring your laptop here and get it back with another problem, because that's what happened to me.

I just moved up here and was having no luck getting my computer and new printer set up - couldn't…read moreprint and sound had disappeared! After trying for a couple weeks I looked for a local guru to help. I found Luke online and not only was he nearby and would come to my home, he was available soon!! Luke diagnosed my problems and fixed them quickly. He also took the time to check my computer systems and installed apps for conflicts. His charges were very reasonable and he was a welcomed guest in my home. If you have any need, Luke is your guy. So grateful to him.

I cannot say enough about Luke's computer services. Not only is Luke proficient in computers and…read morehome theater installation, he answers the phone!! he is kind, professional, and extremely knowledgeable. I feel like I have hit the jackpot with Luke!!!!