Like many things on Yelp that I never thought I'd end up reviewing, along comes Midwood Ambulance…read moreService. I spotted them a couple years back when I was visiting family in a hospital and noticed they weren't affiliated with the hospital and had their own staff handling things. When it came time to transport another family member who was looking for a scheduled pickup, this was the service that I felt could do it without fuss. They were on time and they were professional and had some pretty top notch equipment to help the process go smoothly. The crew were a nice couple of guys, who were thorough in their questioning but came prepared. They were considerate enough to let me sit in the front to accompany my ailing family member, which was a pretty interesting experience to say the least. By the time they arrived at the hospital (which going from one borough to another is never an easy feat ... in traffic), they were delicate and tedious with how they handled everything. There was no time that was off the table and they made the process seem pretty easy overall.

The transportation was scheduled to pick up my 91 year old father @ 8p.m. he was waiting for hours…read moreand was packed up at 2:45a,m! I called Midwood customer service several times and each customer service rep was nonchalant and Very rude! They absolutely have no empathy or consideration for the sick or their family. If you care for your loved ones, Do not use this company for any transportation services! The decent reviews posted must be friends of the company, I've used this company several times for my fathers discharge from the hospital (not by choice) they are contracted with the hospital and the horrible service remains consistent! This last time was just out of Control and Unacceptable!!!!!!!!!!!

The best service you could ask for. I have been using Paxxia for all of 2018 and all of their…read moredrivers are professional and prompt. They call to confirm appointments and will go out of their way to make certain they exceed your expectations. The cars are clean and well maintained. They are respectful and since COVID, their cars are extra sanitary. Paxxia is the best car service in NY.

From the owner: We are the leader in non emergency transportation in New York City! Serving all five boroughsread more

On time, traveled at good (safe) speed despite terrible traffic. Attended wheelchair passengers…read morewith care and application.

Great ambulette service. They even provide wheelchair service if you prefer to travel without your…read moreown. Prompt, safe and a great way to travel if you are wheelchair bound.

My 92 year old grandmother who requires the driver to help bump her down the stairs because she…read morecannot walk up or down the stairs was forced by driver of car #17 to walk up and down the stairs. After finding this out, I spoke to supervisor and was promised this wouldn't happen again. Granted this has never happened again, but now the driver of car #17 refuses to help bump her down. On numerous occasions I was fortunate to be around to perform the said transfer of bumping her down, but I don't know what would happen if I wasn't around. I spoke with the supervisors on 3 occasions and was promised on each occasion that it will not happen again. This has yet to be resolved. The driver yells at me to find another ambulette company (which I don't think he has the authority to tell me to do). Driver of car #17 is selfish and does not care about the patrons. And the supervisors have no authority over their drivers. Very displeased with this company.

We needed to carry and transport my uncle out of his to dialysis 3 times a week. We were not…read moreprepared for the circumstance of him not being well enough to manage down the stairs on his own and not being able to get into our car. We found ambulettelimo.com and they took the time to explain how this service works. Educate us on how to potentially get reimbursed by our insurance and even helped refer us to some other services we may need. You just don't know when you are faced with a situation that you could never anticipate for. Needless to say, the process was pretty much seem less. They were on time. Kind. Understood that my uncle wasn't able to communicate well. So far so good. Dialysis is helping and hopefully our situation will get better. I highly recommend them.

Freddy car service approach us at the airport stated they were a taxi service. No they are not!…read moreThey charge us double the fair for a 10 mile ride no traffic. $132. Bad driver as well!!! See Freddy denying that it was his company! You can see the charge on my credit card. Don't used this company! Very dishonest!

Had a similar experience as Anne and Amos. Was approached at LaGuardia asking if a taxi was needed…read more The guy charged me $225 (didn't realize it til 10minutes later) and didn't even drop us off in front of our hotel. Had to walk 5 blocks in the cold....... Comes up as FREDDYCARSERVICE QUEENS NY on my statement.

The young male workers knew exactly what to do to help spare my life. Thanks to the supervisor too.read more

This company was tasked to pick up my mother post hip replacement surgery. After waiting 3 hours…read morepast her pick up time we called the dispatcher and we were told they would be there in 10 minutes. we called back 45 minutes later and we were told ten minutes again. 45 min after that, we were told they were in the elevator of the hospital. 30 min later we were using the back of our SUV to bring my mother back home. I called the supervisor and t as introduced myself as a Paramedic and I was met with disrespect and excuses by on duty supervisor. This is not acceptable, this little rant is not the end of my discussion about this less than mediocre operation. As a professional you are supposed to be able to deal with critical opinions and concerns, not get upset and disrespectful when faced with them. The fact that I am in the industry and was dealt with in this manner makes me afraid for others and their loved ones. makes me wonder if my last name were different would the call to this guy gone differently. just food for thought anot making accusations