With less than one day's notice, Peter and John at Green Trips help orchestrate a pickup and two…read moredifferent medical drop offs with a final return for my mother and her aide. The driver was on time, helpful in getting her wheelchair in the vehicle and courteous. I would not hesitate to use them again.

My sister and I had to maneuver our mother to the ER (non-emergency/ 911). We are not from the…read morelocal and so just started searching local companies. How extremely fortunate we found Green Trips! The dispatcher was knowledgeable, quick and professional. Within 30 minutes our wonderful driver, John, arrived. He was courteous, helpful and kind as he helped us get my wheelchair bound mother down 15 exterior steps. Highly recommend - thank you Green Trips!

They came on time, took my dad up 3 flight of stairs. the two guys where very helpful i will use…read morethis ambulette service again

If I could leave 0 stars I would. I inquired online with a quote and they were the post reasonable…read morecompany, so before securing I had called and talked to a woman, asking multiple questions and reiterating my inquiry was for an ambulette service and what is needed for a 2.5 hour car ride (wheelchair access, lay down seat, room for 2 passengers and luggage). This person assured me all was right and to use the link within the quote to place the deposit. She noted that I can update via email any changes to pickup time (previously 12pm), which I did and they emailed back confirmation (to 1130am). Come morning of, I get a text message confirming an incorrect time (12pm), and asking questions I had already answered. I mentioned again I needed a specific time pickup (1130am) as it was a hospital discharge, and that I was already confirmed for this time. They noted they received it (albeit still confused as it was contracted from their previous question), then found they called and left a message on an unused number (not one I had ever given or called them from) confirming my requested time (1130am). Come 1145am, I call dispatch to ask where they are and they confirming they will be there at noon. I expressed frustration as we have been sitting out for 30 minutes and need to be on-time, to which I got no understanding from. Come 12:10, there is still no driver. I call again to dispatch which they say they are here- but no one is to be found. It took 30 additional minutes to get the driver to get out and come inside the hospital (as they told us nothing of when it arrived, etc) which brings us to 12:45pm. Already annoyed it is over an hour now after the pickup time was requested, we see it's an Uber handicap van (the sign visible on the front dash, and no logo whatsoever for this company). I specifically ordered an ambulate as my uncle needs comfort and medical needs should they arise in an over 2 hour drive due to his stage of cancer. I call again and reiterate what I requested and paid for, and who confirmed over the phone my exact reservation and request, and was hit with I could pay more to have an actual ambulate there soon. We had no choice but to take this Uber van from NYC to south jersey, and expressed I wanted to talk to a manager Monday morning and it was not acceptable nor OK that they mismanaged this reservation so terribly. The dispatch informed me that the error is in their inquiry form, but refused to acknowledge any wrongdoing after multiple times of me explaining I had it confirmed with a member verbally on their team, and in no place does the emails rate this was a Uber ride. I could have reserved this Uber van for 1/2 the cost if I wanted that route. I will be reviewing this with our bank, and would not recommend to anyone!

Our experience was fantastic. Shawn, the driver, was an enormous help in transporting my elderly…read morefather - he was courteous, professional, kind, and the trip was a delight. My father will need many appointments and I will be hiring Hearts & Homes for all his visits. So happy this company is here!

Reliable first class service from Hearts and Home. We have…read morebeen utilizing this great company for a very long time and I will say that the reliability factor is superb as well as the professionalism exhibited for each call. Shawn is our man along with his safe driving skills and his well equipped van. He is always on time and endeavors to get us to our appointments in a timely manner. Highly recommend!!

We needed to carry and transport my uncle out of his to dialysis 3 times a week. We were not…read moreprepared for the circumstance of him not being well enough to manage down the stairs on his own and not being able to get into our car. We found ambulettelimo.com and they took the time to explain how this service works. Educate us on how to potentially get reimbursed by our insurance and even helped refer us to some other services we may need. You just don't know when you are faced with a situation that you could never anticipate for. Needless to say, the process was pretty much seem less. They were on time. Kind. Understood that my uncle wasn't able to communicate well. So far so good. Dialysis is helping and hopefully our situation will get better. I highly recommend them.

Best wheelchair transportation in Queens! Booked multiple ambulette rides for my grandfather and…read morehe's always happy with the ride and driver. The driver has engaged him in conversation and treated like a person instead if a package. He feels respected and special. Thank you again.

Dear Medlife Ambulette, My husband and I absolutely love you…read moreguys. You guys have taken such amazing care of us both for so many years. You are by far THE BEST AMBULETTE company in NYC