DO NOT GO HERE! My mother just left and the dentist did her…read moreextraction without checking if the anesthesia was working. She held her down so she wouldn't move and kept yelling at her to do not move. She grabbed her face aggressively while pulling her tooth out without anesthesia. Once she was done she left the room. The medical assistant was there to witness and just said that's how the dentist is. THIS IS UNPROFESSIONAL AND INHUMANE She has high blood pressure and her vitals were not taken before and after the procedure. No antibiotics prescribed and she still has a swollen face after a week and a dry socket

We stopped coming to this office after a few mishaps with our care and the general experience with…read morethe office staff. We had started coming in 2020 and were initially impressed with the thoroughness of the exam and kindness of the clinical staff. The dental hygienist was especially kind and helpful in explaining everything she was doing or recommending. That said, the end of the visit was off-putting. After the cleaning, x-rays, and exam, they ushered me into a room to discuss recommended treatments and payment. My husband was recommended veneers and other dental work to total over $11,000 after insurance. We declined most of what they recommended with the exception of the root canal. Looking back, we should have gone to an endodontist for his root canal, but Dr. Walia represented that she could complete it in the office. I drove my husband to the appointment, which ended up taking 4.5 hours after they initially told me 2. I took him home with a temporary crown, which fell off shortly after arriving home despite following the strict instructions to not introduce solids for a few hours. Upon going to a new dental practice, we were informed that the initial root canal was improperly done and needed further evaluation by an endodontist. Our last visit to this practice was in 2022 after we had an incident with billing and noticed the high turnover of staff at this location. In 2023, I received a bill from the practice despite not receiving care for almost one year. The bill was from 2021. I called the office who informed me that they had "forgotten" to submit to insurance and had attempted to file with the insurance carrier we had provided (United) in 2022. I informed them that the care I was being billed for occurred in 2021 and we had a different insurer at that time (Cigna), so United would likely deny the claim. The office staff attempted to tell me I'd need to still pay the bill or it would be sent to collections despite the care being performed 2 years prior and not going through the proper channels of filing with insurance. I had paid the coinsurance amounts due at the time of service and had receipts proving this information. They finally dropped the billing, but it definitely left a sour taste in my mouth and frankly, felt fraudulent. We will not come back to this office due to the lack of organization and poorly done root canal. I strongly feel that we should have been referred to an endodontist for this procedure, but am concerned this was not done in order to generate more money for the practice. I would caution others from receiving care here.

Had an emergency root canal on an old temporary crown and they took care of me on a Saturday…read more Professional and quick. Bummer my shirt got messed up in the process, but glad tooth pain in over. **** Dr. Young's office has some of the most thoughtful staff. When I was waiting for my crown to be ready I was offered a blanket as the exam was a little chilly. Dr. Young went above and beyond when he heard my shirt was messed up from the earlier appointment. Thank you Dr. Young and the entire EQ Dental staff. Y'all are awesome!! *****

Whoa!!! And I thought I had a One (1) Two (2) "PUNCH", but, EQ Dental's staff from Jessica who…read morewelcomed me when I arrived to Jackie who x-rayed my teeth with the patience of a saint, and Susana who cleaned my teeth by picking all the tartar off with a gentle and precision skill !!! Then Dr. Young made sure I knew what had to be done to make my teeth deliver that CHAMPIONSHIP smile once again!!! Afterwards, I sat down with April who was kind enough to explain to me what had to be done on my next visit and what it would cost, even offered a payment plan that was gentle on my pocket!!! If you need any other details just email me at grampsfu@yahoo.com.

Updating my review from October 28, 2025…read more When Dr. McPhee read my review he personally called me and, in his words, "I'm not making excuses but wanted to apologize for the experience you had. That is not what we want." That level of customer service and attention is rare today and one of the reasons I will continue to use this dental office. However, I do stand by my previous review that the best people at this practice are Dr. McPhee and Helen. If you have a bad experience here, let them know before you leave. They really do care about their patients' experiences.

Professional and friendly staff!! The receptionists and dental assistants were welcoming, patient,…read moreand helpful. They're always making me feel comfortable giving me a blanket and easing any anxiety I might have. There's never a wait to get me back for my appointment. Office is always clean. Dr Haberman does excellent work and always answers any questions I have in detail. Hygienist always are very thorough with cleanings and gentle. Hands down recommend this office !

Just had my 6 month cleaning. Doctor had to smooth out a chipped tooth as well. This doctor is…read morevery caring and professional. Recommend Highland Oaks very highly.

Super amazing staff fantastic Dr. Spencer everybody in the office was loving and caring best…read moredentist visit. I've had in many many years. Highly recommend this dentist and the entire office.

I went here based on the ratings at the time. On first visit, I'm told ALL my fillings need to be…read morere-done and both crowns are bad. Then talked to "financing", yes like I was on a used car sales lot. Felt like it too. They came so highly rated and my fillings were old so made appointment to do those and see where we went from there. On arrival I'm told, no we're doing the crowns! I should have walked out. I didn't. Received a bill almost a year later that has no explanation on it for what it was. After talking to office manager we hammered it out.

DO NOT GO HERE!!! I had the worst experience of my life with this office and will never go back. I…read morehave made sure to warn other people not to come here and will continue doing so I went in for a cavity that turned into a crown. According to the office, I needed multiple crowns, Which I've been told is untrue from Dentist since then. They lied to me about one of the charges completely. During a filling, Dr. Beiderman made a whole speech about how she doesn't charge for pulp caps if insurance doesn't cover them because you can't do a filling without them, low and behold, I had a separate charge that I got to pay out-of-pocket for a pulp cap after my filling. When I specifically called and spoke with billing day, acted like they had no idea what I was talking about and confirmed that they definitely did charge for that. Most of my appointments there took HOURS, presumably because she was seeing other people. Similar appointments with other dentist have taken less than an hour. When it came time for the crown, they put one on that completely did not fit and had me leave their office, unable to even close my mouth without completely biting my cheek. I could not chew regularly or talk normal and I kept being told that it was just "swelling". After a lot of wasted, childcare and pain and frustration, I tried a new dentist. Thousands of dollars and many days of needing childcare later, my tooth that Dr. Beiderman's office did incorrectly is finally fixed. The office is still hounding me for a bill for a crown they did completely incorrectly despite the fact I ended up paying Another dentist to have to redo everything, which insurance didn't cover at all because it had not been five years. Don't go here, if you need anything, besides a basic cleaning, you will regret it, but I'd be willing to bet they gouge you even for that.

I've been going to pickett for years. i started going to him before turning 18, wanting a more…read moremature sensory. I was recommended by someone to go to him. He was amazing , i told him my history and everything about my medical experience and jaw birth defects etc. he was excited to work with me and i felt safe in his office. In early 2023 i got my teeth cleaned and talked about how a potential surgery was in the future and thats why i came in to get my teeth cleaned and prepped. he cleaned me up, i had my one hygienist i would go to and i loved her. Later that year i ended up having major surgery and didnt ending up coming back until february 2026 when i informed them i had the surgery. it was a big recovery and i had just gotten my braces off. i was there to get a deep clean and it went great. i told him again i had surgery and he said great! they found 4 cavities and said that was not bad for everything ive been through. i scheduled my appointment to get my teeth filled and appointment was good! march 2026, when i came to the office i asked if they could just do two out of the four due to anxiety because i already expected myself to not take it well. they said yes and they are gonna do the right side so i let them start and i was fine at first. i did have some anxiety and they know i have anxiety and the meds i take. when dr pickett came in and said hello it didn't even seem like he knew who i was. obviously he knew i was his patient but it seemed like he totally forgotten about my medical history on that side of my mouth. so i let them start and i didn't say anything the whole time i let them do there job and i was having some pain and making quiet noises to help the ease. the hygienist had that very fake tone of voice , high pitched and almost talking to a kid mind you. that was upsetting me. she would tell me after i have pain that i may feel pressure , at one point i was hyperventilating and she was telling me the more i struggle to breathe the harder this is for me. at this point they have shot me up 6 times with the numbing stuff. i cant feel my nose , to breath. i'm having an anxiety attack and they have no symptoms at all for me. they did not care , they just wanted to get me done with and move on to the next . my feelings did not feel validated at all and just kept shooting me up with medication. at one point doctor pickett said "stop making noises ur gonna scare my other patients and think im hurting you" , he was in fact hurting me , and stretching out my fresh two year old jaw that just got worked on and STILL HEALING. it's been 6 days and im hurting, in discomfort. sad that i couldn't feel comfortable in my own dentist that i've been going to for a long time , that i thought new my history and my problems. at the end they asked me to bite down on a piece of black paper to see my bite and i was numb and also my jaw doesn't move like normal jaws. she was telling me to weird moments w my teeth while being numbed up 6x and a TITANIUM JOINT IN MY JAW. yes maybe i had attitude bc i was in pain and in distress but there was absolutely no reason to decline practice towards me. i am very disappointed, sad , mourning my long time at the practice and knowing my history and supporting me through my journey to it my surgery that took forever to have. dr pickett and his hygienist that helped him that day just didn't care about my trauma and anxiety. there was no support and overall just rude comments. i ended up being silent for the rest of the appointment and even when i got up to the front and PAID my bill. didn't book my 2nd appointment. 6 days later im calling the office back to schedule my next appointment to get the other two teeth done. i say what i want done , they ask for my name and the lady over the phone went silent and put me on hold. 5 minutes she comes back and tells me ive been kicked from the practice. she had no reasoning , they said they sent a letter but it was so early still i haven't even gotten the letter yet. i couldn't even get a chance to tell them that i was still hurting. in discomfort. i asked why what was the reasoning and she told me he said that i would be better off going somewhere else. IVE BEEN GOING HERE FOR YEARS WHAT DO U MEAN!!!! i started crying and i just hung up. i'm in pain, have more anxiety than ever and i did absolutely nothing wrong for him to kick me. with no answers and having to retell myself to a new dentist and have the chance for this to happen again somewhere else . dr pickett im very disappointed and u had no reasoning to do that. obviously they dont know how to handle patients with dental anxiety and trauma.

I have trigeminal neuralgia so it is not easy to have my teeth cleaned…read more They are so professional , friendly , and I couldn't be more pleased Unfortunately, they don't accept my new insurance I'm thinking about just going there and paying full price I don't want to go to anyone else !

Fantastic Dental office. Dr Cornelius is trustworthy and I have had nothing but positive…read moreexperiences here.

Always worried when going to a new dentist office but had a very good experience from the time I…read moremade appointment with them. Staff were very friendly and professional so was my dentist. Sandy did a wonderful job of cleaning my teeth and my dentist gave me a very honest opinion on how to fix my ongoing dental issues. Happy overall!!

Friendly staff and on time appointments. We received a good cleaning and exam without the usual…read moreattempts to upsell additional services.

The worst office experience I ever had at a dental office. They gave my son fluoride services that…read morewas not covered by insurance. When I asked the front desk representative for future reference please put on his record not to perform this service on future visits she got all snarky and informed me that maybe this dentist is not right for my family. (Perhaps it was because I took her away from watching Kansas City Chiefs video on her computer?) Regardless, now my family goes to a different dentist. The temp hygienist on duty jumped in a made the situation worse. I'm actually a fan of the dentist, but the staff needs some training on customer centricity.