Like many things on Yelp that I never thought I'd end up reviewing, along comes Midwood Ambulance…read moreService. I spotted them a couple years back when I was visiting family in a hospital and noticed they weren't affiliated with the hospital and had their own staff handling things. When it came time to transport another family member who was looking for a scheduled pickup, this was the service that I felt could do it without fuss. They were on time and they were professional and had some pretty top notch equipment to help the process go smoothly. The crew were a nice couple of guys, who were thorough in their questioning but came prepared. They were considerate enough to let me sit in the front to accompany my ailing family member, which was a pretty interesting experience to say the least. By the time they arrived at the hospital (which going from one borough to another is never an easy feat ... in traffic), they were delicate and tedious with how they handled everything. There was no time that was off the table and they made the process seem pretty easy overall.

The transportation was scheduled to pick up my 91 year old father @ 8p.m. he was waiting for hours…read moreand was packed up at 2:45a,m! I called Midwood customer service several times and each customer service rep was nonchalant and Very rude! They absolutely have no empathy or consideration for the sick or their family. If you care for your loved ones, Do not use this company for any transportation services! The decent reviews posted must be friends of the company, I've used this company several times for my fathers discharge from the hospital (not by choice) they are contracted with the hospital and the horrible service remains consistent! This last time was just out of Control and Unacceptable!!!!!!!!!!!

My husband and I used Family Care Medical Transport for our medical doctors appointments, their…read more services are reliable , punctual and very professional . As a we seniors become less able to get around and require some assistance this transport company is incredibly kind and respectful. The fees are budget friendly , when they say door through door service, we can attest they stand by their word ! Giuseppe was absolutely amazing ! thank you, Maddalena and Jerry

From the owner: family Care Medical Transport specializes in transportation to a wide variety of destinations to…read moreinclude Doctors, and post-Op appointments, Physical Therapy, Chemotherapy, Dialysis, Pulmonary, Cardiac rehab, Stroke and rehabilitative services. We also accommodate rides to Airport: EWR, JFK, LGA Our 12-seater Bus is a great family event N.Y.C, Atlantic City, Giant Stadium our Bus is equipped with a hydroxylic lift. Our 12-seater passenger bus is also available for hourly rate. additional charges (Parking, Tolls)

On time, traveled at good (safe) speed despite terrible traffic. Attended wheelchair passengers…read morewith care and application.

Great ambulette service. They even provide wheelchair service if you prefer to travel without your…read moreown. Prompt, safe and a great way to travel if you are wheelchair bound.

The young male workers knew exactly what to do to help spare my life. Thanks to the supervisor too.read more

This company was tasked to pick up my mother post hip replacement surgery. After waiting 3 hours…read morepast her pick up time we called the dispatcher and we were told they would be there in 10 minutes. we called back 45 minutes later and we were told ten minutes again. 45 min after that, we were told they were in the elevator of the hospital. 30 min later we were using the back of our SUV to bring my mother back home. I called the supervisor and t as introduced myself as a Paramedic and I was met with disrespect and excuses by on duty supervisor. This is not acceptable, this little rant is not the end of my discussion about this less than mediocre operation. As a professional you are supposed to be able to deal with critical opinions and concerns, not get upset and disrespectful when faced with them. The fact that I am in the industry and was dealt with in this manner makes me afraid for others and their loved ones. makes me wonder if my last name were different would the call to this guy gone differently. just food for thought anot making accusations

They are unorganized, disrespectful. I need a total revamp of their policies and operations.. in…read more2024 I took this cab service. I told him I had a large walker, the driver broke my walker, trying to force it into the backseat of his car and when I want a compensation to get it fixed, I got the runaround. Today, March 18, 2026 I schedule a ride for them to the hospital. My appointment is for 10 o'clock. They were supposed to pick me up at 9:02. It's now 1009. I'm late for my appointment and they still haven't found a car for me. How do you make your schedule and don't have enough cars? I will never use this Car Service again.

Horrible dispatchers very spiteful and discriminatory against disabled people . Left me and my…read moredisabled son waiting for almost an hour while pretending to find a car for me .

Freddy car service approach us at the airport stated they were a taxi service. No they are not!…read moreThey charge us double the fair for a 10 mile ride no traffic. $132. Bad driver as well!!! See Freddy denying that it was his company! You can see the charge on my credit card. Don't used this company! Very dishonest!

Had a similar experience as Anne and Amos. Was approached at LaGuardia asking if a taxi was needed…read more The guy charged me $225 (didn't realize it til 10minutes later) and didn't even drop us off in front of our hotel. Had to walk 5 blocks in the cold....... Comes up as FREDDYCARSERVICE QUEENS NY on my statement.

My sister and I had to maneuver our mother to the ER (non-emergency/ 911). We are not from the…read morelocal and so just started searching local companies. How extremely fortunate we found Green Trips! The dispatcher was knowledgeable, quick and professional. Within 30 minutes our wonderful driver, John, arrived. He was courteous, helpful and kind as he helped us get my wheelchair bound mother down 15 exterior steps. Highly recommend - thank you Green Trips!

With less than one day's notice, Peter and John at Green Trips help orchestrate a pickup and two…read moredifferent medical drop offs with a final return for my mother and her aide. The driver was on time, helpful in getting her wheelchair in the vehicle and courteous. I would not hesitate to use them again.

-, , . : №4,16,474, , . : . . …read more The drivers are professional, attentive, and responsive. Drivers: cars #4, 16, 474, Bogdan, Samvel. The girls: Dilya and Leyla. Thank them very much Luda and Viktor Sembratovich.

Good driving and polite driver I would definitely recommend…read morethis transportation company

Best wheelchair transportation in Queens! Booked multiple ambulette rides for my grandfather and…read morehe's always happy with the ride and driver. The driver has engaged him in conversation and treated like a person instead if a package. He feels respected and special. Thank you again.

Dear Medlife Ambulette, My husband and I absolutely love you…read moreguys. You guys have taken such amazing care of us both for so many years. You are by far THE BEST AMBULETTE company in NYC

We started using First Choice Ambulette in March of 2019 when our mother started dialysis. So we…read moreget 6 trips a week with them. I find the company very reliable. Its a difficult job. Carrying passengers with special needs, the elderly, the patients on years of dialysis, are all very complicated. They try their utmost best to pick up our mom on time. It is only under extenuating circumstances, like weather, traffic jams, unexpected emergency with the previous passenger, that they would be late. And they always inform us. Starting with dispatchers Jenifer, Rosie, and Lance to drivers Willy, Irene, Steven, Ron, Othneil, Jean, Alex, Nestor and rest of the team, they have all gotten to know us and Mom and treat her with care and courtesy. They do their job with responsibility. Always taking all safety precautions. I read some of the old reviews in disbelief and then inquired directly from the company since I wasn't a customer then. Apparently, ever since Gil took over the company and Jenifer joined the company, there has been a complete overhaul. They add new vehicles every 3 months. And have a lot more drivers than they did in the past. I would encourage other current users to share their experience.

they came to my hospital 9-15-25 take me to the rehab rehabilitation center. They wanted cash or…read morethe bill paid before they could take me even though I have insurance so they said well then will give you a card our receipts and you could offer that now my insurance company wants to diagnostic number code and all those other code and we're still fighting back-and-forth that they don't have that and they will not fill out the paper. The inside of the trucks are dirty and old the band that drove me said he was using somebody else's truck cause his truck broke down a while a week later when I left the hospital I saw that same guy same truck so I would not recommend them at all.