Very friendly staff, from the moment you walk in you are greeted with smiles, they seem to…read moregenuinely care about your past dental history & also help with any questions you might have regarding your teeth.

They feel like family! The dr, hygienists and front desk, everyone is so nice! They answer the…read morephone, appointments are easy to make, Dr is friendly, easy to talk to and takes great care with the patient. Can't say enough good things about this office! My son and I both go here.

My family has been going to this dentist, Dr. Nguyen, for years! Utilizing both dental Insurance…read moreand their membership plan. It wasn't until we arrived at the appointment this week that we were informed of an EXCESSIVE price increase in their membership fee from $300 annually to $400 annually for each (3) family member (no discount offered for multiple family members). The office staff informed us that the new plan price includes a 3rd office visit. Who goes to the dentist for a cleaning 3x a year? Every 6 months is sufficient. We cancelled this appointment and two other future appointments. Our family changed to another dentist in the area with a reasonable membership plan. Lack of communication...EXCESSIVE membership plan price increase.

Patty, the front desk manager is awful in every way. The dentist, is amazing though, if you can…read morekeep the front desk manager from being a suite, this would definitely be a 5 star review.

I needed emergency work on a bridge that broke when i was on vacation. I was able to get in…read morequickly to get work done to fix the issue. Dr. Mogali was fantastic and the staff there was courteous and respectful. They made a tough ordeal much better.

Got multiple fillings here (which I now feel / know we're not necessary). I have never been in so…read moremuch pain after a filling(s). It has been almost a year and I keep getting told to just wait all while getting charged at every turn for every X-ray for a problem they created. I am in constant pain, I really wish I never went to this place, I have multiple gaps in my teeth that I did not have before. The dentist here just rushed to do my fillings, while talking about cabinets instead of focusing on my teeth! Went to another Ideal when I first was experiencing pain and she said my fillings were super high, although I told the dentist at the Presidio location that my bite was off, she told me that they didn't look high to her! I'm sick and tired of my pain and concerns not taking seriously while I have been dealing with this issue for almost a year now. I really regret going here and just trusting dentist to suggest and do what is best instead of doing things for money and not knowing what they are doing. Instead of trying to help me with the problem they caused, they keep trying to suggest other treatment that has nothing to do with my pain! Now I'm left writing this review after pleading with them multiple times to help me.

Great dentist. Have been going here for about 7 years. They get the job done and they are very…read morefriendly. Would recommend :)

BEWARE! My husband went in for a 6-month dental cleaning and some X-rays. Mind you, we are is an…read moreIN-NETWORK provider with our insurance carrier. The front desk tried to SCAM my husband into paying $170 for X-rays that would have 100% been covered by insurance. She claimed that since he was a "new patient," he was liable to pay a $170 fee! He tried to call the office the day before his appointment TWICE to get a breakdown on his responsibility of cost, and the office never answered their phones. He was there for TWO HOURS for a routine dental cleaning and some X-Rays. I tried to confirm with Evon that his visit was 100% covered by insurance and she couldn't even verify that. This office staff is completely incompetent, and I would HIGHLY suggest staying clear of this place.

Dentistry For Life (DFL) gladly accepted my UNUM Dental Insurance for Exam and Cleaning. The DFL…read moretook Full Advantage of my UNUM Dental Insurance by taking more than just the typical bite wing but also full head and mouth X-rays and Scans to the Full Extent my Dental Insurance Allowed. The Initial Examination by the Dental Hygienist took the liberty of pushing the sale of expensive orthodonics to align and straighten teeth and expensive Deep Cleaning Gum Therapy Treatments. During the Dentist Exam it was determined that an Old Capped and Root Canal Tooth needed to be extracted but instead of simply doing the Tooth Extraction which was covered by the UNUM Dental Insurance decided to refer me to an expensive Dental Inplant and Surgery Specialist ( A Good Friend of the Dentist). After taking all the expensive pictures and scans of my teeth and jaw scheduled the Expensive Deep Cleaning for a week later to allow time to complete the time consuming procedure. When I learned that Deep Cleaning and Gum Treatments were not fully covered by the UNUM Dental Insurance I called to Cancel the Appointment as I could not afford the Expensive Dental Procedure which DFL quickly changed to a Simple Dental Cleaning in order to get a few last dollars out of my Dental Insurance was subsequently advised by DSL that my UNUM Dental Insurance would not longer be accepted by DSL and that I would need to find another Dentist Office that accepts the Insurance or pay Full Price (Non-Insured) Costs for Future Dental Services Rendered by DSL. Now forced to have to find another Less Greedy Dentist that will accept my UNUM Dental as Full Payment for Dental Services.

This place is awesome. First time customer and had the most comprehensive exam and cleaning ever…read more The office staff and everyone were just excellent.

Always a pleasure to see Dr. Unger and his staff. They are friendly, professional and efficient…read more They always make a person feel welcome.

Dr Unger is so gentle, compassionate, kind and understanding. I moved away from Keller but still…read moredrive to see him and take my kid there as well. Had my first root canal today, Dr Unger took the time to make sure I was comfortable. He also takes the time to explain and answer questions. I'm a patient for life. I recommend him and his practice to family, friends and even co-workers. His office is always nice and clean. The staff is amazing, always friendly, welcoming and smiling. Keep up the great work.

4 stars for work and deducted 2 stars for their weird billing. Dedicated 1 star for being rude…read more Had a bill addressed for me but said me wife was the patient... but the dates are wrong and some of the services she swears it was maybe our daughters procedure. When called I got hung up on... So yeah not impressed. I'm looking for some integrity. Anyone have any real recommendations??? I need a dentist

A new patient had one visit for diagnosis. Everyone was extremely nice. Had a second visit…read morescheduled. I pulled into the parking lot, I started not feeling well and got sick in the parking lot so I called them from their parking lot to reschedule and they're charging me $150 for rescheduling. Most doctors office as long as you reschedule will waive that. Really isn't good business for new company with new clients, sickness isn't my fault And I didn't blatantly just not show up. Good Dentist are hard to find and I thought I'd found one for my four member family, very dissatisfied with their business office.

As I waited patiently for my appointment I observed the amazing Rinda. She engage in a conversation…read morewith the most rudest of people. Rinda would answer each and every question with a calm and kind voice. But Mr Rudy "Mc Nasty" wasn't having it. Seems he wanted attention or a fight and Rinda wasn't willing to play alone. She stayed as cool as an Ice cube. Well done on having someone as kind and considerate as Rinda. A She didn't return his aggression, just kept calm and stayed professional. Well done...

Forced Upselling at this location:…read more I went in for a new patient visit. You don't get a cleaning on the first visit, only xrays and an exam, meaning you have to pay the office visit fee twice. Despite only have a handful (less than 9%) of gum testing showing a 4mm depth (a "warning" level by their own metrics, with 5+ being signs of dental/gum disease) and zero bone loss shown on xrays, I was told (after being forced to wait 30 minutes for a "treatment plan") that I had to pay $400 for a special deep cleaning. A standard cleaning was REFUSED despite no formal disease diagnosis. All of this came from a business manager, not even the dentist. When she started talking about "discounts" and "legal requirements" I knew I was being jockeyed for a service I didn't need. There is no law preventing a cleaning, and they also could not provide a policy showing this was the expectation from their parent company. The parent company was unresponsive to inquires about said policy and if this was a company decision or a business manager going rogue. Be wary.

I went to another Today Dental location to get a cleaning and X-Rays and was told I needed my…read morewisdom teeth removed. I was promptly referred to this clinic which had a same day opening (something very rare specially on a saturday for a new patient) and they took me in. Staff was so very nice and caring towards me and they took their time in explaining everything to give me some piece of mind. All the way to the end of my visit where one of the nurses had taken me out to the car in a wheel chair and helped into the car. Would definitely recommend coming here!

Quality care and a very good experience! The dentist is very detail oriented and the hygienist is…read morecaring.

I use Lifetime Dentistry as my primary dentist. I have received nothing but excellent care both…read morefrom the dental hygienist, and dentists here. I have also had oral surgery done here from a previous dentists botched jobs. Dr Kim has been honest with me with any issues he has come across and handled them with skill and detail. If you are looking for a new dentist or even need a cosmetic dentist, I would suggest visiting Dr Kim and his staff.

Drs. Kim and Austin have been our family's dentists in the DFW area since opening their practice…read moreseveral years ago. They are caring, professional, kind and empathetic. The ENTIRE staff is wonderful. The office is very clean and comfortable. Whether you only need a regular cleaning, or have anxiety about dental work/gum/dental issues, this is the place to go! Cannot recommend this office enough.