I've been putting off dental work for too long due to terrible past experiences, but Dr. Choi and…read moreher staff completely changed that! They truly prioritize comfort and succeed at it. I'm more confident with my smile and my dental anxiety is gone. Kate and Asia are incredibly attentive, the scheduling and billing staff are super accommodating, and Koto is the absolute best therapy dog. If you are nervous about the dentist, go to Airys Family Dentistry in Keller!

If we could give 100 stars we would. The staff is amazing. My whole family looks forward to going…read moreto the dentist. Dr. Choi makes you feel like family and does amazing work. Finally love and don't dread dentist appointments.

A great place for kids and adults. I was impressed by the amount of time Dr. McPhee spent…read moreexplaining my care options. His staff was also great in helping me understand my insurance benefits. I felt empowered to make well informed decisions about my care. My cleaning was comfortable and he was great with my kids, they left wanting to come back again -- that's a dental win! Dr. McPhee is a skilled dentist who sincerely cares about his patients. I love his no gimmick family practice.

Updating my review from October 28, 2025…read more When Dr. McPhee read my review he personally called me and, in his words, "I'm not making excuses but wanted to apologize for the experience you had. That is not what we want." That level of customer service and attention is rare today and one of the reasons I will continue to use this dental office. However, I do stand by my previous review that the best people at this practice are Dr. McPhee and Helen. If you have a bad experience here, let them know before you leave. They really do care about their patients' experiences.

Had an emergency root canal on an old temporary crown and they took care of me on a Saturday…read more Professional and quick. Bummer my shirt got messed up in the process, but glad tooth pain in over. **** Dr. Young's office has some of the most thoughtful staff. When I was waiting for my crown to be ready I was offered a blanket as the exam was a little chilly. Dr. Young went above and beyond when he heard my shirt was messed up from the earlier appointment. Thank you Dr. Young and the entire EQ Dental staff. Y'all are awesome!! *****

Whoa!!! And I thought I had a One (1) Two (2) "PUNCH", but, EQ Dental's staff from Jessica who…read morewelcomed me when I arrived to Jackie who x-rayed my teeth with the patience of a saint, and Susana who cleaned my teeth by picking all the tartar off with a gentle and precision skill !!! Then Dr. Young made sure I knew what had to be done to make my teeth deliver that CHAMPIONSHIP smile once again!!! Afterwards, I sat down with April who was kind enough to explain to me what had to be done on my next visit and what it would cost, even offered a payment plan that was gentle on my pocket!!! If you need any other details just email me at grampsfu@yahoo.com.

DO NOT GO HERE! My mother just left and the dentist did her…read moreextraction without checking if the anesthesia was working. She held her down so she wouldn't move and kept yelling at her to do not move. She grabbed her face aggressively while pulling her tooth out without anesthesia. Once she was done she left the room. The medical assistant was there to witness and just said that's how the dentist is. THIS IS UNPROFESSIONAL AND INHUMANE She has high blood pressure and her vitals were not taken before and after the procedure. No antibiotics prescribed and she still has a swollen face after a week and a dry socket

We stopped coming to this office after a few mishaps with our care and the general experience with…read morethe office staff. We had started coming in 2020 and were initially impressed with the thoroughness of the exam and kindness of the clinical staff. The dental hygienist was especially kind and helpful in explaining everything she was doing or recommending. That said, the end of the visit was off-putting. After the cleaning, x-rays, and exam, they ushered me into a room to discuss recommended treatments and payment. My husband was recommended veneers and other dental work to total over $11,000 after insurance. We declined most of what they recommended with the exception of the root canal. Looking back, we should have gone to an endodontist for his root canal, but Dr. Walia represented that she could complete it in the office. I drove my husband to the appointment, which ended up taking 4.5 hours after they initially told me 2. I took him home with a temporary crown, which fell off shortly after arriving home despite following the strict instructions to not introduce solids for a few hours. Upon going to a new dental practice, we were informed that the initial root canal was improperly done and needed further evaluation by an endodontist. Our last visit to this practice was in 2022 after we had an incident with billing and noticed the high turnover of staff at this location. In 2023, I received a bill from the practice despite not receiving care for almost one year. The bill was from 2021. I called the office who informed me that they had "forgotten" to submit to insurance and had attempted to file with the insurance carrier we had provided (United) in 2022. I informed them that the care I was being billed for occurred in 2021 and we had a different insurer at that time (Cigna), so United would likely deny the claim. The office staff attempted to tell me I'd need to still pay the bill or it would be sent to collections despite the care being performed 2 years prior and not going through the proper channels of filing with insurance. I had paid the coinsurance amounts due at the time of service and had receipts proving this information. They finally dropped the billing, but it definitely left a sour taste in my mouth and frankly, felt fraudulent. We will not come back to this office due to the lack of organization and poorly done root canal. I strongly feel that we should have been referred to an endodontist for this procedure, but am concerned this was not done in order to generate more money for the practice. I would caution others from receiving care here.

I love Thorne Family Dentistry! I always get greeted with a…read moresmile and everyone is very professional. I am typically scared of the dentist but I always have a pain-free and quick visit.

Worst dentist office ever and we have been going over a year! We got new insurance and they didnt…read moreeven mention they didnt take when I took my kids in for a cleaning. So of course not covered! Then did a special $250 cleaning on my son and didnt even tell me. Thats illegal.

Thank you Basswood Family Dental You're simply the best Better than all the rest Better than anyone…read moreAnyone I've ever met. SHOUT OUT to the office staff too! . Great job for going the distance!!!

I have been a patient of Dr Hans at Basswood Family Dental for over 10 years. I always feel…read morecomfortable with the care that I receive there.

Dr. B and everyone on their staff is the sweetest!…read more Professional, personable and I never get the sense they are rushing me in/out. Dr. B always takes the time to explain what's happening and answer all my questions. I trust her!

I went here based on the ratings at the time. On first visit, I'm told ALL my fillings need to be…read morere-done and both crowns are bad. Then talked to "financing", yes like I was on a used car sales lot. Felt like it too. They came so highly rated and my fillings were old so made appointment to do those and see where we went from there. On arrival I'm told, no we're doing the crowns! I should have walked out. I didn't. Received a bill almost a year later that has no explanation on it for what it was. After talking to office manager we hammered it out.

I'm so pleased to be leaving the first review for Dr. McEwen! He and his staff (especially…read moreStephanie) and so wonderful, understanding and gentle! All of my questions were answered and the Dr. discusses in depth the procedures and utensils he's using them and how they're used. I've never felt so comfortable and happy with a dentist before! 1/15/20 Dr. McEwen and team again wow me!! I came in this morning for zoom bleaching (I was nervous as it was my first time), the nerves were eased very quickly! Stephanie is a bright face, always welcoming and knowledgeable! As always, I'm greeted by Dr. McEwen and his amazing staff, I always feel like I'm the #1 patient upon arrival! Dr. McEwen is always so keen on answering any questions and truly takes the time to make me feel that my care is in his highest priority. Carly (awesome new addition), is cheerful and full of energy, very enthusiastic about her work! This is a family oriented practice, anyone who chooses to become a patient would be greatly benefited by placing their care in the very capable hands of Dr. McEwen and his awesome staff! Not to mention, ZOOM is AMAZING!!! My smile can light up a room and it was snappy to say the least! Totally worth the cost! Stephanie is an absolute rockstar and made a very nervous patient nearly fall asleep during the procedure!

Love this dentist! He is very honest. He could've told me I needed a new crown & I would've just…read moretaken his word for it but he was honest and let me decide. This was my 1st visit. He will be my regular dentist from here on out!! Thank you!